How to block a Sberbank card: all possible ways. How to block a Sberbank card: all methods Blocking a Sberbank card through Sberbank online
A plastic card is a convenient means of payment, which is why Russians actively use them in life. But often people lose their cards and in order to restrict access to the account, it is necessary to block it. This can be done quickly, easily and in a variety of ways. This article discusses all the options for how to block a Sberbank card when it is lost.
Many people think that losing the card will not lead to any financial consequences, since it is protected by a PIN code. But this is only relevant for transactions using an ATM, terminal, and for online actions, this method of protection is not used. All that is needed to manage the card is its number, security codes, and the date until which it can be used. All specified information is placed on a plastic card.
In addition, many outlets do not require a PIN. Also, it should not be ruled out that the code may be known to the person who stole it. It is not uncommon for people to keep a note with a PIN next to the card. Therefore, each cardholder must block it immediately after the discovery of the loss, especially since it is easy to do.
Blocking through the Contact Center
How to block a Sberbank card in case of loss if there is no access to the Internet? Numbers are indicated on each ATM and terminal. It is enough to call and voice the request to the operator.
Depending on the situation, the following phone numbers can be used:
- 8 800 555 55 50 - designed for use in Russia. You can call from any phone (landline, mobile), it's free;
- 7 495 500 55 50 - intended for cardholders outside of Russia. You can call from any phone. This option is paid.
Regardless of which number the call is made to, the algorithm of actions is the same:
- After listening to the greeting of the autoinformer, you must press the button with the number "0"
- this is necessary to connect with the operator. - Wait for the connection and inform the operator about the need to block the card.
It is necessary to provide information about yourself and about the lost card, so you should have your passport and an agreement for the lost card with you. The blocking operation will be performed during the call. 
Further, at any convenient time, you should go with your passport to the nearest branch of Sberbank in order to issue a new card. The bank allows you to order a similar or any other type from the existing line. You will have to write a statement about the loss of the card, indicating its number. If suddenly the card is found, you must contact the department to write an appropriate application for unlocking.
Blocking via phone (Mobile Bank)
An equally simple way to block a card is to use Mobile Banking. It must be activated and the payment instrument linked to it. If all conditions are met, it is enough to send SMS to number 900. The command must contain the words BLOKIROVKA, BLOCKING, BLOCK. The letters must be capitalized or the command will not be executed. After any of the indicated words, you must indicate the last 4 digits of the lost card. 
The command ends with digital codes:
- 0 - if the card is lost;
- 1 - if it was stolen;
- 2 - if the ATM did not return;
- 3 - if the situation is any other.
A command ready to be sent might look like this: BLOCK XXXX 0. After sending it, a digital code will come, which will need to confirm the command, after which the lost card will be blocked.
If you choose not a letter command, but 03, then there is no need to send a message to block. It will be enough to recruit a team *900*03*ХХХХ*0# and press the "Call" button. Where is the phone number, XXXX are the last digits of the lost card number, and 0 is the code indicating that the card is lost.
Blocking through Sberbank Online
Before you block a Sberbank card in case of loss using the service, you must connect to it. To do this, you need to call the bank and express your desire. Next, an identifier will be obtained, which should be used when entering the Personal Account. The password must be chosen by yourself. You can also get identifiers using ATMs, but such codes are one-time.
After entering the Personal Account, all available cards will become available in the main menu. To select the lost one, you need to click it, then you need to go to the "Operations" section, where you click the "Lock" button (photo instruction below).
Next, a message with a confirmation code will be sent to your phone. It must be entered in a special window (opens after clicking the "Block" button). After the received code is entered, the blocking operation will be performed instantly. This will be confirmed by the corresponding inscription opposite the card in the main menu of Sberbank Online.
How to block a Sberbank card in case of loss through your Personal Account (photo-instruction)
Personal appeal to the branch of Sberbank
Those owners of lost cards who cannot or do not want to use remote blocking methods can contact any branch of Sberbank for help. Thus, it is possible to order a new card at the same time.
At the Sberbank branch, you must inform any free operator about the loss of the card and the desire to block it. A bank employee will ask you to write a corresponding application, it will take only a few minutes. You must have your passport with you and know the number of the lost card. After writing the application, unlocking will be carried out within a few minutes. No additional steps need to be taken. The procedure is free.
How to withdraw money from a lost card account
At the branch, at the same time as writing an application for blocking, you can receive the required amount in cash. 
Loss of a phone linked to Mobile Banking
Many people are afraid of unauthorized transactions with money on the account, therefore, if the phone is lost, all available cards are blocked. It is not necessary. It is enough to come to the nearest branch of Sberbank and ask to change the phone number. You will need to write an application and the number will be changed in a matter of minutes. You need to have a passport and the card itself with you to confirm your right to perform such an action.
Card reissue
To regain control of the account, you must write an application to. You can apply for it at the same time as applying for a card block. You can order a similar card or some other. The newly issued plastic card will be linked to the existing account, so immediately after receiving it, you can perform money transactions.
Cardholders sometimes face a problem: plastic is lost or stolen. Many people hesitate in such a situation, try to find a wallet or start paying for purchases in cash. However, Sberbank recommends immediately blocking the card in order to avoid unpleasant situations. What should be feared if the card has disappeared?
- Fraudsters could peep the PIN code
- The PIN code is written on a piece of paper in the wallet or on the plastic itself
- Payment on the Internet is carried out using the card number, owner's name, service end date, CVC2 / CVV2 code indicated on the card
- Some terminals accept payment without specifying a PIN code
If the card is lost, be sure to block it as soon as possible. It doesn't matter if it's credit or debit, the process is the same in both cases.
Blocking methods
Sberbank understands how important it is for a client to solve a problem in a short time. The owner of the lost card is given the choice of the most convenient way. Main four:
- In mobile banking
- In your personal account on the Sberbank website
- Through an operator in the branch
Hot line
Immediately after the loss is discovered, it is worth calling 8-800-555-5550. This is the bank's official hotline number. The interactive menu will immediately offer the item "Emergency lock". The operator will ask you to provide general information and a secret word.
Blocking in mobile banking
If the client has activated the "Mobile Bank" service, he can block the card using SMS. To do this, you need to send a message with the text "BLOCK **** +" to the number 900. Where the last four digits of the plastic are indicated under the asterisk. Further, instead of a plus, a number indicates the reason:
- 0 - loss
- 1 - theft
- 2 - capture by ATM
- 3 - other reasons
When a request is received by the bank, an SMS with a code is sent to the phone, which must be duplicated by a second message to number 900.
Through a personal account on the site
Through an operator in the branch
The client must personally visit any branch of Sberbank of Russia, stand in an electronic queue and present a passport to the operator. The card will be blocked within five minutes.
Fraud has been on the rise in recent years. The cardholder may receive a message that the bank has blocked the card without the owner's knowledge. Do not call the indicated numbers and perform transactions. Check the status of accounts on the hotline. If everything is in order, ignore the spam.
Hello, friends!
Sometimes situations may arise when you urgently need to block a bank card: debit or credit. There may not be time to think about ways at all. Therefore, it is better to study this issue in advance. If you have Sberbank cards, then the information in the article is for you. It can be memorized or written down so that it is always at hand, especially when abroad. Consider how to block a Sberbank card.
To whom and why to block the card
Blocking is possible by:
- Owner's initiative
- bank initiative.
In the first case, the most common are the following reasons.
- Carrying out a transaction that you did not perform.
When you connect SMS-informing, data about any operation on the card instantly comes to you in the form of SMS. As soon as you see that money has been withdrawn from the card, immediately block the means of payment. Unfortunately, the SMS-informing service is paid, so many people simply turn it off. In this case, I recommend that you log into your personal account on a computer or mobile phone once a day and check the history of operations.
I have also turned off the informing service. But I check my balance daily and review card activity. Especially after almost 3,000 rubles were deducted from my account. to an unknown online store. The time delay still turned out, about 2 hours. Probably saved by the fact that there was no more money on the card. They removed everything that was.
- Card loss or theft.
Even if you think you will find it later (for example, somewhere at home among documents), block the payment method. Sometimes there are situations that you left it in a store or in some institution and returned after just a couple of minutes. This time is enough for attackers to write off or photograph the details. Therefore, even leaving unattended for a few minutes can leave you without money. Always block.
The same must be done if your card is linked to a phone number, but it is lost or stolen.
- Creeping doubts about the payment terminal that accepted your card, or the person who did it.
For example, a waiter at a restaurant might walk away with your card to get your check. Under no circumstances should this be allowed. All actions must be carried out in your presence. Or you noticed suspicious items at an ATM. There can be installed special equipment that reads data from other people's cards. All these cases are reasons for blocking your card.
- Suspicious individuals.
There are often queues at ATMs. Educated people are always at a distance from the person who is currently making transactions on his card. But these are not always and everywhere. If you notice that someone has come too close to you at the payment terminal, in the subway or other public transport, you have a concern, it is better to play it safe.
- Phone scammers.
Today, the number of fraudsters working with citizens and extorting their bank card details has increased dramatically. One of the ways is when, under psychological influence, you voluntarily provide the attackers with all the information about your means of payment (number, security code, and even PIN code).
Sometimes people say that they acted as if under hypnosis. After you hang up the phone, insight may come. Therefore, immediately block the means of payment.
- Not using the card for a long time.
If you have been in the hospital for a long time, were on a business trip, served in the army or served time in prison, it is better to change your bank card to a new one.
Consider a means of payment bank.
- At the request of the bailiffs.
If the client does not pay alimony, fines, taxes, has arrears in paying utilities, loans, etc., then the case goes to court. After the court decision on the collection of debt, work begins. They send a resolution to the bank, and the latter blocks the funds in the accounts.
- Suspicion of scammers.
For example, you have never paid with your card abroad and suddenly you do it in different countries with an interval of a couple of days. This causes suspicion, and the bank blocks the means of payment. Therefore, you should always warn him about your trips abroad.
Another example of blocking is the transfer of large amounts of money. In this case, the bank calls the client and asks for confirmation of the transaction. Be prepared to remember your biography, service contract code word, and more, such as when and where you last made a withdrawal. Sometimes the identification procedure takes a long time.
- Wrong PIN code entry.
If you entered your PIN incorrectly 3 times in a row at an ATM or other payment terminal, the bank will block it.
- Violation of the anti-corruption law.
This is the most serious reason why the bank blocks the card. If he suspects that the operations violate the law No. 115-FZ, then be prepared to prove that you have nothing to do with illegal actions. It will take time.
- Other reasons.
For example, a malfunction of an ATM or the expiration of a card.
A few days ago my card was "eaten" by an ATM. But the terminal was in the office, so the employee took it out in a matter of minutes and returned it to me. Blocking was not required.
Blocking methods
We will analyze all the available ways to block a Sberbank bank card, if it is carried out at the initiative of the client.
Hotline call
Write down the contact center phone numbers. As a rule, they are indicated on a bank card. Call numbers:
- 900 - a call from mobile phones in Russia is free;
- +7 495 500-55-50 - a call from any phone from anywhere in the world.
The operator will definitely identify the client. In addition to the traditional full name and date of birth, they will also ask for the code word that you called when you issued the card. Remember it beforehand.
SMS order
You can block via SMS to number 900.
In internet bank
Log in to your Sberbank Online personal account using your username and password. If you have several Sberbank cards, select the one you want to block. In the “Operations” tab, the last one, highlighted in red, will be “Lock”.
In the application for blocking, you must select a reason. Then send and confirm the application. The bank will block the card.
Please note that this cannot be done temporarily. If suddenly you find a lost card, you still have to get a new one. The blocking is permanent.
On the mobile app
Blocking actions are the same as in the above method:
- Go to the mobile application from Sberbank. Select the desired card and from the list of operations - "Block".
- Further, the bank gives a recommendation to transfer the balance of funds to another card or account, because then they can only be received at the bank's office. Do it if you have money.
- Choose the reason for blocking and send the request.
In the department
If you do not have access to the Internet, or your phone is lost, then you can block the card at any branch of Sberbank. Don't forget your passport.
Conclusion
At the slightest suspicion that something is wrong with your card, or its data has become available to strangers, block it. This procedure takes only a few minutes, but will save money. Unfortunately, the reissue takes about two weeks. But you can withdraw funds at any time at the Sberbank office.
Blocking a Sberbank card can be carried out for various reasons. However, in all cases, it means the termination of the card and the inability to use it for its intended purpose. Regardless of the reasons for blocking the card, the result will be the inability to use it.
You can block a Sberbank card in several different ways. However, it cannot be said that bank cards are blocked only unilaterally. There are options for blocking a Sberbank card:
- by the cardholder. In this case, the card will be blocked if the owner of the card so wishes;
- at the initiative of the bank. Often, blocking a card becomes a big surprise for the holder. However, the bank does not have the right to delay or limit the use of the client's funds at its own will. This means that the bank has enough grounds for such a decision - a court order, a writ of execution, etc.
In any case, the card will not be available for use, regardless of the reason for blocking. If it happened at the request of the holder himself, then it is often necessary:
- when the card is lost;
- when it is stolen;
- when the card loses its functionality due to physical damage.
The bank can block the client's card in a limited number of cases:
- received a writ of execution for the withdrawal of funds or a court decision to temporarily block the card;
- suspicious transactions are carried out that are not confirmed by the cardholder.
If the blocking occurred at the initiative of the bank, the client will have to go through a special procedure for restoring access to the card.
How to block a Sberbank card: options
There are several ways to block a Sberbank bank card. The choice of the optimal one depends on the preferences of the client and the situation in connection with which it became necessary to block the card. Among the most popular methods are:
- blocking the card in case of personal appearance at the bank branch;
- via phone via SMS messages or a call to the hotline;
- through the Sberbank Online personal account.
The first method is suitable for any reason why a lock is required. In order to implement it, the client must:
- Apply to any branch of the bank with a passport.
- Draw up an application for blocking the card and sign it. Typically, the text of the application is drawn up by bank employees, and the cardholder only needs to sign.
Obviously, this procedure will not take much time, as it is carried out immediately at the time of the cardholder's request.
Blocking a Sberbank card through the Sberbank system online
It is often not possible to come to a bank branch to block a card that is required on an emergency basis. For this, a fast and reliable method may come up - blocking a Sberbank card through the Sberbank online system. It allows the holder to instantly block the card without leaving home. To use this blocking method, you must:
- Log in to your personal account of the Sberbank system online.
- Enter your username and password, confirming the entry by entering a one-time password.
- Go to the Maps tab.
- Select the exact card you want to block.
- Click the Card Lock tab.
After the card is blocked using Sberbank online, you must come to the bank branch within 3 days and personally confirm the blocking.
This method is well suited for cases of emergency card blocking, for example, if it is lost or stolen.
How to find out if a Sberbank card is blocked?
It is easy to determine the status of a card. There are several ways to do this:
- insert the card into an ATM or terminal and try to perform any operation by entering the PIN code. If the card is blocked, the device will display the relevant information.
- go to your personal account Sberbank online. In the map section, you can easily view the status of the map. If it is blocked, the corresponding information will be located under its image;
- call the Sberbank hotline and find out the status of the card from the operator.
In addition, the cardholder can always check its status at the Sberbank branch in person. To do this, you should come to the bank and clarify this issue with the employee.
One of the available methods for urgently blocking a Sberbank card is considered to be blocking via phone. To do this, you need to call the Sberbank customer service line number and provide control information on the card, as well as ask to block it.
If the user has the Mobile Bank service activated, you can block the Sberbank card using a short SMS message. You should send the text "blocking 1111 0" to the short number 900, where:
- 1111 are replaced by the last 4 digits of the number indicated on the card;
- 0 is the reason for blocking. In this version, it will mean that the card is lost.
Thus, you can block a Sberbank card through the phone, the Sberbank service online and in person at a bank branch. Blocking may be required for various reasons, some are related to the desire of the user, others are a necessary measure to ensure the safety of funds.