VTB is correcting its board. VTB has completed the formation of a team of retail business managers Geography of office locations

In the process of managing any organization, a huge role belongs to the organizational structure, since it is with its help that management approaches and methods are structured and formalized, groups of performers are determined, control systems and intra-organizational relationships are developed, that is, all necessary actions are carried out aimed at achieving the goals. Thus, it is obvious that the life of the organization depends on the correct choice of organizational structure, on its successful functioning and ability to update itself in connection with rapidly changing external conditions.

The organizational structure of VTB 24 Bank (CJSC) was designed based on the strategic goals and mission of the bank, aimed at meeting the needs of all categories of clients. The bank has a linear-functional organizational structure.

The linear-functional structure combines the advantages of linear and functional structures. Vertical connections are system-forming, which are divided into:

• 1. Basic (linear) - by means of which management exercises direct control of subordinates. The line manager determines the main tasks at a specific point in time and specific performers. Linear connections are directed from top to bottom and are regulated with the help of orders, decrees, orders.
• 2. Additional (functional) - are advisory in nature. Through these connections, organizational units can give instructions to lower-level employees on issues of their competence.

The organizational structure of CJSC VTB 24 is presented in Fig. 1.1.

The management of VTB 24 (CJSC) is carried out by the board, which is headed by the president - chairman of the board. In addition to him, the board includes 8 managers - members of the board. At the moment, members of the board are Mikhail Zadornov (president-chairman), Vyacheslav Vorobyov, Mikhail Kozhokin, Anatoly Pechatnikov, Alexander Melenkin, Alexander Sokolov, Valery Chulkov, Ekaterina Petelina, Sergey Rusanov.

In addition, the management team includes 11 top managers heading various divisions of the bank.

The board and its chairman are executive bodies that are accountable to the general meeting of shareholders and the bank's supervisory board.

The Bank's Board of Directors, consisting of five people, exercises general management of the bank's activities, whose functions include planning, including the choice of strategy goals. The Board of Directors of the Bank determines the priority areas of the bank’s activities, approves annual plans for expenses and income, reviews the results of the bank’s activities, and also approves the bank’s internal documents, etc.

Fig 1.1

The Credit Committee is the main body ensuring the implementation of the Bank's policies and the provision of loans.

The economic planning department plans the Bank's financial performance indicators, organizes cash circulation in the Bank and monitors compliance by bank clients with the Procedure for working with cash, etc.

The foreign exchange department carries out settlements related to export-import transactions of clients, carries out transactions for the purchase and sale of foreign currencies for rubles, and accounts for funds in foreign currency for mandatory sale on the foreign exchange market.

The chief accountant manages the accounting and operational department and the department within banking operations. The chief accountant is responsible for the formation of accounting policies, accounting, timely and reliable presentation of financial statements, and organizes internal banking control.

The accounting and operational department functions as a unit that provides settlement services to clients.

The cash operations department provides cash services to clients and accepts cash from legal entities and individuals during operational and post-operational times, timely and fully providing cash to additional offices of Kaika, based on the needs of clients.

The Automation Department provides support for software used in the bank, development of new and improvement of used software, and provision of methodological assistance to Bank divisions on the use of installed software.

The legal department provides legal support for the work of the bank and protects its interests.

The secretary - personnel inspector - provides information, documentary and organizational and technical services to the Bank's activities, and conducts personnel work.

The Security Service ensures: economic security of the Bank, protection of information technology, protection of the Bank using physical security forces and technical means, regime and internal bank security, maintains and develops relations with law enforcement agencies, etc.

The credit department pursues a unified credit policy; forms a high-quality and highly profitable loan portfolio; develops recommendations for improving the bank’s strategy in the field of resource allocation, organizes lending by the Bank in rubles and foreign currencies to legal entities and individuals.

Retail lending department - organizes lending to individuals in accordance with the requirements of the Regulations on consumer lending to individuals, develops and introduces new credit products, pursues a unified credit policy, forms a high-quality and highly profitable loan portfolio,

Commercial lending department - pursues a unified credit policy; organizes and carries out lending by the Bank in rubles and foreign currencies to legal entities, individual entrepreneurs, credit organizations and non-banking institutions.

Corporate Business and Retail Department - ensures that the Bank fulfills its planned financial indicators; manages all structural divisions of the Bank in terms of organizing customer service, organizes marketing activities in the Bank; organizes and controls the work of additional offices of the Bank,

Additional offices of the Bank are internal structural divisions of the Bank. In its activities it is guided by the “Regulations on the Additional Office”.

Retail Business Department - carries out planning of the activities of additional offices of the Bank; develops and implements uniform standards when servicing clients, monitors their compliance, organizes and conducts advertising events to promote the Bank's services, and regularly monitors the quality of services sold.

The HR inspector formalizes the hiring, transfer and dismissal of employees in accordance with labor legislation, regulations, instructions and orders of the Chairman of the Board of the Bank; maintains established personnel documentation: accepts, fills out, stores and issues work books; maintains timesheets of working hours; exercises control over the timely provision of regular vacations, keeps records of Bank employees, draws up and stores their personal files in the prescribed manner.

Administratively - the economic department - provides economic services to clients and proper condition in accordance with the rules and regulations of industrial sanitation and fire protection of the Bank's buildings and premises in which the bank's divisions are located, organizes repair work, and is responsible for safety precautions.

Transport Department - provides transportation for Bank employees, carries out career functions, carries out routine repairs and maintenance of vehicles.

Each structural division of the bank carries out its activities on the basis of the relevant internal bank regulations containing the main functions assigned to the departments, services and internal divisions of the Bank and the Board of Directors of the Bank. Bank employees carry out their activities in accordance with their job description.

The Board of Directors of VTB Bank is the collegial executive body of the institution. In his work he is guided by the Regulations. The company's activities are headed by its chairman-president. He is considered the sole executive body. The management of VTB Bank is responsible to the General Meeting of Shareholders and the Supervisory Board.

Kostin Andrey Leonidovich (1956, Moscow) - has held the main position since 2002. He is also a member of the supervisory board and the strategy and corporate governance committee.

He owns 0.00183% of the shares and 0.00036% of the authorized capital of the public joint stock company VTB.

In 1979 he graduated from Moscow State University. Candidate of Economic Sciences, Head of the Higher School of Management of St. Petersburg State University. Works in many other organizations and serves on the boards of trustees of foundations. He was repeatedly awarded orders, commendations and certificates of honor for achievements in the banking industry, public work, and the development of international banking activities in the Russian Federation.

A.L. Kostin has two first deputies.

The decision on the number of members and the personal composition of the body is made by the Supervisory Board, which also decides on the number of participants and selects them.

The Chairman is the President. His deputies are considered members of the Management Board, the main composition:

• A. S. Puchkov.
• Yu. A. Soloviev.
• Bortnikov D. A. – since November 2011
• Dergunova O.K. - since 2016, as well as in the period from 2007 to 2012.
• Lukyanenko V.V. – was elected for a long time before he began replacing the chairman in August 2016. He owns 0.00046% of the bank's ordinary shares and 0.00009% of the authorized capital.
• Moos Herbert - in position since 2009. Respectively 0.01042 and 0.00207%.
• Pechatnikov Anatoly Yurievich - since 2017. Owns 0.000011 common shares and 0.000002% of the authorized capital.

There are 998 VTB founders in total.

General Director of VTB - A. L. Kostin. He heads the management of VTB.

LLC IC "VTB Insurance" has been providing insurance services in the Russian Federation since 2000. The general director of the company since 2011 is Galperin Gennady Aronovich. Since 2012, he has not left the TOP 1000 Russian managers compiled by the Association of Managers; in 2014 he was in sixth place in the Insurance group. He has education and extensive experience in this field.

In 2006, VTB Registrar JSC was headed by Konstantin Sergeevich Petrov, who had just completed his second education at the REA named after. G.V. Plekhanov. He also studied at the Moscow State Academy of Light Industry. Both specialties are related to economic and financial management.

• The Corporate Network Department is headed by R. Yu. Eremenko
• Interaction with users from market industries - D. N. Snesar. In the same department, D. N. Kovrizhnykh heads the Energy Directorate.
• B. Sh. Abdulkhakovich is the director of the Department of Subsidiaries, part of the Department of Strategy and Corporate Development.
• In the Department of Public Relations and Marketing, V.V. Maksimenkov is the head of the Public Relations Department, and V.V. Khotkin is responsible for relations with shareholders.
• In the Department of Strategy and Corporate Development, A. I. Maslennikov deals with development issues.
• K. B. Duvalin - heads the service in the Legal Department, which ensures the legal regulation of collective relationships.

The daily work of VTB Registrar and VTB Insurance is regulated by their General Directors and Board of Directors.

Act in accordance with the Charter of the organization. The composition includes all the above-mentioned directors.

The president of VTB24 found a place in the merged bank.

The VTB Group has decided on the fate of the current president of VTB24, Mikhail Zadornov, in the merged bank. According to Kommersant, he will become another first deputy chairman of the board of VTB and will oversee finance, operations and personnel. He will completely step away from retail management; the current deputy chairman of the board of VTB24, Anatoly Pechatnikov, will become the global curator of this area in the merged bank. Other top managers of VTB24 will not join the board of the merged bank.

Several sources close to VTB told Kommersant about the management reform at VTB. According to them, on Tuesday the employees were informed about the upcoming changes by an official letter. “The new structure was approved in connection with the merger of VTB and VTB24, which is now headed by Mikhail Zadornov, on January 1, 2018,” one of Kommersant’s interlocutors clarified. According to the new scheme, VTB Chairman of the Board Andrei Kostin will have three first deputies: the current ones, Yuri Solovyov and Vasily Titov, and Mikhail Zadornov, who will be responsible for finance, accounting, operations, and personnel.

Deputy Chairman of the Board of VTB Herbert Moos, who currently oversees the financial block of VTB, in the same position will deal with strategic issues and investor relations (IR), he will report directly to the head of VTB Andrey Kostin. Risks will also remain an independent area, under the supervision of VTB Deputy Chairman of the Board Mikhail Sukhov. Victoria Vanurina, who left the VTB board at the end of May and was responsible for operational activities, according to Kommersant’s interlocutors, is moving to VTB Capital. In addition to Mikhail Zadornov, Anatoly Pechatnikov will join the board of the merged bank from among the top managers of VTB24. He will become the global curator of VTB's retail business as deputy chairman of the board. Vladimir Verkhoshinsky, the current head of retail at VTB Bank, will remain on the board and will work in Mr. Pechatnikov’s team.

The VTB press service on Tuesday confirmed the corresponding changes in the management structure in connection with the merger of banks.

Determining the role of Mr. Zadornov in the merged bank was the most difficult issue, Kommersant’s interlocutors indicate. “As for Mikhail Mikhailovich (Zadornov - Kommersant), we have not yet completed this work,” VTB President Andrei Kostin admitted on June 1. “I am conducting intensive negotiations with him about his functionality, we still have differences in positions.” Since the decision was made in 2016 to merge VTB24 into VTB (this issue has been discussed since 2014), there have been discussions about the place and powers of Mikhail Zadornov in the merged bank. In 2016, according to Kommersant’s interlocutors, an option was even discussed in which Mr. Zadornov could share management of the bank with Andrei Kostin. “There was an idea for Mikhail Zadornov to take up the operational management of the bank in the position of chairman of the board of VTB, and Andrei Kostin, as president, to concentrate on strategic issues,” says one of Kommersant’s interlocutors. “However, such a design was not supported in the government.” Last December, Mr. Zadornov joined the board of the parent bank VTB, and it seemed obvious that there he would continue to be the global curator of retail. However, at the end of May he unexpectedly resigned from the VTB board. At the same time, it was announced that the VTB Supervisory Board approved the candidacy of Anatoly Pechatnikov for election to the position of deputy chairman of the board, and he would oversee the retail business of the VTB Group. According to Kommersant’s interlocutors, the continuation of Mr. Zadornov’s career in the VTB group was in question at that moment; there was a risk that he could leave the group after the reorganization. A few days later, Mr. Kostin announced that he was discussing a new area of ​​responsibility with him.

Experts agree that the decision to appoint Mikhail Zadornov as supervisor of operational, financial and personnel issues in the merged bank is the right choice. “Mikhail Zadornov is a very strong manager who knows how to identify pain points and smooth them out,” says Morgan Hunt partner Maria Yankovskaya. “VTB is facing a profound transformation of its entire business and the final consolidation of assets,” agrees Mr. Hunt owner Aramis Karimov. “Under these conditions, tasks in the field of finance and operational support for such a large-scale business are clearly key.”

01.02.2018

VTB has completed the formation of a team of retail business leaders, a chairman of the board has been appointed at BCS Bank, a head of the information policy directorate and head of the digital marketing center at Alfa-Bank, and a director of the analytical department at Loko-Invest.

VTB announced a new organizational structure for the Retail business line and the appointment of heads of the divisions included in it. The changes are related to the merger of VTB 24, which was completed on January 1. Thus, Andrey Osipov, who has been responsible for the mortgage business of VTB 24 since 2012, headed the retail products block with the rank of senior vice president of the bank. In turn, Evgeny Dyachkin became director of the VTB mortgage lending department. Previously, he was the manager of the VTB 24 office in Kaliningrad.

Pavel Kudryavtsev, appointed senior vice president, will be responsible for products for wealthy individuals and work with VTB clients from the “privilege” segment. Since 2014, he has headed the department for working with VIP clients of VTB 24. Another senior vice president, Dmitry Breitenbicher, will oversee servicing premium clients. Since 2016, he has headed the private banking department at VTB, and was previously vice president and head of the private banking department at the Bank of Moscow.

VTB’s digital business will be developed by Senior Vice President Ivan Pyatkov. In recent years, with the rank of vice president, he headed the department of retail products, e-business and customer relationship management (CRM) at the bank. Andrey Kutovoy, previously the head of the CRM department at VTB Bank, has been appointed head of the retail CRM and promotion department. Alexey Kirichek became vice president and headed the acquiring department. He headed the same division at VTB 24.

Senior Vice President Miguel Markaryants headed the VTB retail network department. Previously, he oversaw the online retail sales division at the bank. Alexandra Tymbay, who has been working in VTB Group since 2007, has been appointed head of the retail business development and coordination department. The automotive business department was headed by Senior Vice President Alexey Tokarev, and the customer service department was headed by Senior Vice President Natalya Smirnova. Before that, they headed the relevant departments at VTB 24.

Dmitry Peshnev-Podolsky was approved as Chairman of the Board of BCS Bank. Its main task will be to transform the credit organization from a key element of the settlement infrastructure of the BCS financial group into one of the leaders in the banking market. Peshnev-Podolsky worked at Alfa-Bank and FC Uralsib, in 2008-2012 he was the first deputy president and chairman of the board of the FG BKS, and since 2013 he has been the first vice president and head of the private banking unit of Gazprombank.

The Directorate for Information Policy and Public Relations of Alfa-Bank was headed by Daria Kozyreva. Since 2013, she worked as vice president, director of public relations and customer service of Promsvyazbank, and in 2006-2013 she was director of PR and marketing of the Promsvyazcapital group. Director of Information Policy and Public Relations of Alfa-Bank Leonid Ignat will leave his post by the end of the quarter, but will remain an advisor to the chief managing director.

Albert Usmanov has been appointed head of Alfa-Bank’s digital marketing center and will be responsible for the development of relevant communication channels, the organization’s press service told Sostav.ru. In 2016-2017, Usmanov worked as director of digital marketing at Sberbank, before that he was director of B2B marketing for the social network VKontakte, and even earlier he was responsible for marketing in social networks at the RIA Novosti agency and served as director of marketing at Moscow Business School. .

Kirill Tremasov has been appointed director of the analytical department of the Loko-Invest company, part of the Loko-Bank group. In 2003-2011, he worked at the Bank of Moscow, where he was involved in asset management and analytics, including heading the analytical department since 2006. In 2011-2014, Tremasov headed the analytical division of Nomos Bank, and then until 2017 he was director of the macroeconomic forecasting department at the Ministry of Economic Development of the Russian Federation.