What kind of commission is this, Euroset? What to do if the receipt was not saved for some reason

In order to pay at the Euroset and Svyaznoy communication shopswe need:

1. On the page for selecting a payment method, click on the empty circle next to the payment “Communication shops, cash (Euroset and Svyaznoy) in the section “ In other ways ».

To the right of the name of the payment method, the payment system must be installed Z-Payment(Pokupo).

Then click the button More details"opposite your method.

2. In the payment system pop-up window Z-Payment(Pokupo) click " Go to the payment ».

3. You have gone to the payment system website Z-Payment (Pokupo). Select the payment method “Euroset!, “Svyaznoy” by clicking on the corresponding icon in the list (indicated by the arrow in the figure below).

4. On the page that appears, click the “Next” button: dFor secure account registration, you will be redirected to the PayU processing center website. Follow the instructions on the website and carefully fill out all fields to pay the invoice. 24/7 PayU user support: tel. 8 800 200-32-62, [email protected]

5. Then you need to fill in the fields marked with an asterisk: your first name, last name, phone number and click the “Next step” button.

6. Then you are taken to a page with information about your order and payment instructions:

How to pay:

1. Visit any of the offices of Euroset or Svyaznoy.

2. If the amount of your purchase is more than 15,000 rubles, take your passport with you.

3. Inform the employee that you want to pay for the online store service using the requirement code ХХХХХХХ (the current requirement code will be indicated on your page). The employee should select the “Payment for online stores by request code” section in the system and enter this code.

4. Immediately after payment, we will notify the site where you placed the order about the successful payment.

Congratulations on your successful purchase!

When your payment is processed by the payment system and transferred to the store (usually this takes from one to several days), a letter will automatically be sent to your mailbox specified when registering an invoice with a link to download the paid books/books.

If you still have questions about payment, write to [email protected]

If the payment procedure does not correspond to the description, please report it (you will receive a GIFT for your help!) at

Some will say that cellular subscribers in Russia have been “overfed” with freebies. On the other hand, the subscriber “feeds” the operator not just monthly, but most often weekly, and has the right to expect some privileges in addition to his payments. One way or another, with the exception of Internet banking, the most popular method of paying for a mobile phone among citizens (on the way home, while shopping...) remained payment terminals. And not all of them, but those that are installed in the showrooms of either the “native” operator or large retail chains - in St. Petersburg these are Svyaznoy and Euroset. But this situation may change very soon.

When planning to top up your mobile phone balance in a terminal located at Euroset, our readers, fortunately, noticed in time a warning about the commission charged. It is clear that 5 rubles once is not money, but taking into account the frequency of payments, this threatens to grow into a round sum.

It turned out that Euroset terminals have been accepting payments for cellular communications with a commission since the beginning of 2016. At the call center of the retail chain, we were told that the yellow machines installed in the showrooms actually belong not to Euroset, but to a partner company, and it is he who sets the commission.

We also received an official written response from Euroset representatives: “The terminal market has changed a lot since January 2016, and many companies that own terminal networks subsequently changed the conditions for accepting payments. Therefore, commissions have appeared on some payments. In the terminals installed in our showrooms, they are the minimum on the market, up to 5 rubles, regardless of the amount of payment for mobile communications. In other networks these commissions are much higher. But in any of our stores there is an alternative: at Euroset cash desks, all payments for communication services are made without commission for subscribers.”

There are several inaccuracies in this answer. Firstly, as you can see from the photo, the commission for an amount over 500 rubles is already 10 rubles. Secondly, at Euroset cash desks you can indeed top up your account for free, but not for all operators: payments to MTS are not accepted. Thirdly, “in other networks” is not always significantly higher - for example, in the same “Svyaznoy” the commission is still not charged.

A request to Comepay, whose logo is located on the terminal, received the following response: “Good afternoon! Self-service terminals do not belong to Campei LLC. The terminals belong to third parties. The Kampei Payment System does not set the amount of the commission charged. The size of the commission may vary depending on the time of payment, the amount of payment, as well as other conditions for making the payment determined by the supplier (provider) and other participants in the settlements. You can find out information about the amount of the commission, terms and conditions for crediting payments, as well as the contractor for the Offer to accept payments in the “Information” section on the terminal screen.”

Payment operatorComepay is most often limited to routine responses.
Photo from social network of reviews

Thus, in addition to the subscriber, at least four entities can be considered “settlement participants” when paying at the terminal: the company that owns the terminal network, the telecom operator, the payment system operator (in this case, Comepay) and the actual owner of the area where the terminal is installed ( Euroset). Judging by the information provided, for some reason the commission goes to the first of them. However, it will be difficult for the average person to find out exactly where the percentage of his payment goes: information about the owner of the terminal is hidden from the eyes of the payer.

Let us add that today there are still enough ways to top up your phone balance without additional fees. Using a bank card, this can be done through Internet banking or in your Personal Account on the website of your telecom operator. “Real” money - again in some ATMs, branches of Petroelectrosbyt. Previously, this type of service was practiced even in one of the large hypermarket chains.

Euroset is one of the most popular stores of various technical goods such as tablets and smartphones and related services. Since the store’s audience is large, Euroset strives to improve its service in order to avoid service gaps. In particular, for convenient handling of their funds, clients are given the opportunity to check payment by check. Let's talk about how to check a payment on a Euroset check.

Euroset is an intermediary in terms of payment for goods between buyers and various organizations that supply these goods. The list of these companies is long.

Money is accepted in the store as payment for a wide range of services. Using the store service, the client can:

• pay for telephone and Internet access;
• purchase air tickets on the official websites of Russian air carriers;
• top up your e-wallet;
• transfer money to another person located in Russia or abroad;
• pay the next loan amount;
• buy a tourist voucher;
• pay for housing and communal services;
• pay off a fine - for example, the traffic police;
• pay for goods from AmWay, Avon, MaryKay, etc.

After a financial transaction, any client can check the status of the payment. And there are several ways to do this. Let's look at these methods below.

Instructions

To use the payment status monitoring service, the user needs to go to the official Euroset resource (euroset.ru). Next – select “Services”, then – “Accepting payments”.

“Services” item on the Euroset website

Option “Accept payments”

Then you just have to click on the “Verify payment” option.

When the user completes the above steps, the form with empty fields for filling. There you need to type in the unique payment details from the receipt. All Euroset checks contain the following information:

• date (including time) of payment;
• number identifying the operation performed;
• address and contact details of the office where the payment was made;
• Name of service;
• the size of the commission (if there is one in this situation);
• how much money was paid as payment;
• currency.

Important! Particular attention should be paid to the identification number on the check, which is a combination of ten digits, and the date. They need to be typed into the fields of the proposed form.

Thus, now you know how the status is checked by ID and transaction number. The process itself does not take much time. As a result, the buyer will see current payment status: completed or not.

Peculiarities

The verification tool is available only when using the full version of the resource - i.e. when accessing the site from a personal computer or laptop. If you are using a mobile device, you will need to scroll down the page and select the full site format.

Important! The service is intended solely to check the status of a payment made in one of the Euroset stores.

You can also check the status on the website of the company in whose favor the payment was made through Euroset. This is not something complicated, because... Today, all large organizations are striving to develop their service and have websites where you can register a personal account.

True, if the buyer purchases more than one product, then it is better to use the Euroset website so as not to open several accounts at once on the resources of the selling companies.

Euroset does not charge most payments with commission. But there is still a small fee for some transactions. You can ask a store employee for this information.

Reasons for possible delay

It is important to understand that checking the status of an operation does not in any way speed up its completion. If the payment was made quite a long time ago, and the selling company has not yet received the money, you should try to find out why this situation has arisen.

Here list of reasons:

• the operation was delayed due to incorrect actions by a Euroset employee;
• a transaction error occurred – also on the part of the store (for example, due to a technical malfunction);
• failure in the functioning of the system chosen for payment (RoboKassa or another);
• the fault may lie with the organization whose service or product the client purchased;
• the client himself provided incorrect payment information (account number, etc.).

What payments can be tracked online?

It is useful to familiarize yourself with the list of goods and services whose status is available for tracking:

• mobile communication service;
• loans;
• insurance;
• transfer to the “Corn” card;
• transfer of money within Russia, countries of the former USSR, far abroad;
• purchasing and booking air and railway tickets;
• purchasing tourist vouchers and booking hotel apartments;
• payment for housing and communal services, TV, Internet;
• traffic police fines;
• transferring money to Qiwi, Yandex.Money, Webmoney, etc. wallets;
• orders from large chains like Oriflame, KupiKupon, Biglion, etc.

What to do if you lose a receipt

Very often, buyers neglect to temporarily save the receipt, thinking that everything will be fine anyway.

What if the check is lost or thrown out ahead of time? The situation, of course, is getting more complicated, but something can be done.

First, you need to restore the receipt. To do this, we go to the salon where the purchase was made. We tell the Euroset employee about the delay in payment and that the check is no longer there. If you present your passport and state the exact date of the operation, the check will be restored. At the same time, restoration means creating a copy of the old check.

It will be useful to know that, using a similar scheme, you can request a copy of the receipt received when purchasing a product or service three months ago. The law requires storing such data for six months.

Conclusion

To avoid additional difficulties, you need to keep the receipt for some time after purchase. This will help you understand in a timely manner and without leaving home why there was a delay in payment. When checking your payment status, please fill out the form fields carefully to ensure you receive the required information. Knowing how to track the receipt of payments, you will be aware of the progress of the transaction.

In contact with

You can pay for the loan through:

​Payment fee

Standard commission: 1% (not less than 50 rubles and not more than 200 rubles). There are a number of banks where there is no commission.

The exact commission for your bank can be found on the website.

​Deadline for receipt of money

​As a rule, enrollment occurs on the next business day.

For a number of Banks and non-credit organizations, enrollment has been implemented in ONLINE mode.

​Information​​​you need to repay the loan

Details for paying a loan in favor of your Bank can be found on the website.

To find out the terms of payment, enter the name or first letters of the bank or microfinance organization you are interested in on the website.

In the search results you will see available operations and a list of possible repayment channels. To view the payment terms, simply hover over the logo of the selected payment method.

Most often, to pay off a loan, you need to know:

• Name of bank/organization or BIC
• Contract/account/card number
• Recipient's name

​Loan payment via Internet banking or Mobile application​​​​

​To pay for a loan in Internet Banking or the Mobile Card Application you need:

1. Log in to the mobile application or Payment account
2. Click on the “Loan repayment” tab
3. Enter the name of the bank (organization) or BIC of the bank
4. Enter the required details and payment amount

Paying for a loan in the Svyaznoy salon

To pay for a loan in the Svyaznoy salon, the same data must be dictated. You need to have your passport with you. You DO NOT need to have the original loan agreement with you.

​Transfer to free bank details

If you need to transfer money to an individual or legal entity using bank details, then this function is for you!

You can make a transfer only in the Internet bank of the “Kukuruza” card.

To pay you will need:

• Log in to the Internet bank of the “Kukuruza” card
• Select the “Transfers by details” tab
• Enter the name of the bank or BIC, the name of the organization, INN, recipient's account, purpose of payment and payment amount.

You can find all this information in the agreement or request it from the bank where the loan was issued.

The transfer fee

• 1% minimum 50 rubles.

NO COMMISSION up to 100,000 rubles per calendar month, with the “Interest on balance” service activated. If you exceed 100,000 - 0.5% of the amount exceeding 100,000 rubles (but not less than 20 rubles and not more than 1000 rubles).

Deadline for receipt of money

Up to 3 working days.

Today Euroset is the largest network company that not only sells various electronics, communications equipment and accessories, but also makes payments and transfers. The number of people willing is huge and the question arises - how to check the Euroset payment and whether it reached the addressee?

Verification principle

The verification principle is very simple and is valid after the client completes the following actions:

• deposit money into your telephone balance;
• will pay for Internet services;
• will pay for the loan;
• transfer money to someone;
• book tickets for entertainment events;
• will pay for housing and communal services;
• will pay for fines;
• will transfer money to an electronic account.

After paying for higher-level services, there will be a need to check the Euroset payment by check to make sure that the transaction was completed successfully and the transfer reached its destination.

Verification algorithm

Checking the Euroset payment status can be done in one of the following ways:

1. Check with the person to whom the transfer was sent(for example, requesting a phone balance, checking your account with Internet providers, etc.).
2. Find out in the company showroom. You will need to come there with a check and ask the operator whether the transfer has arrived, telling him the check number and the date of the transaction.
3. Check the payment on Euroset.ru. To do this, you need to go to the company’s website, go to the tab “Services” - “Accepting payments” - “Check payment”. After this, a dialog box will appear asking you to enter transaction data on the receipt issued by the operator when performing the action. The entire check will take only a minute; you just need to indicate the check number and the date of transfer.

If enough time has passed and the payment has not been completed, you should contact Euroset for an explanation.

If there is no receipt

If the check is lost for some reason, then checking the status of the Euroset payment is as follows: you need to come to the Euroset salon and try to restore the check, indicating the date of the transfer. You can also find out whether the money has been transferred by checking whether the transfer has reached the recipient. For example, you can find out whether funds have been transferred for housing and communal services by finding out the amount of debt on the State Services website.