Book of income and expenses / 24.08.2021

Raiffeisen bank application. Internet bank and mobile application Raiffeisen-online. Registration to gain access to your Personal Account

AO Raiffeisenbank (general license No. 3292 of the Central Bank of the Russian Federation) is a commercial bank of Russia, whose history dates back to 1996. It is a subsidiary of Raiffeisen Bank. Its clients are both residents and non-residents, individuals and legal entities. The authorized capital of the credit institution has already exceeded thirty-six billion rubles.

Login to your personal account by login and password

You can enter your Raiffeisenbank personal account on the official website https://online.raiffeisen.ru/#/login/main. To do this, enter your username and password in the input field, and then log in.

Login to your personal account by card number

You can log in to your personal account using your bank card number, indicating its validity period and the secret code on the back. To do this, go to the service page. Enter all the necessary data, and also agree with the rules of the site. An SMS message with a verification code for authorization will be sent to the linked phone.

Restore access

To restore access to your personal account, you will need to indicate your bank card data (its number, validity period, secret numbers on the back side) and agree with the rules of the system. At the end, it remains to enter the received data by SMS message.

JSC "Raiffeisenbank" (OGRN1027739326449, 129090, Moscow, Troitskaya st., 17, building 1) is one of the leaders in the Russian banking market, which began its activities in 1996, providing services to both individuals and legal entities , residents and non-residents of the Russian Federation. Raiffeisenbank is a subsidiary of Raiffeisen Bank International AG.

Login to your personal account

If you are a client of the bank, you can log into the personal account of R-Connect "Raiffeisenbank" at https://connect.raiffeisen.ru/rba/Login.do. To do this, you must enter your username and password, as well as an authorization code (against bots).

If you do not have access to the R-Connect Internet bank, you must go through the registration procedure. All you need is to have a bank card.

Follow the link on the website to the R-Connect Internet Banking section.

Indicate the details of your bank card: number (20 digits), its validity period, security code CVC / CVV (indicated on the reverse side directly under the magnetic tape).

Enter the security code that will be sent to your mobile phone via SMS.

Check the box for consent to the processing of your personal data. Click on the "Get access" button.

Your mobile phone will receive a temporary password to enter your personal account. By the way, in the future you will be asked to change it. The login will be generated by the system automatically. You will also have to change it to a permanent one and remember it. This can be done when entering the "Username (Login)" field by clicking on the "Change" link. The same should be done with the password. Next, it remains to click on the "Save" button. If you suddenly forget your username or password, you can always restore them within three minutes right on the bank's website.

Please note: the received login and temporary password will be valid only for the first 24 hours.

If you use a mobile device, you can access your Raiffeisenbank personal account by downloading a mobile application for it (App Store for iOS and Google Play for Android).

Personal account features

Money transfers: transfers from card to card, to individuals and legal entities, from account to account, transfers to cards of other banks, transfers by card number, transfers to foreign currency accounts in Russia and located in other countries, repayment of loan debt.

Payment for services and goods: payment for utilities, Internet, television, etc., as well as taxes and fees to the budget of the Russian Federation. No commission is charged.

Deposits: ruble deposits and deposits in foreign currency. In the Internet bank, deposits "Personal choice", "Freedom of action" and "Salary" are available for registration.

Foreign currency transactions: currency exchange transactions at a favorable rate, the possibility of issuing a second and subsequent invoices.

24/7 access to all information: account balance, transactions for any period of time, etc.

Security measures

Do not give your data to anyone: login, password, your bank card number.

Use a complex password consisting of letters and numbers. Do not use your birthday, first name, last name as a password.

Do not share your mobile phone with third parties. In case of loss, block the SIM card.

Use an anti-virus program on your personal computer.

Do not store your password in the browser cache.

Do not download or install pirated applications on your mobile phone.

After completing work in your personal account, log out of the system.

Hotline phone

it gets easier

Quick access to products and operations

Hide balance

Phone transfers

Payment for housing and communal services and other services without commission

Notifications about fines, taxes and special offers

Opportunities with which much
it gets easier

Free transfers from debit cards of other banks

All credit card information

Partial and full repayment of loans

Confirmed templates and auto payments for frequent transactions

Hide balance

Payments and transfers

between accounts and cards online
by card number to cards of other banks
from cards of other banks to your Raiffeisenbank card - free of charge
between Raiffeisenbank clients by phone number and email address
from their foreign currency accounts to foreign currency accounts in banks on the territory of the Russian Federation and abroad
partial early and full repayment of loans
templates allow you to make payments in one click
auto payment is flexible and will make the transfer on time

Payment without commission

mobile communications, housing and communal services, internet, television and other services
parking fines and other traffic charges
taxes, state duties and fees
transport cards "Troika" and "Strelka"

Deposits and investments

opening deposits in Russian rubles and US dollars
replenishment and partial withdrawal of deposits
purchase of mutual funds

Access for holders of additional cards

You can provide access to the online bank to holders of additional cards, including those who are not the bank's customers. Access can be obtained directly from Raiffeisen-Online.

Convenient and useful settings

setting card limits
notification to the bank about a trip abroad
setting displaying / hiding the general balance for all products
Favorites bar for displaying the most important information and quick access to the necessary operations

For individual entrepreneurs

ruble transfers
payments to the RF budget
statement and information on account balance
money transfers from an individual entrepreneur's account to an individual's account
display of debit cards issued to a current account in your name
saving and sending account details

You can connect in one of the simple ways:

To connect, you need a passport and a code word

Through the bank's information center: 8 800 700-91-00

Limits, Tariffs and Conditions for Conducting Transactions in Internet Banking

Transfer from card to card

Payment for services

Ruble transfers

Currency exchange

Foreign exchange transfers

Contributions

Transfer from card to card

Tariffs

Between Raiffeisenbank cards:

from a debit card - no commission;

To cards of other banks:

from a debit card - 1.5% of the transfer amount (at least 50 rubles of the Russian Federation or 1.5 US dollars / euros);
from a credit card - 3% of the transfer amount + 300 rubles.

From cards of other banks to Raiffeisenbank cards:

the operation in the online bank is free of charge, but the commission may be charged by the bank that issued the debit card.

Limits

Transfers within Raiffeisenbank:

the maximum number of transfers per day is 10;
the total maximum amount per day / month is 150,000 / 1,500,000 rubles.

The limit for this operation is included in the cash withdrawal limit in accordance with your tariff plan.

Transfers from cards of other banks:

the maximum amount of one transfer is 150,000 rubles;
the total maximum amount per day / week / month - 300,000 / 500,000 / 600,000 rubles.

Transfers to cards of other banks:

the minimum amount is 50 rubles.

Please note: other banks may impose additional restrictions on their cards. For information on the limits and terms of debiting funds from the card account of another bank, please, check with the issuing bank of the debiting card.

Payment for services

Tariffs

No commission.

Limits

Amount limits:

the maximum amount of one operation is 15,000 rubles;
the total maximum amount per day / month is 30,000 / 40,000 rubles.

Ruble transfers

Tariffs

Between your accounts and other clients of the bank - no commission.
For private clients - 0.75% of the transfer amount (minimum 50, maximum 1,000 rubles).
For salary clients - 0.5% of the transfer amount (minimum 25, maximum 500 rubles).

Limits

10,000,000 rubles per day - to individuals.

Currency exchange

Tariffs

No commission.

Limits

Not more than 100,000 USD (or equivalent) for a currency conversion operation.

Foreign exchange transfers

Tariffs

Transfers within Raiffeisenbank - no commission.

Transfers to other banks:

for private clients - 1% of the transfer amount (minimum 30, maximum 200 USD / EUR);
for salary clients - 0.5% of the transfer amount (minimum 15, maximum 150 USD / EUR);
transfers in euros to banks of the Raiffeisen group - 0.8% of the transfer amount (minimum 24, maximum 160 USD / EUR).

Limits

Residents of the Russian Federation to their own account in another bank - no more than 100,000 USD (or equivalent) per day.
Residents of the Russian Federation to someone else's account abroad (resident of the Russian Federation) - no more than 5,000 USD (or equivalent) per day.
Residents of the Russian Federation to someone else's account abroad (non-resident of the Russian Federation) - no more than 100,000 USD (or equivalent) per day.
Non-residents of the Russian Federation - no more than 100,000 USD (or equivalent) per transaction.

Contributions

Tariffs

Opening and replenishment, as well as partial withdrawal of funds up to the amount of the minimum balance - no commission.

Limits

You can close a deposit ahead of schedule only at a bank branch.

Do not share your login information with anyone

Do not show one-time passwords from SMS to anyone

Use complex passwords

Raiffeisen-Online is a reliable internet bank and mobile app. To protect them, we use modern technologies that meet the highest service standards accepted in world practice. However, a lot also depends on the actions of the users themselves.

Please pay attention to several important rules for working with online banking. Compliance with them will help you keep your personal data and money in your accounts safe.

Test and improve your security knowledge with help to avoid being scammed.

Precautionary measures

Data confidentiality

Do not share your data for logging into the Internet bank (login, password, one-time passwords from SMS) to anyone, including relatives, colleagues or those who appear to be bank employees.

Set up your mobile phone screen lock and hide the display of SMS content on the locked screen of your phone. Set a password on the SIM card.

Do not install third-party software (eg Team viewer) at the request of those who claim to be bank employees.

Use complex passwords consisting of letters, numbers and special characters that you can remember without writing down anywhere.
Remember that Raiffeisenbank does not send emails, SMS or other messages asking for payment details. Be vigilant and do not respond to such requests.

One-time passwords and SMS services

For additional protection of your account, you can enable the option to log in with a one-time SMS password. It will be requested after entering your username and password.
Only you should use the phone to which you will receive one-time passwords via SMS. Make sure no one else has access to it.
Remember that the one-time SMS password can only be used by you and only to enter the Internet bank or confirm the payment. It does not serve for anything else, and no one can request it from you.
Always check the transaction parameters (type, amount, recipient) contained in the confirmation message before entering the transaction confirmation code from SMS.
If you do not have the “Notifications on Transactions” service, connect it to control all transactions on your cards (Card Settings - “SMS-informing”).

Computer and Internet Banking Settings

We recommend using a password-protected personal computer with installed anti-virus software and operating system security updates for working in Internet Banking. Logging into the system from someone else's computer, as well as from computers in an Internet cafe, is not secure.
When you enter Raiffeisen Online, the icon for a secure SSL connection should always be displayed in the lower right corner or in the address bar of your browser, and when you double-click on it, information that the owner of the website is online ..
Make sure that your current data, including your phone number and your e-mail address, are indicated in the “Settings” menu in your Internet bank account.
Always correctly exit Internet Banking using the “Log out” button.

If you have lost your phone or card, which you usually use to confirm transactions, found transactions in the Internet bank that you did not perform, or suspect that your login details (username and password) have become known to third parties, please contact the bank immediately. by phone 8 800 700-00-72.

Security tools used in Raiffeisen-Online

A secure SSL connection that ensures the confidentiality of the transmitted information.
The ability to confirm transactions with one-time passwords that come in SMS or push messages.
The ability to connect operational SMS notifications about completed transactions and changes in personal data in the system.
IMSI (International Mobile Subscriber Identity) - additional verification of the SIM card when sending SMS messages with passwords. The IMSI is unique to each SIM and is much more difficult to counterfeit than a phone number.

What is an SSL certificate and how to check its authenticity when logging into Internet Banking

Thanks to the SSL (Secure Sockets Layer) protocol, the server is authenticated - confirming that you have arrived at the site you wanted and that it is protected. The protocol ensures the transmission of information in an encrypted form so that no one can distort it or gain access to it.

The SSL client program is built into the browser, so users do not need to take any special steps to switch to an SSL connection.

You can check the authenticity of the Raiffeisen-Online server certificate by clicking on the secure connection icon in the form of a closed padlock in the address bar of your browser.

When you click on "Show certificate", you can see its details: by whom it was issued, for how long and the status. If the status of the certificate is different from: "This certificate is OK" or "The certificate is valid", please immediately log out of the Internet banking system and inform the bank about it in any way convenient for you.

For security reasons, the permanent password for logging into Raiffeisen-Online must be changed every 365 days. When creating a new one, remember that a strong password is a password that is easy for you to remember, but difficult for anyone else to guess.

Primary requirements:

The password must be at least 6 characters long, maximum 30 characters (the longer the better).
It is better if the password combines uppercase and lowercase letters, numbers, special characters (`~! @ # $% ^ & * () - + = ();:" ",.?).
To make the password difficult to guess, you should not use frequently used words, names, popular abbreviations, logical sequences.
The password should not contain a sequence of characters: repeated (for example, "access" - the same characters follow each other twice) or obvious (qwerty, asdfghjkl, erdfcv, etc.).
The password should be convenient so that you can remember it well, without writing it down anywhere, and type quickly.

A couple of tricks for creating complex but memorable passwords:

Use numbers or special characters instead of individual letters and / or spaces. For example, " [email protected]"Or" 3Doggiesareloud "!
Create an abbreviation from the initial letters of words that make up a sentence that you can easily remember. For example, Tpftssivhtc from the initial letters of the words in the sentence "This password for the security system is very hard to crack".
If you need not one, but several passwords, you can choose a stable sentence and make one password from the first letters of the words of this sentence, the second password from the second letters in words, and so on. For example, RVDico9M ("Russian Victory Day is celebrated on 9th May").
In the process of creating a password, you may deliberately make spelling mistakes to complicate the lexicological analysis of such words.

Security measures when working through a shared computer

When asked by the browser to use auto-completion of form fields when entering Raiffeisen-Online (username and password), refuse this function.
If the autocomplete feature is already activated, you can turn it off manually in your browser settings.

I forgot my login or password from Raiffeisen-Online. What to do?

If you have a Raiffeisenbank debit or credit card, you can restore your Internet bank access yourself directly on our website.

It's very simple:

Go to the page.

Fill in the fields with your card details (number and expiration date - on the front of the card, CVC / CVV code - on the back under the magnetic tape.

Follow the instructions on the screen.

In order to exclude the actions of fraudsters, during the recovery process, we will send SMS messages to your mobile phone with a confirmation code and a temporary password.

If you do not have a Raiffeisenbank card, please contact ours (voice menu item 3). To restore access, you will need your passport data and the code word you specified when concluding an agreement with the bank.

Also, you can always restore access at any ATM or branch of our network.

I want to use one-time passwords to confirm transactions. How to activate this service?

A wise decision! By confirming your payments and transfers in the Internet Bank in this way, you get additional protection against cyber fraudsters.

There are two ways to get passwords: via SMS or Push.

Service of obtaining one-time passwords by SMS or Push is free of charge and is not included in the SMS-Bank. To receive one-time passwords, you need to contact a bank branch or activate the service yourself at any Raiffeisenbank ATM (connection memo).

If you have chosen the method of SMS / Push-delivery of passwords, please make sure that your phone is used only by you and that third parties cannot access it.

How to find out the timing of transactions in Raiffeisen-Online?

You can specify the term of the transfer or payment directly when making an operation in the online bank - in the section "Information about the time of the operation and other conditions".

Note: we can only indicate the exact terms in the part of the transactions that are carried out on the side of Raiffeisenbank. For example, when transferring to a Sberbank card, funds from an account with Raiffeisenbank will be debited online, but they can be credited to a Sberbank card within 1-3 business days. This is due to the peculiarities of the work of third-party banks, which we cannot influence.

I can not carry out the operation: the system displays a SIM card error. What to do?

This usually happens when the SIM card is changed. Thus, our security service monitors whether the SIM card has been reissued for criminal purposes (this is a common method of fraud). To confirm the change of the SIM card, please contact the branch or our free telephone line at 8 800 700-00-72.

If you have not changed your SIM card, then contact the bank as soon as possible in any way convenient for you.

I found a card transaction that I disagree with. What to do?

You should inform the bank immediately. Please contact the bank branch or our free telephone line 8 800 700-00-72, 8 800 700-17-17... Together we will check your account status.

After that, you can dispute this operation by filling out a written application at the bank branch. You can also fill out the application form yourself, sign and fax it to +7 495 720-67-56. In this case, please be sure to call the Raiffeisenbank cardholder support service to make sure we have received your application.

Download the form a free telephone line at 8 800 700-00-72
Further to the holder additional. cards will need to contact the bank to obtain a personal login and password to Raiffeisen-Online, as well as to activate the service of confirming transactions using one-time passwords (optional). If your additional card holder is already a client of the bank and has access to the online bank, then the additional card will be pulled up automatically.

In the online bank, he will be able to:

see information about the additional card and other proprietary products when they appear;

pay for purchases and services, make transfers and other online transactions with this card;

use information services - accounting of expenses, statements, etc.

Note: holder add. card gets the opportunity to get your personal online bank. The account holder will not have access to the online bank, accounts and transactions.

Upon expiration of the power of attorney, the connection to Raiffeisen-Online will remain, and access to information and operations on the additional card will be automatically disabled. To extend online access to the card, it is enough to issue a power of attorney for a new term.

How to establish a connection between a parent's Raiffeisen-Online and the Raiffeisen-Start app for children? What is it for?

To establish a connection, a parent needs to send a friend request from their online bank (section Start in the left panel of the menu) to the child's mobile application, specifying his name and phone number. In their own application, the child can accept or reject the received request. In case of consent, he also has the ability to customize what information from the application he wants to show to the parent.

If the request is accepted, through Raiffeisen-Online, the parent can ask the child for a weekly or monthly spending report, as well as, with the child's permission, to see the lists of his wishes (goals).

In addition, if an additional card is issued in the name of the child, then upon an accepted request, it can be linked to the application. In this case, additional options will appear:

the child will see the history of all receipts and expenditures on the card;
card transactions will be automatically taken into account in the analytics of his expenses and income;
the child will be able to send parents online requests to replenish the card.

Parents will have the opportunity to:

know about the balance on the child's card;
set and promptly change limits on card expenses;
quickly replenish the card at any time.

Without binding the map in the application, the child will not be able to:

see how much money is on the card;
take into account card transactions in the spending diary;
receive analytics of your expenses and income on the card;
send replenishment requests.

What is Family Bank and how do I use it?

You can provide access to any of your products to other bank customers. The service allows you to jointly monitor the repayment of the mortgage, create and manage a common savings account or deposit, as well as keep a joint record of expenses on cards.

The information layer allows you to view data on the product of another customer without the possibility of performing transactions.
The operational level also provides for the ability to work with the products of another client, in particular, make payments and transfers.

The access granted does not affect the privacy of other products and data in any way. Each of the clients will use their personal Raiffeisen-Online account, remaining confident that the other can only access what is indicated in the power of attorney.

The trustee can track the transactions made by the authorized person in the section "History of transactions".

To make it easier to navigate, each power of attorney can be given its own name. The number of powers of attorney, as well as proxies, is not limited.

The power of attorney can be revoked at any time. In this case (as well as after the expiration of the power of attorney), information on "joint" products and the ability to perform operations remain only with the owner of the product.
Please note: we can only indicate the exact terms in the part of transactions that are carried out on the side of Raiffeisenbank. For example, when transferring to a card of another bank, funds from an account with Raiffeisenbank will be debited online, but they can be credited to the card within 1-3 business days. This is due to the peculiarities of the work of third-party banks, which we cannot influence.

Raiffeisenbank's Internet bank allows you to perform transactions and manage your accounts remotely, without personally contacting the branch. You will first need to register in your Raiffeisenbank personal account.
Registration in the personal account of Raiffeisenbank
Raiffeisen Online is activated directly on the website of the Internet service.
By phone number
Registration in Raiffeisen's personal account takes place not by phone number, as with some institutions (for example, Sberbank), but by card number. The card must be received at Raiffeisenbank and a phone number must be connected to it in order to be able to confirm transactions in the Cabinet.
Through the Internet
The client needs to prepare his card, go to the Raiffeisenbank website and go to the registration form in the Personal Account.
The registration procedure takes place in the following order:
Enter data from your card: number, date of validity, CVC, CVV code;
The phone connected to the card receives an SMS with a digital key;
It must be entered in the appropriate field to certify your right to use the card;
There is a re-sending to the Raiffeisen Online page, where the username assigned to the client is already indicated in the corresponding paragraph (it is worth remembering);
Specify the password that will be sent in the second message.

Register with your card details on the Raiffeisenbank website to gain access to your personal account
By a similar principle, registration in the Raiffeisen mobile application takes place from your smartphone or other device.
Other ways
Today there are other options for registering in Raiffeisenbank's Internet bank:
ATM. Select the Connections item in the menu. The ATM will issue a check with the login to enter your personal account. The password is sent to the phone activated for this card.
Branch of Raiffeisenbank. You must visit the office with your passport. The employee will provide the client with an identifier, and the key number will come later in the message.
Information centre. You need to call 8 800 700 91 00 and prepare a passport and the code word specified in the contract. The operator will ask you to name a word and sound some passport data to make sure that the call is made by a bank client. After that, the data required to enter your personal account is sent to the active phone number.

Having received the identifiers, you will need to log in using them.
Change of data at the entrance to the cabinet
For security reasons, the password issued by Raiffeisenbank for entering your personal account is valid for only 180 days. At the end of the period or earlier, it must be changed. You can do this already at the first entrance to your personal account, when the corresponding offer is displayed.
Subsequently, you can change it by clicking next to the Login - Change inscription and in the same way for the password. In the second case, you will need to specify the current key, and then enter the personal (new) key twice. When creating a key to enter your personal account, it is recommended to choose one that is easy to remember, but hard to guess or pick up.
The word length must be over 8 characters (the more, the better);
Contain capital letters, special characters, numbers;
Do not use ordinary words, names, abbreviations that may be contained in dictionaries;
Do not use letters that are sequentially located on the keyboard;
You should remember it easily, so as not to carry a piece of paper with a number, which can fall into the wrong hands, and quickly enter it so that strangers do not have time to notice the details.

You can come up with a sentence and use the first letters of each word. For example: This Password is Easy to Remember and Hard to Find, It Secures My Money. You can also choose a sentence with numbers: My Aunt Ella Born on August 23rd and Married on September 15th. You can translate your phrase into English or use the corresponding letters of the English language for Russian words. Or you can deliberately make grammatical errors so that it was impossible to analyze and pick it up in an automatic way.
For security reasons, it is worth adjusting your keys to enter your personal account once a quarter.

Operations through Raiffeisen Online
By logging into the personal account of Raiffeisenbank, the user gets a fairly large functionality:
Controlling your accounts, checking your balance, receiving statements;
Making transfers between them;
Sending funds to other persons in Raiffeisen or other banks;
Payment of loans;
Payment of taxes, fines, services of organizations;
Creation of templates for frequent operations;
Registration of cards, accounts online;
Opening deposits online, receiving interest, buying mutual funds;
Carrying out foreign exchange transactions at a more favorable rate than in a bank;
Special services: cost accounting, accumulative.

It is quite simple to carry out transactions in the personal account of Raiffeisenbank. The menus and interface are intuitive.
To confirm the transactions carried out in the personal account, the confirmation method is used by SMS to the phone connected to the Raiffeisenbank card.

The following tariffs apply to transactions through the personal account of Raiffeisenbank:
Transfer from a debit card: 1.5% (minimum 30 rubles);
From credit: 3% + 300 rubles;
To a Raiffeisenbank client's card or to his own: 0%;
Limit: 75 thousand rubles per day, 600 thousand - per month;
Minimum transfer amount: 50 rubles;
Number of transfers per day: up to 10.

Conclusion
Today, registration in the personal account of Raiffeisenbank is feasible using the identifiers received from the bank. They can be requested at a branch, by phone, at an ATM, or independently register in the service using a card number. After registration and the first visit to the Cabinet, you should replace the code with your own. In the Cabinet, you can perform any banking transactions, open accounts online and control your expenses.

Universal Bank Raiffeisenbank monitors market trends and offers its clients the most demanded services. These include the possibility of remote financial management, which the bank has implemented using the Raiffeisen-online Internet bank and the R-Connect mobile bank.
It is enough to be a bank card holder to gain access to your Raiffeisenbank personal account and enjoy all the advantages of remote banking.
Personal account features
Raiffeisenbank constantly listens to the wishes of customers and improves the personal account of Raiffeisenbank, building on its functionality. It now includes:
Complete account information.
The history of the operations performed.
Payment for services, fines, taxes without commission.
Interface consisting of movable widgets.
Colorful charts to control expenses.
Customizable payment templates.
Credit payments.
Profitable currency exchange.
Transfers to cards, accounts, wallets of payment systems.
Alerts about upcoming payments, existing fines and arrears.
The ability to connect holders of additional cards to the account.
Creation of accumulative goals within the "Save with us" service with tracking the success of the process.
Push notifications to confirm transactions in the mobile bank.
Alerts about discounts in nearby stores in real time.
Interactive maps showing the location of ATMs and bank branches.

Registration and login to your personal account
On the main page of the Raiffeisen-online Internet Banking service, which is located on the online subdomain of the bank's official website, there is a form consisting of empty panels for login and password, through which you enter your personal account. Below the line for the authorization data there is a link "Restore access", which will help the user to recover the password if he does not remember it.
Users enter the mobile bank by dialing a four-digit code that they have set themselves. For owners of Android 6 and iOS phones with Touch ID technology, it is possible to access R-Connect by fingerprint.
Raiffeisenbank offers several ways to register a cardholder in the online service system:
For information access:
Through the official website of Raiffeisenbank. After you enter the details of the Raiffeisenbank plastic card, a security code will be sent to the mobile number linked to it, which must be indicated on the website. The system will automatically enter the login into the authorization form and send the password to the SMS.
By downloading the R-Connect mobile application and specifying the basic information of the bank card.
Call the hotline using passport data and a code word for the card.