New fuel cards Gazpromneft. Learn to spend bonus points. How to get and activate
When you purchase Gazprom fuel cards, your personal account will enable you to track transactions and settlements. Here you will determine the limits for each means of payment, as well as check the refueling time, the amount of fuel and lubricants, even the number of the gas station. Let's figure it out together in the features of the personal account interface.
Personal account on the official Gazprom website, entrance for legal entities
To log in to your personal account, enter your data in the form on the site: you will need to specify your email and login. Then select the contract you need: its number is shown in the upper right corner. You will see the following data:
- status (whether the contract is active);
- consumption for the current month;
- available funds;
- the number of valid fuel cards;
- the amount and date of the last payment.
In the personal account of Gazpromneft fuel cards, you can not only familiarize yourself with basic information, but also view recent transactions. To do this, select the appropriate function, and you will see data on the last 10 operations:
- date and time;
- card number and gas station;
- total cost;
- detailing.
You can also view the latest payments by selecting the appropriate function.
How to manage fuel cards
Cardholders are given the opportunity to set limits for fuel consumption, block and unblock. To view the list of available means of payment, go to the section "Fuel cards": you will also see the date of last use and status. If you want to block, check the box next to the corresponding card icon and select the option.
Since the option for legal entities implies non-cash payments not only when purchasing fuel and lubricants, the holder can set limits for various parameters. Follow the order of actions:
You can write your comment next to each card.
To add a limiter, select the appropriate item, then determine the item (for example, "Fuel"). You will need to indicate whether the limit will be set in rubles or liters. Optionally, you can vary the validity period: for 1 transaction, for a day, 7 days, a month, a quarter or a year. You can also set restrictions on certain days of the week: you will not give the driver the opportunity to refuel using the card on weekends or holidays. It remains to save the changes for them to take effect.
The cardholder will also set the validity time of the limits by selecting them in the section of the form that opens.
Already created limiters can be seen in the corresponding section.
How to top up your fuel card account in your Gazprom personal account
For corporate sales of fuel cards from Gazpromneft, your personal account also gives you the opportunity to top up your balance. Follow the sequence of actions:
The document will be sent to you by mail, and you will pay in a convenient way.
How to order a report
If you wish, you will receive a report on the cards by e-mail. You will need to click on the appropriate item at the top of the screen and select the appropriate option:
- about the current limits;
- by status for the period;
- on maintenance by types of products and services;
- statement;
- transactional report (operational view is also available).
Then indicate the status of the payment method:
- "Everything";
- Blocked.
It remains to choose the card number, determine the format of the document and indicate the e-mail to which it will be delivered.
The main advantage of fuel cards from Gazpromneft is ease of use. You no longer have to collect receipts and check them against the driver's reports: all transactions are visible in the office.
Features of a personal account for individuals
For individuals, the company has developed a separate program "We are on the way". Within its framework, you are invited to purchase a bonus card for 199 rubles, activate via SMS and start receiving bonus points. They are charged depending on the status of the means of payment.
In order for the information on the card to get into the database, and the system formed your personal account, you need to make the first purchase or ask the operator at the gas station for an info-check. There you will see the code and phone number. Send the specified combination of letters and numbers using this data, and the payment instrument will be activated. Within 5 days, the information will be entered into the general database, and you can enter your personal account:
Using this method, you will no longer wonder how to find out bonuses on the Gazprom fuel card.
In your personal account, you will see all the information on the purchase history:
- the date of the transaction;
- the name of the fuel and its quantity;
- accrued bonuses.
The status of the card is also displayed here:
- "Silver" (if the total amount of funds spent in the filling station network does not exceed RUB 5,999.99);
- "Gold" (6,000-11,999 rubles);
- "Platinum" (12,000 rubles and more).
What if you cannot log into your personal account? It will be possible to clarify the number of bonuses in other ways:
- use the mobile application;
- call the support service;
- ask the gas station operator for a receipt.
By looking at the information in your personal account, you will see all the transactions made recently using the card.
FAQ
Having taken part in the program "We are on the way", you can ask how to enter the personal account of the fuel card "Gazpromneft". Usually it is enough to enter a username and password, but sometimes difficulties arise. To find out, see the answers to frequently asked questions:
- I bought a card, why can't I enter my personal account? If you have just purchased a card, please wait 5 days, after which the data will be entered into the system. After that, the cabinet will become available.
- Why was it not possible to activate it via SMS after purchasing the card? This happens when you make a mistake in your code. Type it again, paying attention to the upper and lower case letters. If the result is not achieved, leave a request in the feedback or call the support service. In some cases, an answer comes to your SMS, where it is indicated that the phone number is already linked to other cards. This happens when you managed to register 2 payment instruments issued under the loyalty program for it before. To solve the problem, link to a different number. Please note: until the card is activated, the data on it is not transferred to the base, and the formation of a personal account does not take place.
If the problem persists, please contact the contact center.
You can judge the convenience of the Gazprom fuel card and personal account from the video:
Conclusion
Fuel cards for legal entities and a loyalty program for individuals will save on gasoline without compromising the quality of fuels and lubricants. Clients will follow the transactions using their personal account: if private drivers see the accrual of bonuses, then business owners will set limits for fuel types and place restrictions on the use of additional services. The convenience of cashless payments is accompanied by a discount on fuel, which will slightly reduce costs.
Do you want to save money when buying fuel or just stopping by a cafe on the road? Gazpromneft has created a special program of bonuses and discounts, thanks to which even a cup of coffee with a croissant at a gas station will bring you a point. And having typed a certain number of points, they can be exchanged for free gasoline or, again, pleasant purchases. Bonuses determine the status of the card "We are on the way!", Which is issued to the participants of the program. The Gazpromneft bonus card can be Platinum, Silver or Gold. It's simple: spend more, get more. The card status is updated monthly. We will talk about this in more detail later.
What you can get points for:
- purchase of promotional goods;
- payment for services at gas stations "Gazpromneft".
How to accumulate points
Understanding how the program works is easy. You buy something at a gas station - you get bonuses. The more you buy, the more bonuses you get. Status of your card "We're on the way!" is determined by the amount of purchases in the previous month and is kept until the next month. What does status give? It depends on how many bonuses you will be credited for a liter of purchased gasoline.
More about statuses:
- If last month you bought fuel or, for example, pies at a Gazpromneft gas station for up to 895,000 rubles, then your bonus card automatically becomes Silver and with every purchase this month you will receive a 2% discount.
- How to get a Gazpromneft Gold Card and what will it give you? If the amount spent by you during the month was in the range from 895,000 to 1,998,000 rubles, then the card is considered Gold and the discount on all Rosneft goods will be 2.5%.
- The most prestigious is the Platinum card status. It will be so if within a month you buy goods for more than 1,998,000 rubles. In this case, the next month you will be able to buy fuel with a 3% discount.
If you have just purchased the card, then it is Silver. Bonuses are provided for every purchase, but there are exceptions. So, here is a small list of goods for which you do not receive points on your card:
- alcoholic drinks;
- low alcohol drinks;
- any beer;
- tobacco products.
By purchasing the rest of the products at Gazpromneft-Belnefteprodukt filling stations, you contribute to the status of a loyalty program participant card.
There are also some nice bonuses. For example, on your birthday, you will receive a reward in the form of a 1% discount throughout the day. At the same time, bonuses will be provided to you for purchases as before.
Use the bonus calculator.
Checking the amount of accumulated bonuses
It is quite easy to find out about the status of the bonus account. You can check bonuses in several ways:
- At any Gazpromneft gas station you will receive a check on which the balance of points on the card will be written.
- How to find out how many bonuses are on the Gazpromneft card? There is another method. Go to your Personal Account - there bonuses are constantly updated, so there is always the latest data there. To find yourself in your Personal Account, follow the link.
- If you do not have access to the Internet, and you don’t want to go to the nearest gas station, you can contact the company's support service for information. Explain the situation and state your card number, a call-center employee will help you find out the bonuses.
Learning to spend bonus points
When points are accumulated in large quantities, they can be used to pay off like currency. You can buy additional fuel for the accumulated bonuses at absolutely all Gazpromneft-Belnefteprodukt filling stations.
In addition to the fuel itself, bonuses can be exchanged for:
- purchase of any parts in the Gazpromneft chain of stores;
- automatic car wash services;
- get-togethers in a cafe - there are pleasant prices, so you can buy a lot even for the minimum amount of accumulated points.
Loyalty program "We are on the way!" is constantly being improved. New features are being added, discounts are increasing.
The main advantages of the loyalty program from Gazpromneft
It is truly profitable to be a client of Gazpromneft. The company provides huge discounts. Among the advantages of cooperation with the corporation:
- you can spend the collected points at any gas station of the company;
- bonuses can be used not only for fuel, but also for other services at Gazpromneft filling stations;
- loyalty program members get back 5% of all expenses for gasoline and other services;
- bonus points will appear on your account the next day after you pay for a particular service;
- you can view the accumulated bonuses and manage them using your Personal Account, which is created automatically as soon as you conclude an agreement with Gazpromneft;
- each participant of the discount program can take part in charitable programs;
- the company's hotline is always ready to take your call, Gazpromneft employees will answer any question regarding the program rules.
If you can't enter your Personal Account
When asked how to activate the bonus card "We're on the way!" Let's answer here. The fact is that the personal account of the bonus card is created automatically. Entering your personal data into the database takes at least 5 working days. If you have just entered into an agreement with the company, but have not yet made a single purchase that brings bonuses, it also makes no sense to enter your Personal Account, since in fact it is not activated. Activation will take place after the first card transaction.
What to do if you lose your savings card
First of all, it is worth blocking it in case the card is stolen deliberately. To do this, call the Gazpromneft support service and state your full name and date of birth or card number. There is no need to worry - it is possible to transfer points from a lost card to another. By the way, this also applies to cases of damage to the card.
How to get points back from a lost or damaged card
If a person has lost the card or it turned out to be damaged, then you can transfer the received points to another card, but for this you need to buy it again. After you have purchased the card, make any bonus purchase and activate it via SMS. After that, go to the company's website and leave a request for the transfer of bonuses. There you will be provided with a special form, after filling out which your bonuses will be restored. With the same question, you can contact the Gazpromneft Consulting Service.
If you want to transfer the balance of the Gazpromneft card to another card, but everything is in order with the previous one and it is in working order, contact the operator at the gas station to complete the operation, because this can be done through the terminal.
When do bonuses expire?
Many people ask the question - what will happen if you do not use the card for a long time?
The program is beneficial for everyone. Even if you are in Ukraine, for example, you can use the card and accumulate bonuses. So it is quite rare that there are cases when "We are on the way!" is inactive.
JSC Gazprom Neft is the largest oil and gas company in Russia, which sells its own products through a network of filling stations - more than 1,700 filling stations throughout the country. For corporate clients, the company offers a non-cash payment for fuel through fuel cards. This will ensure not only the convenience and safety of payments, but also provide an opportunity to save money through a system of discounts. For the convenience of customers, a corporate personal account of Gazpromneft is available on the official website, which allows you to monitor and manage fuel costs online.
Personal account features
The corporate personal account of Gazpromneft is a simple and functional service that provides all the advantages of remote service. In a personal account at any time and from all devices with access to the Internet, you can get the following services:
- Viewing information on registered fuel cards (number, status, holder).
- Viewing data on active fuel card wallets - the type of service provided, the current service scheme, as well as the size, balance and type of limit.
- Fuel card management - holder change, blocking.
- Formation of the promised payment and the deferred change in the limit.
- Route planning, taking into account the location of the gas station and prices for fuels and lubricants, depending on the region.
- Formation of a report on fuel cards for the selected period.
- Obtaining data on invoices for payment of services.
- Managing a corporate account and viewing complete information about the cardholder.
Registration and login to your personal account
The entrance to the corporate personal account of Gazpromneft is available to all corporate clients of the company. The data for authorization is provided by a personal manager at the sales office upon request or upon concluding a service contract.
Registration as such through the official website of Gazpromneft is not required: the received login and password must be entered into the appropriate fields on the login page and click the "Login" button.
The loyalty program “We Along the Way” is a bonus campaign for regular customers of Gazpromneft gas stations. Program participants accumulate bonuses by presenting a loyalty card when paying for goods at the company's gas stations, and monitor the replenishment of the bonus account through the Gazpromneft personal account. When spending one bonus unit is considered equal to one ruble.
Discounts in the amount of bonus savings apply not only to fuel payments, but also to the products of cafes and restaurants of the company's gas stations. To participate in the Program, you can purchase both a regular bonus card and a bank card. Bonuses are credited to a bank card even for purchases made outside Gazpromneft gas stations.
Personal account features
The Gazpromneft personal account Internet service is used for remote access to the loyalty card bonus account. It allows you to:
- Find out the status of the card (Silver, Gold, Platinum) for the current month.
- See the amount of savings on the bonus account.
- View the shopping list with details.
- Transfer bonuses from a lost card to a new one.
- Block your loyalty card and cancel the block.
- Participate in personal promotions and receive bonus bonuses.
The following options are also available from the Gazpromneft filling station network (iOs, Android) mobile application in the personal account:
- Detailed information about each gas station.
- Map with addresses of gas stations, interactive route planning.
- Adding a specific gas station to favorites and tracking information on it.
- Online assessment of the services provided at the gas station.
Registration and login to your personal account
To enter the personal account of Gazpromneft We Are Along the Way, a member of the loyalty program from Gazpromneft enters into the authorization form:
- Your loyalty card / bank card number.
- Password.
- The code from the picture to protect the system from spam authorizations.
A customer can receive a loyalty card at any Gazpromneft gas station from an operator by paying 199 rubles and filling out a questionnaire. The data of the customer who has issued the loyalty card will be entered into the system within 5 days. If the client has a new card, before using its number as a login, it is imperative to activate it via SMS in accordance with the instructions in the attached info-check or to make a purchase through it.
The bank co-branded card “Gazprombank - Gazpromneft” MasterCard / Visa Gold can be issued to the client at the additional office of Gazprombank at the request submitted through the official website of Gazpromneft. The card must be activated by making a purchase with it at the company's gas station.
Usually, fuel cards for legal entities are created to pay for refueling a car using a non-cash payment. Most often, such services are offered by oil companies for regular customers who have developed a loyal attitude towards their work.
The use of a fuel card for regular customers (individuals) gives them certain discounts or other bonuses.
Bonus cards Gazpromneft for individuals
Especially for individuals, Gazpromneft has launched a loyalty program "We are on the way", which offers participants a three-level discount system.
By purchasing a Gazpromneft fuel card for 199 rubles as an individual and activating it by sending SMS, the client can accumulate bonus points by making purchases at Gazpromneft gas stations for a certain amount and then exchanging them for discounts.
According to the current system of discounts, 1 bonus means 1 ruble, which means that the discount on fuel in rubles will be exactly the same as the number of bonuses the client managed to accumulate.
Also, bonus cards are divided into three categories: "platinum", "silver" and "gold". They differ in that they have a different system for calculating bonuses. For a card with a silver status, a purchase for 100 rubles gives 3 bonus points (3%), a gold one - 4 points (4%), and a platinum status for the same 100 rubles will give 5 points (5%).
The status of the Gazpromneft fuel card has a "floating" character - it is recalculated monthly and depends on the amount of purchases with its presentation for the previous month:
- silver - less than 6,000 rubles;
- gold - from 6,000 to 12,000 rubles;
- platinum - at least 12,000 rubles.
A new member of the Gazpromneft loyalty program receives a silver bonus card upon registration. Every month, its status is updated due to the purchases made by the person in the previous month and the bonus points awarded for them.
This means that the client's status can be automatically upgraded upon reaching a certain cost threshold, and not only the purchase of fuel is considered, but also the purchase of other goods in the Gazpromneft filling station network.
You can get answers to any questions by calling the toll-free number of a single customer support center 8-800-700-51-51 ... You should call the same number if you lose your bonus fuel card or if you want to find out about the number of your accumulated points.
You can also find out your bonuses for Gazpromneft fuel cards in your personal account on the official website - LINK.
Fuel cards for legal entities
Gazpromneft is interested in receiving benefits from cooperation with organizations and individual entrepreneurs. Their target audience is professional carriers.
There are three special tariffs for legal entities based on the use of fuel cards:
- “Local”, which operates within the “home” region in which the carrier is registered;
- "Interregional", which operates outside the "home" region;
- "Transit" - for customers with a fuel consumption of more than 150,000 liters per month.
To conclude an agreement, it is enough to contact the regional office of the company. A preliminary application can be made online on the website (LINK), providing your details.
Using a fuel card for legal entities is not much different from using a bonus card for an individual, with the difference that the director of a company can link all of his drivers' cards to one personal account.
The refueling procedure in this case is simple. It takes place by bank transfer.
The fuel card can be limited or unlimited. The unlimited amount of fuel you need, purchased by the carrier from the supplier, is entered into the unlimited one. This volume can be drained at least all at once within a day. For limited cards, a certain daily or monthly fuel consumption limit is set.
The quality of service with fuel cards suits almost all drivers. There are complaints from customers in rare cases when the gas station staff does not always respond to the requests and comments of the drivers.
However, the so-called "human factor" does not lend itself to forecasts, and it is not always possible to completely eliminate the "overlaps". But in general, this system is well received by both motorists and professional carriers.
What you have to pay after selling it.
There is a sufficient number of Gazpromneft filling stations for Moscow - St. Petersburg.
Pre-checking the vehicle for restrictions will help avoid problems when buying a used car.
Video - a report on the new contactless bonus cards of Gazpromneft.