Bonuses on service services. Bonus program. The company "Velostran" reserves the right

Vladimir Zhitnikov

Manager, LLC "Mercury"

"Manage with the help of the service cards and customer base. We use half a year, no complaints. I like that the program is initially integrated with "1C", no additional modules are needed and our sysadmin itself supports the solution. "

Sergey Yakushechkin

Programmer, Pharmac-Ural LLC

"We have been using the service for three years. Comfortable, with its function of accrual and write-off bonuses copes with a bang. Failures are, but everything is solved without our intervention, technical support monitors the service. For its price - a great solution! "

Vladislav Fedotov

Administrator, IP Fedotova Lyubov Nikolaevna

"We have long wanted to try the service, but every time there were doubts and fears. For example, that customers will be unhappy with the new service. In fact, buyers practically did not notice the difference. We raised a% discount and accrual of bonuses, while the actual discount was lower. And we do not give cash to the customer, on bonuses from our goods from us))). For the month earned or retained about 30 thousand. Every day the amount of savings is growing. Bonuses spend 20-30% of customers at once. The rest wink to return and buy more. And this is a very significant indicator for any business. "

Hickmet Makhmudov

Manager. Uniprodtorg.

"I wanted to keep old customers and increase sales, and the" 1C-Razarus "just appeared a loyalty management system. We have already worked in their accounting program, were pleased and decided that the new service would be worthy. So it turned out. There were minor problems at the beginning, but technical support quickly responded and helped them decide. Today, we actively use the capabilities of the program, we segment the database, set up discounts and motivate re-purchases. For the year, the results are tangible: selling no rush, but confidently grow "

Marat Maksimovich Hon.

IP Hon Marat Maksimovich

"Calculate clients of bonuses in the program" 1C-Rarus "for three years. During this time, they managed to make sure the reliability of the service. Excellent functionality, you can really build a cool program. The interface of the personal account is convenient, it is easy to understand with all the capabilities, and if it does not work - technical support quickly cuts out. And all this is perhaps the lowest subscription fee among such solutions "

Hickmet Makhmudov

Manager. Uniprodtorg.

"We use the 1C-Rarus bonus program since 2016, with its help holding old buyers and increase re-sales. We chose this decision, because we work in 1C, it was not necessary to buy modules for integration and pay for the introduction. Convenient interface, points are accrued according to the rules, the service itself works stably. We recommend it to everyone who is looking for a reliable bonus service for a small fee "

Acquisition from the official Volkswagen Avilon dealer of any Volkswagen car model;

Payment of service services from the official dealer Volkswagen "Avilon" and / or the acquisition of original spare parts and accessories during an indefinable term of more than 10,000 rubles.

Bonus on service services - 5% of the established rates;

Bonus for the purchase of original spare parts - 5% of the established rates;

Bonus for the purchase of additional equipment and original accessories - 5% of the established rates;

Bonus 10% for taxi services (ordering through the service bureau).

Discount map Premium Avilon

Conditions for receiving a discount card:

Payment of service services from the official dealer Volkswagen "Avilon" and / or the acquisition of original spare parts and accessories during an indefinable period of more than 100,000 rubles.

Acquisition of the second new Volkswagen car in the Avilon dealership at one individual.

Exchange on a discount card of another official Volkswagen dealer similar nominal.

Rights of the discount card holder:

Bonus for service services - 10% of the established rates;

Bonus for the purchase of original spare parts - 10% of the established rates;

Bonus for the purchase of additional equipment and original accessories - 10% of the established rates;

Discount card Avilon Exclusive

Conditions for receiving a discount card:

Payment for service services from the official dealer Volkswagen "Avilon" and / or the acquisition of original spare parts and accessories during an indefinable period of more than 200,000 rubles.

The presence of the status of the VIP client (the actual or potential owner of the Volkswagen brand of the Volkswagen, which had a significant service for the company) in the presence of a written order of the Avilon branch director. Official Volkswagen dealer. "

Exchange on a discount card of another official Volkswagen dealer similar nominal.

Rights of the discount card holder:

Bonus on service services - 15% of the established rates;

Bonus for the purchase of original spare parts - 15% of the established rates;

Bonus for the purchase of additional equipment and original accessories - 15% of the established rates;

Bonus 10% for taxi services (ordering through service - bureau).

For owners of all types of discount cards, a number of privileges are provided:

Personal master consultant.

Interactive acceptance (inspection of the car on the lift together with the owner).

Free technical car wash car.

Individual conditions for servicing and receiving a car for service.

* This discount program applies only to individuals. Discount cards provide the opportunity to purchase original spare parts, accessories and service services in the Volkswagen Avilon Dealer Center with additional bonuses. All discount cards are nominated. The card can be used only by the owner or his trustee upon presentation of a power of attorney. The bonus value varies from 5% to 15% depending on the type of card: "Classic", "Premium", "Exclusive". The increase in the level of the discount card occurs when one of the conditions for obtaining discount cards of the following categories. The action of discount cards does not apply to services provided by the Volkswagen Avilon Dealer Center within the framework of targeted service programs and sales programs, and other special shares. When receiving or replacing the discount card, a prerequisite for all types of cards is to fill the customer's personal questionnaire. The conditions for the provision of bonuses and their dimensions can be changed without a special notification of the owners of discount cards. The map is the property of the company. With the subsequent resale of a car purchased in the avilon car service center, the card holder has the right to save cards. Transferring cards with accumulated bonuses to the new vehicle owner is not allowed.

Railways (Russian Railways) have the official website RZD.ru. The Russian Railways program also has its official website RZD-BONUS.RU.

These are two different sites with different registrations on each of them, that is, you can have different logins and different passwords on these sites.

In order to become a member of the Russian Railways Bonus program, you need to register on the website

After you have a certain number of points, you can make a premium ticket, in other words, buy a ticket for RZD bonuses. Just in case, let me remind you that Russian Railways are Russian railways.

Who is in a hurry, you can immediately click on any item indicated above in the content of the article. And we will go through all the items, in order, with all the stops on the principle: you go quiet - you will go further. The first item is usually, on which it is difficult to configure without introduction, so let's start with the introduction.

Introduction

Points (bonuses) accumulate when buying each ticket, the amount of accumulated points is shown when the tickets is selected next to its value. But these scores are immediately charged. First you need to drive through a purchased ticket, and only then, after some time (for example, a week later), points will be accrued.

Accumulated bonuses can be spent on purchasing a ticket for a Russian Railways train into the wagons of the coupe, sv, soft. Ticket to the reserved sequarters or in the general (interregional) car to get in exchange for points it is impossible, such are the rules of the Russian Railways program bonus.

It is also impossible to buy premium tickets for some trains, which follow the border of the Russian Federation. In general, there are limitations, but there are few of them. In many cases, the happy owner of the accumulated bonuses for the previously made travel on trains of the Russian railway can use these bonuses to purchase premium, actually free tickets.

Required actions to purchase a premium ticket for Russian Railways

You can purchase a ticket for bonuses only on the Russian Railways website, and at the Railways office, alas, it is impossible to do it.

Probably, thus Railways stimulates us to raise computer literacy.

In 2019, a new feature appeared to acquire a premium ticket. In the profile on the website RZD-BONUS.RU You must have the current mobile phone. Here is the information about this from official sites RZD-BONUS.RU and PASS.RZD.RU:

To ensure the safety of points on the accounts of participants from 02.26.2019, confirmation of the purchase of premium tickets takes place using disposable passwords sent to the member's phone number. We ask you to make sure that the number specified in the Personal Account (on the Railways website Bonus: RZD-BONUS.RU), Correct!

For technical reasons, the design of premium tickets is possible exclusively on the website Pass.rzd.ru.

After payment of the ticket, you will be sent a confirmation code to the phone number, which is indicated in the RZD bonus loyalty system. You can clarify the relevance of the phone number by phone 8-800-100-1000 or in a personal account on the Railway Bonus website

Attention! After entering the confirmation code from SMS Wait for the order to the order confirmation page. If you close the page before, the order will be canceled.

Instructions, how to purchase a ticket for Railways bonuses, you can look below in screenshots and in signatile to them. If something is not clear, then to help my explanations for each step below. If the explanations do not help, ask below in the comments, my answer will come to you by email.

So, we went on a premium RZD ticket.

1. Secret, like a bonus to buy a suitable place in the car

To do this, it is better to immediately enter the Cabinet "My Orders" on the Railways website and open two tabs in the browser with:

1. In the first tab, you can buy a ticket on the Railway Bonus map.
2. In the second tab, you can watch the wagon scheme and understand it, what a place is free in the car.

2. Where to buy a ticket for Bonus Railways

Being in your personal account on the Russian Railways website, follow the link:

3. How to find the button "buy a premium ticket"

So, let us remember that we are passengers and by turn on the link "Passengers":

Fig. 1. To make a premium ticket, go on the Railways website to the My Orders' Personal Cabinet. Open the "Passengers" tab.

Opening the tab "Passengers", go down the page and there we are looking for a super secret link "Buy a premium ticket", click on it.

Calculator for calculating 90 (or 60, or 45) days before the departure of the train

First we are determined from the date of the trip. You can search for a ticket that day, as soon as sales open, that is,.

From December 10, 2017, Russian Railways sells tickets in 90 days, for some directions - for 60 or 45, or in 30 days.

To find out when the ticket sale opens to the date you need, select it below in the calendar. The program will tell you what number will open (or already open) for sale on this date.

How to use the calculator?

4. Entering data for a premium ticket search

Going along the red button to "buy a premium ticket" (Fig. 2), enter the necessary information to get such a ticket. To do this, fill in the following fields:

Fig. 3. To design a premium ticket, fill the fields 1-5: Where, where, the date, the number of the Railways Card Bonus, password for Russian Railways Bonus

In fig. 3 In the field 1, we enter "From where" we are going, for example, Moscow. If a hint appears when entering the first letters of departure, it is desirable to click on it. This will facilitate the search for Russian Railways of the desired ticket, because it will coincide with the information from the Russian Railways database.

In the field 2 in fig. 3 We enter "where". Also, as when filling out the field "From where", it is preferable to choose the place of arrival from the prompt, which Russian Railways offers when entering the first letters.

In the field 3 in fig. 3 Choose a date by clicking on the calendar icon (in Fig. 3, it is encountered in the blue frame).

In the field 4, enter the number of the Railways Card Bonus or another card in the loyalty program. It is on this card that the bonuses are accumulated for previous railways by rail. Now we are going to spend these bonuses to buy a premium ticket.

In the field 5 in Fig. 3 We enter the password from Railways bonus or from the loyalty program (not to be confused with the password from the personal account on the Russian Railways website). We get this password from Russian Railways simultaneously with a bonus card. Approximately as when receiving a bank card, we receive information about its PIN code from the bank.

If the fields 1-5 are filled, click on the red button "buy a ticket" (digit 6 in Fig. 3).

5. Selection of the train

A message appears "There is a data processing process. Please wait."

Experimed by I determined that a premium ticket can be purchased only if you go from beginning to end. For intermediate stations, when the route is incomplete, then the premium ticket is not issued. It is possible that it is temporary and in Railways it will be finalized, and may remain. - According to information tested on his experienced by the reader of this article, you can now take tickets for bonuses from intermediate stations on passing trains.

In any case, you must try, enter the departure and destination stations. If you cannot purchase a premium ticket on this route, the corresponding message will be issued on the screen, alas.

Upon completion of the data processing process, a list of trains is issued to a specified date for which you can get a premium ticket. It can be one train or several trains.

Fig. 4. Select the train, if there is something to choose from, and continue the purchase of a ticket for bonuses

You should check the selected train (digit 1 in Fig. 4). Pay attention to the cost of a premium ticket in points (digit 2 in Fig. 4).

6. Choosing a car and look free

It is logical after selecting the train to select the car number. The sadness is that the habitual wagon scheme is missing when buying tickets for money. Therefore, choose the car and place is difficult, but still possible.

The output is to open another tab in the browser on the Russian Railways website (wrote about it in the 1st step), there find your train, open the wagon scheme and looking at it, choose free space for his order on a premium ticket.

Attention:

• we watch loose places on the tab where tickets are purchased for money,
• but specify the selected places already on the tab, where tickets are purchased for bonuses.

It is very important that these tabs are not confused, otherwise you will have to pay the selected ticket at its full cost.

Fig. 5. Select the wagon number and click on the "Continue" button

We put a tick (digit 1 in Fig. 5) opposite the selected car. In fig. 5 nozzles, but it is needed. We click "continue."

7. Enter the boundaries of places and passenger data

Fig. 6. Set the boundaries of places if it is important. We enter all the passenger data.

We indicate the boundaries of the places (digit 1 in Fig. 6). For one passenger, you can specify, for example, such a border of the places 38 - 38, that is, in both free fields enter the same number.

Then introduce

• surname (figure 2 in Fig. 6), name, patronymic (if necessary),
• passport number or other document
• paul (female, male),
• state of issuing a document
• place of Birth,
• the date of birth should be chosen from that calendar, which is located in this field.

If all data is entered correctly, a green "passenger data is entered correctly" will appear correctly. We click "continue", and our goal is close as ever.

By the way, about acquiring premium tickets for the second, the third passenger on the Railways card of the first passenger bonus. At the moment (April 2015), it is possible to place a premium ticket only on the person who is framed by the Railways Map Bonus.

8. Payment for bonuses and sometimes money

After all the passenger data is entered and the "Continue" button is pressed, a window with information will appear for making a final decision to design a premium ticket Railway Bonus.

Fig. 7. Pay for a RAJ bonuses ticket. If necessary, pay extra on the map or Yandex.Money

If the cost of a premium ticket of Russian Railways is satisfied (price 0 rubles / 7.000 points in Fig. 7), then put a tick in the window 2 in Fig. 7 and click "Pay". If something is wrong, click the "Back" button.

Under the cost of a premium ticket is understood to 2 numbers:

• so many rubles (in fig. 7 is 0 rubles),
• so many points.

The cost in premium points means that the number of points that will be written off from the Railway Card Bonus, that is, the number of previously accumulated points will decrease on this value (in Fig. 7 This value is 7,000 points). And this is the cost of additional services in rubles, which will need to be paid on the bank card (in fig. 7 This value is 0 rubles), but in other cases it is necessary to pay extraly paid.

Extrude, if any, are paid on a bank card, or through Yandex.Money (figure 1 in Fig. 7).

Thus, purchasing a premium ticket, we spend our points and some part of the trip are paid by "alive" money. These are the rules of Russian Railways operating on these times.

9. Payment for a premium ticket service

Payment of services may be payment of bed linen, product set, etc.

Note: For safe payment on the Internet, it is advisable to use it, intended to pay for purchases on the Internet. Such cards can be issued in the Bank's office or in the online bank.

Fig. 8. We enter the banking card data for payment for services for a premium ticket Railways

1. card number,
2. cVV2 code (CVC2) is a three-digit number that can be seen on the back of the bank card,
3. the name of the card holder that is written on the card. You can buy a ticket on a card of another person who will solve it), so there may be not your name here,
4. the duration of the bank card (select from the drop-down menu): Month and year, this data is written, they are on the card.

10. Complete the ordering

A little more, just a little. After entering the bank card data, the order execution window will appear:

Fig. 9. Here it is, happiness: left 1 click to get a premium ticket

If everything is ok, click on the finish button "Complete the placement of the order".

A window will appear with the clear name "Results":

Fig. 10. Premium ticket "In Pocket". It can be printed.

11. What does a ticket for Railways Bonus look like

- What does a premium ticket look like?
- It can be seen below, in fig. 11. There is a screenshot of the upper, useful part of the electronic ticket acquired by Railways Bonus.

- What is the premium ticket different from a regular ticket?
- Differences are small, circled in the Red Frames in Fig. eleven.

Fig. 11 This looks like a ticket acquired by Railways Bonus

- Is there any inscriptions on a premium ticket pointing that a ticket is purchased for points and is it indicated by the real cost of a ticket in rubles?

- indicates the cost of the ticket only in points (1 in Fig. 11). The real value in rubles is given only for service services (2 in Fig. 11). They are paid on a bank card or Yandex.Money (Fig. 7).

12. Return of the Premium Railway Ticket

I read somewhere information that if the points save on the Railway Bonus map more than 2 years and not to spend them, then their automatic write-off will begin. I can not guarantee the accuracy of this information, but I think that if the number of points allows, then it is better to spend them on a premium ticket, and not to leave for later.

Return of premium tickets is carried out in the same way as. It is necessary to go to your personal account on the Russian Railways website, find a premium ticket there and click on the "Return" button. The site of Russian Railways has the following information about this:

When returning premium tickets no later than 8 hours before the time of departure of the train, the participant is returned to the paid funds in accordance with the current transport rules, as well as the participant's account will be returned to the Balla's premium ticket.

When returning premium tickets in less than 8 hours before the time of departure of the train, the participant returned paid money in accordance with the current transport rules, but at the same time the return of the points written off for the premium ticket is not produced.

When the ticket purchased on a bank card (not on Russian Railways), money is returned to the card from 7 to 30 days.

When renting a ticket acquired by Railways Bonus, points (or bonuses) are returned in a few minutes.

Moreover, the same points returns (as many bonuses) as it was written off, without a commission and without "penalties" points.

How much, when returning a premium ticket, the money paid for service additional services is returned, I assume that less commission in the amount of 203 rubles. 50 kopecks (The rate is established by FAS Russia and is valid from 01.01.2019 until December 31, 2019).

I sincerely hope that after such detailed instructions you will succeed with the design of a premium ticket on the Railways Bonus map. If something is incomprehensible, ask below in the comments.

Helpful advice

If you purchase Tickets "Round-back", then see if they are not too different in price. The price difference may be due to dynamic pricing or due to other Russian Railways marketing.

If the price difference is large, then a cheaper ticket, for example, in the direction "There" makes sense to buy money on the bank card. A more expensive ticket, for example, in the direction "back" can be bought for premium points. This is due to the fact that the scores of both tickets "there" and "back" are equally, but the cost of tickets in rubles can be different. Thus, pay tickets for a more expensive price.

I will give an example. Ticket "Tudu" costs 1,200 rubles. or 4000 premium points, and the ticket "back" - 1.800 rubles. or 4000 points. If there are not many points (and there are no many of them), it makes sense to buy a ticket "Tudu" for 1,200 rubles, and the ticket "back" - for 4,000 points.

13. Family Russian Railways Bonus Program

This service appeared in the spring of 2017, probably on the numerous requests of passengers.

Information from the site:

The family program together may be registered spouse / spouse, children under 14 (fourteen) years) in the amount of no more than ten people.

What should be done:

• Register all family members (spouse / spouse, children) in the Russian Railways Bonus program.
• Determine the head of the family (participant, on the personal account of which all the points of the family will accumulate).
• From the personal office of the head of the family in the form of feedback to send an application and copies of documents confirming the presence of related links (marriage certificate, birth certificate).

I can add to the above that from the personal office of the head of the family to register family members will not work. All need to be registered as new participants separately, and only later from the personal office of the head of the family in the Russian Railways program to send a request and document confirmation documents. If you have questions, you can specify directly in Russian Railways through feedback in the Personal Account.

14. Bank card from Alpha Bank - "Railways Bonus"

There are different types of cachebanks (from the English. Cashback - a return of cash), when points for purchases on a bank card are charged on the Railways Bonus program. The card may be debit or credit.

If you briefly, the essence of the cachek is that than you spend on a bank card anymore, the more you are charged premium points. More precisely, 1 score of Russian Railways bonus for every 30 rubles, spent on the map. Cost service card - from 490 rubles / year. Of course, it is not worth it, but perhaps someone this option is suitable.

To order a debit card Railways Bonus, it is necessary

15. It is possible for your Railways bonus bonus points to place a ticket for another person

Information changes about this, then it is impossible to arrange. You can get a more accurate answer from first hand, that is, in Russian Railways, by clicking on this link:

If you can check for a ticket to another person, then the following is written on the Railways website:

If you need the need for a premium ticket for your points to another person - a member of the Rail Council Bonus loyalty program, you will need to fill out the application and send it to the feedback form posted in the Personal Account, with a copy of the main page of the passport. Your application will be discussed within 5 business days.

If the design is impossible on another person, you can see approximately such messages:

Registration of premium tickets on a third party for the scores of the Russian Railways Bonus program is temporarily unavailable.
During periods of increased demand for travel, it is possible to limit the number of premium tickets provided for registration

Also, if you wish, about the possibility of designing a premium ticket to another person, you can learn from the employees of Railways on the form of feedback, the reference to which is shown below.

16. Where to contact Railways Bonus

Ask questions you are interested in and getting the necessary advice on loyalty program directly from Russian Railways employees if you follow the link and fill out the form.

Make a ticket for bonuses and the head of the train will come to you

On May 11, 2015, he drove on the train (we were two) on premium tickets, decorated for bonuses of Russian Railways. I went for the bonuses of Russian Railways for the second time. The first time everything went smoothly, quietly, nobody asked me anything.

But now we were two, and both tickets were decorated for bonuses. The head of the train came and asked who rides on such places on premium tickets for RZD bonuses. I have the first idea that, probably, did something wrong and now fall out of the train. Therefore, the fallen voice said that we eat for bonuses.

Suddenly, the head of the train shook our hands and congratulated with what we use bonuses. Also talked for us to tell everyone, it is possible to travel for free by train, more precisely, for bonuses. I somehow confused and modestly silent, which I lead a blog, in which I already told everyone about bonuses of Russian Railways.

How to spend points

A program participant may issue a premium service on the Pass.RZD.RU website if there is a necessary number of points on the invoice. The cost of a premium service includes the cost of ticket and placentar, service services (including bed linen set) are charged extra for money.

There may make premium services in their name in the cash desks of the FPK JSC in specially equipped coupe, paying service fees.

A program participant may arrange a premium service as it (the number of times is not limited) and for any other individual in an amount not exceeding 10 (ten) times during the calendar year in accordance with the rules of the program.

Cost Table Premium Services *

* The cost of premium services in points is indicated on the current date of purchase of a travel document (ticket). Program partners, in accordance with paragraph 1.9 of the Program Rules, reserve the right to make changes to the cost of premium services at any time without prior notice to the program participants. The current value of premium services to the selected date can be clarified on the Pass.RZD.ru website in the actual purchase of a travel document (ticket).
The cost of a premium service in points is indicated on the calculation per passenger in one place.

** A premium service in the car "Lux" is drawn up exclusively per passenger with simultaneous booking of the coupe completely. It is possible to design an additional launched travel document to a child up to 10 years in a ticket office of FPK JSC in the presence of an electronic travel document for the transport of adult passenger.

*** If you purchase a service class tickets 1e, the redemption of all places in the coupe is required.

**** 1B - "First class", 1C - "Business class", 2b - "Economic +", 2C - "Economic"