RSHB personal account entrance for legal entities. Rosselkhozbank – login to the bank’s Internet client for legal entities. Cost of connection and service bs client
Work in the system is a session exchange of documents initiated by the client.
The client can perform the following operations through the bank:
A complete list of documents involved in the exchange between the client and the bank can be found in the Terms of Remote Banking Services.
The tariff determines what fees are charged by the Bank for providing services to the Client.
The list of services for which fees are charged is provided in the table below.
A complete list of tariffs can be found on the page.
The tariff and the corresponding commission amounts must be clarified on your regional branch or at a branch of the Bank.
Name of service |
Note |
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Installation and configuration of software, restoration of the current functionality of the remote banking system with on-site visit to the client |
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By regional branch |
The commission is charged on the day of submission to the Bank of the Application signed by the client for the performance of work related to the installation and configuration of software and cryptographic information protection tools for the client module of the RBS system. |
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Transferring a client to a new remote banking system |
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Transfer of a client from the RBS system "Bank-Client" to the RBS system "Internet-Client" (at the request of the client) |
The commission is charged on the day the client submits the application to the Bank. The client is transferred to another remote banking system within 15 working days from the date the client submits the application |
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Transferring the client to a new version of the remote banking system with the provision of software and key media containing signature key certificates issued to specially authorized persons of the client. |
For clients who have previously concluded a Customer Service Agreement with the Bank using documents in electronic form signed with an electronic digital signature |
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RBS system maintenance |
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"Bank-Client" |
The commission is charged monthly no earlier than the 25th day and no later than the last working day of the current calendar month, starting from the month following the month the client connected to the Bank-Client RBS system. The commission is charged to the client regardless of the number of accounts of this client connected to the Bank-Client RBS system. When transferring a client from one RBS system to another in accordance with clause 7.2.1, a new commission is charged from the month following the month of connection to the new RBS system. In case of termination of the contract for the provision of the RBS service during the billing month, the commission is charged in proportion to the number of working days of using the service in this month. According to pp. 7.3.2-7.3.3 the service is provided to clients who have previously entered into a Customer Service Agreement with the Bank using documents in electronic form, signed with an electronic digital signature, until the client is transferred to a new version of the RBS system. When the client uses the Bank’s services under clauses. 7.3.2-7.3.3 the commission under clause 7.3.1 is not charged by the Bank |
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When connecting more than one client to one automated workstation of the Bank-Client RBS system |
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When installing several automated workstations of the Bank-Client RBS system for one client |
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Support of cryptographic information protection |
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Making one temporary |
The commission is charged on the day the client submits an application for client registration at the Certification Center of JSC Rosselkhozbank. The tariff includes VAT (no additional charge) |
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The service is provided to the client after fulfilling the conditions in clause 7.4.1 |
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Cancellation (revocation) of a signing key certificate at the client’s request |
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Suspension of one signing key certificate upon client request |
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Renewal of one signing key certificate upon client request |
The commission is charged within 3 business days from the date of renewal of the signing key certificate to the Information Exchange Subject. The tariff includes VAT (no additional charge) |
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Verification of the authenticity of an electronic signature (ES) in one electronic document at the client’s request |
The commission is charged within 3 working days from the date of conclusion of the Certification Center of JSC Rosselkhozbank. The tariff includes VAT (no additional charge) |
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Scheduled change of signing key certificate at the client's request |
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Generating a signing key certificate |
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Unscheduled change of signing key certificate upon client request |
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Production of one temporary signature key certificate on a new key medium due to the loss of the key medium or its technical damage |
The fee is charged on the day the client submits a request to revoke/suspension the signing key certificate. The tariff includes VAT (no additional charge) |
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Production of a signing key certificate at the client's request |
The service is provided to the client after fulfilling the conditions in clause 7.6.1 |
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Production of a temporary signature key certificate in connection with the compromise of the signature key on a new key medium |
The tariff applies if the client returns a key carrier previously issued by the Bank. If the client fails to provide the key media previously issued by the Bank, the client is charged a commission in accordance with clause 6.1 on the day the client receives a new key media from the Bank |
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Production of a signing key certificate at the client's request |
The service is provided to the client after fulfilling the conditions in clause 7.6.2 |
Before completing connection documents, you must read the Terms and Conditions of Remote Banking Services with attachments and.
Connection to the system is carried out in three visits to the bank.
First visit
It is necessary to submit at the bank office:
1. Application for accession to the Terms of Remote Banking Services
Filling example
2. Application for registration with the Certification Center of JSC Rosselkhozbank (one application for each authorized person of the client specified in the Application for accession to the Terms of Remote Banking Services)
Filling example
Second visit
1. Obtaining a separate FKN for each specified authorized person of the client. The FKN is the key medium on which the temporary key for verifying the electronic signature is recorded.
2. Using FKN with temporary keys, you need to connect to the system at your workplace and create permanent keys 1. After this, each authorized person must create and print Request for issuance of an electronic signature verification key certificate, which is available electronically in the system.
Instructions: First login and generation of permanent keys
Third visit
1. Transfer of completed Requests for the issuance of an electronic signature verification key certificate to the bank.
2. The bank issues the requested certificates in electronic form; after receiving them and recording them on the FKN, you can begin fully functional work in the system.
Important!
- All documents are submitted to the bank in duplicate.
- A request for issuing an electronic signature verification key certificate must be created no later than 45 days from the date of issue of temporary keys.
1 Working with the RBS CA in terms of receiving statements, sending payments and other operations is possible only with permanent verification keys.
Hardware requirements:
IBM-compatible computer with a Pentium II class processor, 400 MHz or higher;
RAM capacity of at least 512 MB;
the amount of free disk space is at least 500 MB;
availability of CD-ROM;
free USB port;
information output means (display/monitor) with a resolution of at least 800*600;
connection to the Internet for communication with the Bank;
availability of a connected local or network printer;
System software requirements:
32/64-bit operating system of the Microsoft Windows Vista, Microsoft Windows 7, Microsoft Windows 8.1, Microsoft Windows 10 family in which it is recommended to set the following password policy settings: minimum password length 8 characters, system procedure for checking password complexity is activated, automatic blocking of personal computer for 20 minutes after 5 unsuccessful attempts to enter a password, an automatic request to change the password is set after 3 months from the start of its use;
browser Microsoft Internet Explorer versions 7.0, 8.0, 9.0, 10, 11.
it is necessary to ensure the absence of viruses and other malware in the operating environment, as well as maintaining anti-virus databases up to date, using certified anti-virus software;
If failures in the system are detected, you must notify the Bank about the problem by calling 8-800-100-0-100 (from 09.00 to 18.00 regional branch time).
To install the Bank-Client system, the bank provides the client with an installation kit.
The installation kit of the Bank-Client system includes physical storage media:
CD containing the distribution kit of the client part of the software;
the main certificate of the electronic signature verification key and the reserve certificate of the bank’s electronic signature verification key;
FKN 2 with a temporary key pair and the corresponding Electronic Signature Verification Key Certificate for each of the Authorized Persons;
license to use CIPF “CryptoPro CSP”;
documentation for working with the Bank-Client system and CIPF.
Installation and configuration of the software can be carried out by the client independently or carried out by the Bank on the basis of the Client's Application for installation and configuration of software for remote banking systems 3 (to the Terms of Remote Banking Services). When carrying out work on installing and configuring the system, the presence of a responsible employee of the client’s accounting department and the person responsible for the client’s technical equipment is required.
Important!
Copying of software supplied by the bank is permitted only for the purpose of creating backup copies for system recovery.
1 CIPF is a certified means of cryptographic information protection
2 FKN – functional key carrier
3 Work on installing and configuring the system is carried out in accordance with the tariffs.
Reference material on the Bank-Client system is provided to the Client in the installation kit.
The Bank provides organizations of the State Corporation "Rostec" with the service Universal service of the centralized system of remote banking services "Bank-Client"/"Internet-Client" within the framework of the Conditions for providing organizations of the State Corporation "Rostec" with the universal service of the centralized system of remote banking services "Bank-Client"/ "Internet Client".
To receive the service, you must fill out an Application for Accession to the Terms and submit it to the Bank division serving your organization.
Documents required to connect to the RBS CA:
Dear Clients!
From October 16, 2017 New functionality is available in the CS RBS and RBSS GOZ systems in terms of obtaining more detailed information about the account status and documents sent to the Bank online.
During the operating day, you will be able to receive information about the available account balance; if there is an overdraft, the balance taking into account the unused overdraft limit.
www.cryptopro.ru
Information on executed payments and credited cash receipts is available immediately after the transaction, with a delay of no more than 10 minutes (the maximum time spent transmitting information to your “Internet client”).
To use this functionality, we recommend that you read the brief instructions for viewing balances and statements for the current day
Dear Clients!
In accordance with clause 138 of the joint order of the Ministry of Telecom and Mass Communications of Russia and the Ministry of Construction of Russia dated December 28, 2015 No. 589/944/pr, credit organizations through which payments for residential premises and utilities are made in favor of organizations registered in the register of suppliers are required to place in the GIS Housing and communal services list of mandatory details identifying the payment, among which one of the unique identifiers must be present (see recommendations for filling out payment orders when paying for residential premises and utilities Leaflet Housing and communal services).
Dear Clients!
In connection with the entry into force on March 28, 2016. amendments to the Order of the Ministry of Finance of the Russian Federation dated November 12, 2013 N 107n, it is necessary to be guided by this Instruction on the execution of orders for the transfer of funds to pay payments to the budget system of the Russian Federation when issuing orders for the transfer of funds to the budget system of the Russian Federation.
Rosselkhozbank invites its clients to register with the client bank in order to have round-the-clock access to their accounts and cards. You can log into the “Internet Office” system on the company’s official website by clicking on the corresponding icon in the upper right corner of the main page.
Description of service
Internet banking is a service created specifically for the convenience of clients, both individuals and legal entities. Here you can:
- view your accounts, find out your balance,
- open deposits with increased returns,
- track your credit debt, if you have one, find out the date and amount of the next payment,
- make various payments, i.e. pay for services (communications, housing and communal services, television, Internet, etc.),
- make money transfers both within the company and outside it,
- connection of SMS service, templates, automatic payments,
- receive statements of existing cards/accounts, find out details, etc.
It provides its users with extensive opportunities that save your effort and time. In addition, it is recommended to open deposits for those who want to receive maximum profitability (it will be 0.3-0.7% higher than those opened in the office).
To register in this system,need to:
- Contact one of the employees at the nearest branch and write an application to connect the service. For documents, you will need your passport, bank agreement and card, if you have one. The login will be indicated in the RBS agreement, and the password will be received within 24 hours. After connecting to the service, you will be given a special device that will generate a one-time password for you.
- Through a terminal or ATM of Rosselkhozbank. To do this, you need to insert a card into the device, enter the PIN code and select the “Connection” item in the “Internet Banking” submenu. You will receive a temporary password via SMS, and your login will be printed on the receipt issued to you.
- If you have already registered in the old Internet Office system. Go through authorization in the old-style personal account, then select the “Connecting the new RBS Internet banking system” section in the Menu. A new page will open where you will need to enter 10 digits of your cell phone number, accept the terms and confirm registration with a one-time password. You will see your login on the screen, and the password will be sent to your mobile phone.
- On the official website of the company. To do this, go from your computer to the link online.rshb.ru/ib6/wf2/retail/ib/loginretaildefault and click on the “Registration” button. You will need to indicate the details of any of your cards registered with Rosselkhozbank (except virtual).
Please note that when authorizing into your personal account, there is a two-step login: first, the client enters the password and login, and after that, the one-time code received on the phone. To increase security, the login form on the company's official website has a virtual keyboard.
If you are using the mobile application, the same login details are valid for it. Additionally, you can set up easy access using a preset four-digit code.
If you have any questions about using the online office, there are instructions on the website in the appropriate section, as well as ready-made answers to the most frequently asked questions. If your problem has not been resolved and you were unable to register or log into the client bank of Rosselkhozbank, you can always write about it in the feedback form, or call the hotline 8 800 200 60 99
Rosselkhozbank- one of the largest banks in Russia, created in 2000 with the aim of financing the country's agro-industrial enterprises. The Russian Agricultural Bank ranks 4th among Russian banks in terms of assets. The main directions of the financial organization are: servicing and lending to corporate clients. The bank's fixed capital is achieved through deposits from the public. The bank has an excellent network of branches throughout the country: a total of 73 branches and 1,200 offices in different cities of Russia. The bank is distinguished from other banks by attractive conditions for deposits and loans, as well as low rates for refinancing loans taken from other banks.
On the page that opens, you need to provide login information, namely the login and password received during registration and click on the “Login” button.
An SMS with a one-time code will be sent to your phone to confirm your login. Enter it in the input field.
If the data is entered correctly, the system will redirect you to the main page of your personal account.
The personal account of Rosselkhozbank allows the client to perform the following banking transactions:
- View information about existing accounts and cards (transfer details, balance, expiration date)
- Viewing account transaction history
- Payment for services (Internet and TV, mobile communications, utility bills, taxes and traffic police fines)
- "Autopayment" service
- Money transfers (between your accounts, as well as to other banks using free details)
- Transfer of funds through the Western Union and Unistream money transfer systems
- Blocking the card (if the card is lost or stolen)
- Opening a new account (both in rubles and foreign currency)
- Applying for a new credit and debit card
- Loan payment ( Early loan repayment became available )
- Card reissue
- Opening a deposit (the rate is higher than in the branch)
- Connecting the "Harvest" loyalty program to cards
- Creating savings goals
- Creating templates for operations
- Feedback from the bank
- Currency exchange
- Search for ATMs and branches
- Personal offers from the bank
- Changing the login and password for logging into the system
If you are an existing client of Rosselkhozbank, then it’s time to register a personal client account. Your personal account allows you to save time on financial transactions. In your personal account, you can set up payment templates for the most frequently used services, such as housing and communal services, and then pay for them in a couple of clicks, changing only the payment amount. Let's take a closer look at the process of connecting your personal account.
You can activate the Internet banking service in the following ways:
1 Method. Through an ATM or bank terminal. Find your nearest financial institution terminal or ATM. Insert your card and enter your PIN. In the menu that opens, select the section “Services” - “Internet Banking” - “Connection”. Next, you will need to enter your mobile phone number, which will be linked to your online banking. Then, after following the instructions, the ATM will print you a receipt on which you will find your login to enter your account. The Internet banking password will be sent to you via SMS a couple of minutes later.
You can now log into your personal account using the login information you received.
2 Method. Through a personal visit to the department. To do this, find the bank branch closest to you and make a personal visit with your passport. Inform the bank employee of your intention to activate the Internet banking service. Next, fill out the application form for connecting the service and receive a login on paper. The password will be sent to you on the mobile phone you indicated in the application.
3 Method. Register your account on the website yourself. To do this, go to the Internet Bank login page at https://online.rshb.ru/ and click on the "Registration" button. Next, you need to perform a number of simple steps: enter your bank card number (in 16-digit format).
To successfully register a personal account through the bank’s official website, your card must have the “3D-SMS” service activated. Without it, registration through the site is impossible.
After this, you need to come up with a login to log in. And the last step is to call the bank’s contact center, where you will need to confirm your identity. To do this, be prepared in advance to give your passport details, card number and code word (you came up with it when you received the card).
After your identity is confirmed by an employee of the financial institution’s contact center, an SMS with a password to enter your personal account will be sent to your mobile phone.
Above, we discussed with you 3 ways to register a personal account; choose the one that is easier and more convenient for you.
There are times when you cannot log into your personal account. In this situation, you should check that the login and password are entered correctly.
The most common errors when entering data: an error in a letter or number, an incorrect keyboard layout, or the Caps Lock button being pressed.
If subsequent login attempts do not produce any effect, we advise you not to waste time and use the function of restoring access to Internet banking.
You can restore access to your personal account in several ways:
1 Method. At an ATM/terminal of the Bank. The recovery process boils down to the procedure of connecting the Internet bank again.
To do this, in the ATM menu, after entering the card and PIN code, select the section “Bank Services” - “Internet Banking” - “Connection”.
Next, enter your mobile number starting with 9 (in 10-digit format) and click the “Confirm” button. In response, the ATM will print a receipt, which will indicate a new login to enter the account. After this, within a couple of minutes you will receive an SMS on your phone with a temporary login password.
2 Method. At the bank office. This operation is also simple: you need to contact a bank employee at the branch with a request to restore access to the Internet banking service. An employee will check your passport and give you an application to fill out. Then, within 5 minutes, you will receive a new login and password to access the online banking system.
For active users of bank services and simply those who value their time, the financial institution has a multifunctional mobile application, the purpose of which is to replace the functions of your personal account and at the same time not be tied to your home computer.
Modern technologies have long moved forward and with it remote banking services. Rosselkhozbank invites all clients who frequently make financial transactions from their accounts to install the Rosselkhozbank mobile application.
The application has the same functions as in your personal account:
- Complete history of all account movements
- Information on your cards, loans, deposits and accounts
- Payment for services (mobile communications, Internet, housing and communal services, taxes, state duties, traffic police fines and much more)
- Money transfers (between your accounts, to another person, from card to card, transfer to the budget)
- Payment template function (created from the full version of Internet Banking; in the mobile version you can only carry out transactions using already created templates)
- Purchasing mutual funds directly in the application
- Transaction history (relates to the security of your account, for example, when you received a 3-D password for a card)
- Information about accumulated points in the Harvest loyalty program
- Expense planning (you can create a financial goal, and the bank will help you achieve it by setting aside money from each of your payments within the allowed amounts)
- Password generator (generating a one-time password to confirm a transaction in Internet banking)
- Offices and ATMs (search for the nearest bank branches and ATMs located nearby)
- Exchange rates (current value of foreign currency at the current bank rate)
- Settings (here you can enable the option to log in to the application using your fingerprint)
- Feedback from the bank (here you can call the bank with the click of one button or send an application to the bank for consideration)
The Rosselkhozbank mobile application is available to owners of mobile devices based on iOS and Android. The application is provided completely free of charge.
To log into the application, use the login and password received when registering for Internet banking.
To install the official application, go to the application store of your device and enter the phrase “Rosselkhozbank” in the search bar. The results should display an application called “Mobile Bank, Rosselkhozbank” with the bank’s corporate logo. After that, click the “Install” button and wait until the installation is complete - the bank’s proprietary icon with the same name will appear in the menu.
You can also download the official mobile application of Rosselkhozbank using the links below:
Rosselkhozbank has well-developed customer feedback. The easiest method is to call the bank's hotline. It operates 24 hours a day and is available at the following phone numbers:
If you discover that your bank card is missing or stolen, then you need to urgently block the card using the number 8-800-200-60-99
In addition to the usual telephone communication, you can use feedback from the bank directly on the website:
- Internet call (you can call the bank’s contact center directly on the website if you have a microphone or headset for calling)
- Call back (you can leave a request on the website and a bank employee will call you back at a time convenient for you)
- Online chat (you can write to the online chat directly on the website and quickly receive a response)
- Feedback (form for sending an application to the bank, located at: https://www.rshb.ru/feedback/)
Also, before calling the bank’s contact center, we recommend using the search function on the website - to do this, click on the magnifying glass icon in the upper right corner and enter the query you are interested in. In most cases, you will find the answer to the question using this method.
RBS BS-Client is a unified remote banking service system.
Compound
The Remote Banking Service System includes the following modules: Bank, Internet and Telephone Client, “Online Statement”, “Barcode Operator”, “Mobile Client”, and an additional element “Wizard for Connecting to Remote Banking Services”.
Functional
Now let's look in more detail at why each of the individual BS-Client blocks is needed. The Bank-Client module ensures interaction between the bank and clients, creating an encrypted channel for data transfer. The Internet client transfers the previous functions to the network. A client phone is required to provide clients with various types of information over the phone, and also makes it possible to confirm the execution of financial transactions. The mobile client provides important information through portable devices.
The Online statement is useful for managers of small or medium-sized business projects, while the Barcode Operator should be used to instantly enter the details of paper payment documentation by reading the barcode contained in the document. It is not necessary to use the Connection Wizard, however, with its help you can make the process of connecting new clients to the bank’s electronic payment network much easier.
Key Features
- integration with the most popular 1C software products;
- support for working with devices and;
- function of affixing an electronic signature on contracts and other documentation;
- control over all areas where interaction between banks and clients is relevant;
- storage of documentation on the bank's side - if the device is hacked, all passwords will remain intact and attackers will not gain access to them;
- servicing clients running their own business or taking out loans from a bank;
- compliance with all GOSTs and regulations on CIPF;
- Availability of detailed documentation in Russian.
Rosselkhozbank provides clients with the opportunity to manage their financial assets in a fairly convenient and easy way, using the Internet. This way you can connect to your personal account absolutely free of charge. Let's consider the registration and authorization procedure.
Registration
The Rosselkhozbank personal account allows clients to perform a variety of operations related to their personal accounts in the Internet banking system. These include transfers from card to card, replenishment of a bank account, payment for online purchases, etc.
To have access to the Internet bank (personal account), you must activate the service by following one of the instructions.
Through a terminal or ATM of Rosselkhozbank, connecting to Internet banking looks like this:
- place your bank card in the ATM and enter your PIN code;
- then in the menu you need to select the appropriate item to connect to the banking system;
- write your mobile phone number;
- after entering the number, you will receive a receipt that will contain all the necessary information
- about your login, the receipt must be saved;
- Now all you have to do is wait for a message with your temporary password, with which you can log into your account.
Activation of the Rosselkhozbank personal account through the office of a banking institution:
- visit the nearest office and present your passport so that a bank employee can identify your identity;
- write an application to connect to the Internet banking service from Rosselkhozbank;
- receive a personal login and wait for an SMS with a login password.
Self-activation of the service using your own computer:
- visit the official website of Rosselkhozbank;
- log into the Internet banking system (to do this, you must indicate the number of the main card issued by Rosselkhozbank JSC in your name);
- come up with a login for further authorization;
- activate the service by calling the service center;
- then wait for a message with a secret code, with which you can log into your personal account at Rosselkhozbank.
Banking operations Internet banking
Using Rosselkhozbank’s convenient and easy-to-manage personal account, you can access the following services:
- helpful information;
- management of deposits and loans;
- management of operations through cards and bank accounts.
A special and very important advantage of this personal account is that it works around the clock and you can perform operations through it from different devices, which is definitely convenient for any client who has access to the Internet.
The Rosselkhozbank mobile bank, according to the latest innovations, is becoming available to all clients of the organization who have connected their personal account.
How to apply online for a loan through Rosselkhozbank online?
Obtaining a consumer loan through the online service of Rosselkhozbank is possible by filling out an online application. To successfully submit your application you must follow the following instructions:
- go to your personal account;
- then visit the section for individuals;
- select “Apply for a loan to individuals”;
- fill out the form that appears;
- submit an application and wait for a response from the bank.
Online mortgage application
To pay through online banking, you need to go to your personal account and in the “For individuals” section, select the item that is associated with a mortgage loan. Next, in the form that appears, you need to indicate the purpose of the mortgage loan, the amount of the amount and the period for which this mortgage will be issued. You will also need to indicate your average monthly earnings and method of repayment of the loan and make a calculation. Finally, you will need to click on the “Submit Application” button and wait for a response from the bank.
Transferring money from a Rosselkhozbank card
One of the services of this banking system is the transfer of funds from one card to another. In order to transfer funds from a Rosselkhozbank card to a card of the same bank, you must log in to your personal account, then select the “Transfers to card” tab, enter the recipient’s card number and the amount to be transferred; no commission is charged between cards of the same bank.
To transfer funds to a card of another bank (for example, Sberbank), you will have to pay a commission, which will be 1.5% of the total transfer amount. The instructions are the same: log in to Internet Banking, select the “Transfers” option, enter the recipient’s card number and amount.
Card replenishment
There are several ways to top up your card:
- Through the bank's cash desk, and the time for crediting money to the account is up to 24 hours. No commission is charged. To complete the operation, you need a passport, the card number where the transfer will be made and cash (or the number of another card from which the money will be withdrawn).
- ATMs, terminals of Rosselkhozbank or partner banks allow you to top up your account without commission.
- Internet banking allows you to make transfers from one Rosselkhozbank card to another or to a bank account.
- ATMs or a third-party bank teller will charge a fee for this service. The commission is 1.5%, but cannot be less than 50 rubles.
- The QIWI system also allows transfers to a card or account of Rosselkhozbank. In this case, the following conditions must be observed: the size of the weekly transfer should not exceed 600 thousand rubles, and no more than 15,000 can be transferred at a time.
The range of operations that can be carried out via telephone is somewhat narrower.
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