Binbank how long does it take to review an application? How to contact the B&B bank support service. Mobile application Binbank

Potential clients can find out the decision on a loan from B&N Bank within 3 business days after submitting an application form. This is the maximum permissible period after which the bank is obliged to make some decision. If the bank does not have any problems or technical failures, you need to understand that waiting more than 3 days will not lead to anything good. Most likely, the lender made a negative decision, but did not notify the borrower about it.

How long does it take for B&N Bank to respond to a loan?

Binbank makes a decision on the application within a period of several hours to 3 working days. Typically, the processing time for an application rarely exceeds 1-2 days. If the loan has a high limit or a large package of documents, then it may take up to the maximum and even more. This is especially true for mortgage programs, for which the bank needs 3-5 days to announce a verdict.

If a lot of time has passed since you submitted your application, and you still have not received a response, you can find out the decision on your loan application from B&N Bank yourself. The client must use one of the methods to check the review status described below:

1. Contact the bank representative directly. This may be the same office where the client took out the loan, or another branch. On site, the borrower should contact any B&N Bank employee with a request to check the status of the application.
2. Call the call center at 8800-200-50-75 and wait to connect with an employee, or press the number “3” in the voice menu. During the telephone conversation, the client will need to introduce himself and ask to be informed about the status of consideration of the loan application form.

If you don’t know how to find out B&N Bank’s decision on a loan, use one of the methods listed above, or send an email through the feedback form on the website. In the letter, explain the reason for the application and ask to indicate the status of consideration of the loan application.

How can I find out the decision on a loan?

After making a decision using the online questionnaire, the bank communicates the verdict in one way - by sending an SMS message.
B&N Bank has 2 ways to notify borrowers about the final decision on an application:

• Via SMS message
• During a telephone conversation

The bank uses the first method more often in cases where it makes a negative decision on a loan application. The bank sends an SMS notification of the verdict to borrowers who have received a refusal.

The second option is more often used when the bank makes a positive decision. An office employee calls the client and tells the good news, invites him to the office to sign a loan agreement and receive funds.

What should a borrower who has been denied a loan do?

You can receive a negative decision on a loan for various reasons. This could be a high credit load, in which the client simply cannot cope with repaying another loan, or a damaged credit history, non-compliance with the basic conditions for issuing loans, etc.

A fairly common reason for refusal is the unofficial employment of a client who cannot confirm his salary with a 2NDFL certificate, and employment with a scanned copy of the work book certified by the employer.

The only correct decision in this case will be to contact a third-party bank, which issues loans using one passport, without certificates and other supporting documents.

If Binbank refused to issue borrowed funds, do not despair. Surely, there are other loyal lenders in your city who are ready to provide financial assistance. For example, reduced loan rates are offered by Sovcombank, which also has a credit history correction program. The latter option will be a godsend for borrowers with a low credit rating who need money and cannot get it anywhere.

Without certificates or guarantors, Home Credit Bank issues loans, which only needs the client’s passport to make a decision. Similar conditions apply at Tinkoff Bank, which provides loans to borrowers over 18 years of age.

Application for a loan at Sovcombank

Cash loan from Tinkoff Bank

Application for a loan at Rosbank

Application for a cash loan at RenCredit

Does the bank really call the borrower or does it forget about him?

Many borrowers write in their reviews that the bank considers applications much longer than the specified 3-day period. Sometimes the review of the application takes up to 1-2 weeks and the credit institution considers this to be quite normal, since it does not fight it in any way. In any case, Binbank always notifies its borrowers of the decision made, albeit with a significant delay.

BINBANK operates various lending programs, which gives potential borrowers the opportunity to obtain loans on the most attractive terms. Quick consideration and approval of applications is one of the bank’s advantages. The processing time for loans at BINBANK depends on the type of loan.

Terms of consideration and approval of loans at BINBANK

After a potential client submits an application for a loan, a certain time passes, during which BINBANK examines the submitted documents. At the same time, credit experts assess the client’s solvency and determine the amount and conditions (interest rate and terms) of the loan. This time is called the loan approval period. BINBANK makes a decision on issuing a loan in the shortest possible time, which is usually important for clients.

At BINBANK, the loan review period is:

• 3 calendar days for the Credit Sensation, Refinancing of loans opened in other banks programs.
• 5 calendar days for Mortgage programs and for Secured loans.

A loan application can be submitted directly to a bank branch, online or requested by telephone.

Regardless of the submission method, the approval period does not change. The decision is made within the specified time frame. In the future, the borrower will have 30 calendar days to receive a loan (for mortgage lending, this period has been extended to 3 months).

Conclusion

The minimum processing time for loans at BINBANK allows clients to quickly receive the desired amounts. To approve a loan, you must provide a complete package of documents (the list of documents for each loan is different). Only after this the loan application is reviewed by credit experts.

Good afternoon!!! In 2008, I entered into a credit agreement UNIVERSAL CARD WITH A LIMIT OF 2500 thousand rubles with MoskomPrivatBank in the city of Adler, for 6 years I regularly paid interest, I even closed it completely twice, which resulted in an increase in the limit to 32,000 thousand rubles!!! In November 2014, my card was blocked, when I called the support service they told me that the card was blocked for an indefinite period, you would be notified of the decision to unblock via SMS, I couldn’t use it, I could only top up my account, without saying that they had already are not MoskomPrivatBank, and introduced themselves as employees of PrivatBank, as it turned out later, the bank was bought out by BINBANK Credit Cards CJSC back in May 2014!!! As a borrower, I, as a borrower, was not notified in writing by PrivatBank and BinBank about the change of credit organization and I personally did not sign an agreement with them, as stated in Article 382-385 of the Civil Code of the Russian Federation ("The new Lender is obliged to notify you of the transfer of the right to claim on the loan or the occurrence of succession . An additional agreement or written notice of the transfer of the right of claim must be signed by me personally. Only then the new creditor is legal") Also, Article 387 of the Civil Code of the Russian Federation - “Transfer of the Creditor's Rights....", Article 389 "Form of assignment of the right... .!!! I would have paid further, but when I contacted the bank for clarification, the bank did not provide me with any documents or an agreement, they simply shrugged me off and said that you must pay! Now letters have begun to arrive threatening to file lawsuits!!! I am attaching photo below..... Help me figure out this issue and what to do next? Please note that the letters contain different dates for concluding the contract, then from 10/24/2008, in the last one it is generally 11/08/2008. Please send it to me by registered mail, all documents on the assignment of rights, an agreement or a copy of the agreement, the right to succession, otherwise I will be forced to go to court myself, an application has already been written to ROSPOTREBNADZOR!!!

Quote: Denis

Good afternoon!!! In 2008, I entered into a credit agreement UNIVERSAL CARD WITH A LIMIT OF 2500 thousand rubles with MoskomPrivatBank in the city of Adler, for 6 years I regularly paid interest, I even closed it completely twice, which resulted in an increase in the limit to 32,000 thousand rubles!!! In November 2014, my card was blocked, when I called the support service they told me that the card was blocked for an indefinite period, you would be notified of the decision to unblock via SMS, I couldn’t use it, I could only top up my account, without saying that they had already are not MoskomPrivatBank, and introduced themselves as employees of PrivatBank, as it turned out later, the bank was bought out by BINBANK Credit Cards CJSC back in May 2014!!! As a borrower, I, as a borrower, was not notified in writing by PrivatBank and BinBank about the change of credit institution and I personally did not sign an agreement with them, as stated in Article 382-385 of the Civil Code of the Russian Federation ("The new Lender is obliged to notify you of the transfer of the right to claim on the loan or the occurrence of legal succession . An additional agreement or written notice of the transfer of the right of claim must be signed by me personally. Only then the new creditor is legal") Also, Article 387 of the Civil Code of the Russian Federation - “Transfer of the Creditor's Rights....", Article 389 "Form of assignment of the right... .!!! I would have paid further, but when I contacted the bank for clarification, the bank did not provide me with any documents or agreement, they simply threw up their hands and said that you are obliged to pay! Now letters have begun to arrive threatening to file lawsuits!!! Please note that in the letters there are different dates for the conclusion of the agreement, then from 10.24.2008, in the last one it is generally 08.11.2008 I ask you to send me by registered mail all the documents on the assignment of rights, the agreement or a copy of the agreement, the right to succession, otherwise I will be forced go to court yourself, a statement has already been written to ROSPOTREBNADZOR!!!

Today Binbank is one of the most reliable financial organizations in Russia. The bank's management constantly strives to develop a wide range of high-tech products and services. To provide advice to its clients, the bank has a special 24-hour service department.

Binbank support service functionality

By contacting the bank's contact center, you can always get up-to-date information:

• About the balance of your deposit, its interest rate and expiration date;
• Find out the balance and payment history on the income card;
• Specify the amount of debt and the loan repayment date;
• Order a card and apply for a loan without visiting a branch;
• Connect additional service packages;
• Open an account and make a money transfer;
• Open an insurance policy;
• Get help using online banking;
• Specify the address and opening hours of branches, as well as the location of ATMs.

How to call Binbank

There are several ways to contact bank support staff:

1. Free hotline number 8-800-200-50-75 for calls from mobile and landline phones.
2. International number 8-495-755-50-75 for calls from landlines or from abroad.
3. An online call from the B&N Bank website if there is an Internet connection and a properly working headset on the client’s device.

When calling the toll-free support number, the client will be asked to listen to a voice menu containing all the popular questions and current information about the bank’s services and products. To switch to a dialogue with the operator, you need to listen to the entire menu of the autoinformer or press the corresponding button on the keyboard of your mobile device. All calls are serviced in queue mode, and the waiting time does not exceed several minutes.

How to contact B&N Bank support on social networks

How to contact B&N Bank support service online

In addition to calling online from the website, you can use the convenient feedback form on the bank’s official page:

1. Open the support section on the Binbank website.
2. Select an option to fill out a special form.
3. Please indicate the reason for your request and the topic of the question.
4. Leave your personal information in the appropriate fields - full name and date of birth.
5. Write your contacts - email address and telephone number.
6. Indicate the city of residence and service.
7. In the field for the question text, describe the problem in as much detail as possible, and also indicate how you would like to receive an answer - by SMS, phone or email.
8. Read the rules for providing confidential data to bank employees and agree to these terms.
9. Submit your application for consideration.

All applications received for processing will be published on the B&N Bank website. After submitting your application, you will be provided with an application number, which you can use to track its status online. If it is necessary to clarify some details, a bank employee may contact you in advance.

Questions not related to banking services and customer service may be deleted by site moderators. A response to a request sent through the feedback form on the website usually arrives within 24 hours after it is sent. In some cases, bank specialists may need more time to resolve the problem.

Confidential information on customer cards and accounts cannot be provided by email. Accordingly, a bank employee can contact you at the mobile phone number specified in the application or call you to the nearest bank branch. You can choose the date, time and office to visit.

Binbank is a large commercial bank that began its activities in 1993 in Moscow. In 2017, it took 12th place among all banks in Russia.

i.binbank.ru/login is a link to the official website for logging into Internet banking. To log in, you need to enter the login received during registration or the phone number that is linked to the bank and the password received during registration.

For security purposes, login must be confirmed with a code sent by the bank via SMS to the linked phone number. Next you will be taken to your personal account.

It is very simple and convenient, all possible operations are available in it: from checking the balance, paying for various services and quickly transferring funds to a B&N Bank client or a third-party bank. If you can’t log in because you don’t have a username and password, then you need to register.

Registration in your personal account Binbank

Connecting the Internet bank Binbank online 2.0

On the login page you will see a red rectangle with the inscription “Connect B&N Bank online 2.0”, it says there that the procedure takes no more than 5 minutes. To do this you need to complete 4 steps.

1. Enter the mobile phone number to which SMS notifications from B&N Bank are sent.
2. Select your card number or account number. Please note that you only need to enter the last 4 digits of the card or account and the last window.
3. Create a password that is no shorter than 8 characters, do not use ordinal combinations such as 123, etc. In the second window, re-enter the password you created and click next.
4. If you entered everything correctly, you will receive an SMS with a confirmation code. Next, you need to come up with your username and password, which will subsequently be used to access your personal online banking account.

Recovering the password from the Binbank account

On the login page for Binbank online 2.0, you need to select “Forgot your login or password.” Next you will be taken to a page similar to the registration (Connection) of Binbank online. You need to follow the same steps, enter your phone number, the last 4 digits of your card or account, then create a username and password, etc. In general, the same steps as described earlier, as well as how to register. After the restoration is complete, log in with new data, a new login and password.

Restoring access to your personal account

Mobile application Binbank

B&N Bank has developed a mobile application for its users; it is included in the top 10 best Russian banking applications.

It provides a full list of bank services, payment of receipts, money transfers, all possible payments and much more. It is very simple and convenient; you can log in to it in the same way as Internet Banking using your login and password, and confirm your login with a one-time password sent to you via SMS.

In the future, each login will be much easier; it can be configured for a 4-digit password or a fingerprint. The application can be installed on all phones running Android or iOS; they are officially free and included in the list of bank client services. The application can be downloaded and installed using the links below by selecting the desired OS.