Borrower insurance program: what you need to know when applying for a credit card, how to turn off the insurance program and how much to pay for it. Financial protection program for loans. What is it and why is it not needed? Voluntary financial and insurance program

Application for withdrawal from the borrower insurance program. Banks often impose voluntary-compulsory insurance in addition to consumer loans, and its cost is several times higher than insurance in an insurance company, and “additional services” that justify this high cost actually cost the bank nothing and do not need the borrower. You need to carefully read all the documents on the loan (they are sure to be on the bank's website, because when issuing a loan, they are not even allowed to read properly) and find there an indication of how to cancel the insurance.

There were cases in practice when, when issuing a loan, the necessary points indicating how to return the insurance were simply absent in the borrower's documents, but these points are present on the documents posted on the bank's website. Thus, the bank hides information about the possibility of returning the insurance. Here is a quote from the "General Conditions of the Consumer Credit Agreement" from Sovcombank:

The Borrower has the right, within thirty calendar days from the date of inclusion of the Borrower in the Program of voluntary financial and insurance protection of borrowers, to submit to the Bank an application for withdrawal from the Program of voluntary financial and insurance protection of borrowers. At the same time, the Bank, at the request of the Borrower, returns to him the fee paid by him for the Program of voluntary financial and insurance protection of borrowers, which is directed to repayment of the principal debt (if the Bank's credit funds were used to pay for the Program), or is transferred to the Borrower.

After thirty days, you can also refuse, but the money will not be returned - be careful! about how the borrower to bypass personal insurance in the bank, we analyzed in the last article, I advise you to read.

PJSC Sovcombank
156000, Kostroma region, Kostroma,
Tekstilshchikov Avenue, 46

Branch "Central" PJSC "Sovcombank"
633011, Novosibirsk region, Berdsk, st. Popova, 11

The third copy of the application is submitted through the department
(bank division)
under the mark at the address: Novosibirsk region, Novosibirsk, st. Vatutina, 23

From: _____ FULL NAME. ______
630024, Novosibirsk, st. ________, building _______, apt. ___
Tel: ____________________

Statement

on withdrawal from the program of voluntary financial and insurance protection of borrowers
(under the Consumer Credit Agreement No. ________ dated January 29, 20__)

Between me, full name. in full (passport series ________ number _________ issued by the Department of the Federal Migration Service of Russia for Novosibirsk region in the Kirovsky district of Novosibirsk, date of issue ____________, subdivision code: 540-006, residence address: Russia, 630024, Novosibirsk region, Novosibirsk, st. ________, building _____ building ____, apartment ____ and PJSC "Sovcombank" (through a bank branch in Novosibirsk on Vatutina street, 23) was concluded Consumer loan agreement No. __________ dated January 29, 20__ (hereinafter referred to as the "Credit Agreement").

The mixed loan agreement in the offer - acceptance procedure was concluded by agreement of the parties with the condition of joining the Program of voluntary financial and insurance protection of borrowers.

According to the information contained in the account statement RUR / ____________ / ______________ from 29/01/2016 to 10/02/2016, the fee for inclusion in the insurance protection program for borrowers was 43,200 rubles 00 kopecks. The amount of the specified fee is significant for me.

According to the General Terms and Conditions of the Consumer Credit Agreement - Section 1 "Introductory Provisions" in the concept "Fee for the Voluntary Financial and Insurance Protection Program of Borrowers" it is determined that “The Borrower has the right, within thirty calendar days from the date of inclusion of the Borrower into the Program of voluntary financial and insurance protection of borrowers, to submit to the Bank an application for withdrawal from the Program of voluntary financial and insurance protection of borrowers. At the same time, the Bank, at the request of the Borrower, returns to him the fee paid by him for the Program of voluntary financial and insurance protection of borrowers, which is directed to repayment of the principal debt (if the Bank's credit funds were used to pay for the Program), or is transferred to the Borrower (if the Program was used to pay own funds Borrower).

I, full name fully I declare my withdrawal from the program of voluntary financial and insurance protection of borrowers under the Loan Agreement.

An application for withdrawal from the Program of voluntary financial and insurance protection of borrowers by me is submitted (sent) within the terms stipulated by the General Terms and Conditions of the consumer loan agreement to return to me the fee, at my request, for participation in the Program of voluntary financial and insurance protection of borrowers.

I beg, cash debited by PJSC Sovcombank from the account RUR / _____________ / _________________ to transfer (set off) (set off) on account of the payment for participation in the Program of voluntary financial and insurance protection of borrowers in the amount of 43,200 rubles 00 kopecks towards repayment of the principal debt under the Loan Agreement.

I ask you to fulfill my request-desire (demand) to transfer (offset) fees for participation in the Voluntary Financial and Insurance Protection Program for borrowers within a period not exceeding ten calendar days from the date of receipt of this application.

FULL NAME. fully /____________/
02/10/20__ years

The application for withdrawal from the insurance protection program for borrowers was prepared and submitted for publication by Leonid Khugashvili, representative of the ZPP Legal Center, Krasnoyarsk, st. Extreme, 14, office 17

SOLUTION

In the name of the Russian Federation

Magistrate of the judicial district of the Soviet judicial district

with the secretary

with the participation of the plaintiff's representative -

Considered in open court in the mountains.

the case on the claim against PJSC ICB "Sovcombank" on the protection of consumer rights,

u st and about in and l:

I went to court with a claim against PJSC ICB Sovcombank to recover the cost of the service of connecting to the insurance program for the protection of borrowers. The claims are justified by the fact that a loan agreement was concluded between her and the defendant in the amount of 200,000 rubles. for a period of 24 months. Into account full cost the loan, along with interest, also includes a fee for inclusion in the insurance protection program for borrowers in the amount of 42,000 rubles, which the plaintiff paid in a lump sum on the day of the conclusion of the contract, while 32.1% of this amount is compensation for the insurance premium paid directly to the insurance company ... Thus, the commission as the Bank's remuneration for the specified range of services for inclusion in the insurance protection program for borrowers is 28,518 rubles. (42,000 - (42,000 x 32.1%).

Taking advantage of her right, enshrined in the article of the Law of the Russian Federation "On Protection of Consumer Rights", she sent a claim to the bank about the refusal of the contract for the provision of services for inclusion in the insurance protection program of borrowers and payment of the cost of the service minus the actually incurred expenses of the Bank, believing that by reimbursing the contractor for the actually incurred their expenses until the moment of refusal to fulfill the contract, the money paid is subject to refund.

Considering that her rights as a consumer were violated, she asked to recover from the defendant the cost of connecting to the insurance program for the protection of borrowers in the amount of RUB 26,141.50, according to the calculation presented, compensation for moral damage in the amount of RUB 2,000, a fine for refusal to satisfy claims consumer.

At the hearing, the plaintiff's representative supported the claim in full on the grounds set out in the claim.

The representative of the defendant did not appear at the hearing, presenting a written request to consider the case in his absence and written objections to the claim, in accordance with which, he asked to dismiss claims in full, referring to the fact that PJSC Sovcombank has two types of lending - with insurance (voluntary group life insurance against accidents and illnesses) and without it. Thus, insurance is not a prerequisite the provision of a loan and imposed service, but is provided only with the consent of the borrower. Claimant as a consumer, before imprisonment loan agreement, had full information about the service offered to him and voluntarily, in accordance with his will, assumed all the rights and obligations specified in the loan agreement, where he indicated in his own hand to connect him to the borrower's insurance program. In addition, in the terms of bank lending to individuals, there is an indication that the borrower, within thirty days after being included in the program, has the right to submit an application to the bank to withdraw from the program. voluntary insurance, and the right to a refund of the amount of the insurance premium. The borrower did not use this right, which also indicates his consent to the insurance condition.

The court, having heard the representative of the plaintiff, having examined the materials of the case, comes to the following.

At the hearing, it was established that between PJSC ICB "Sovcombank" and concluded a loan agreement on the provision of a loan in the amount of 200,000 rubles. for 24 months.

This agreement was concluded by sending the borrower to the bank an offer application and accepting it by the bank.

In addition, on the day of the conclusion of the loan agreement, she signed an application for inclusion in the program of voluntary life insurance and against accidents and illnesses, from which it follows that she understands and agrees that by signing this application, she will be an insured person under a voluntary group life insurance against accidents and illnesses, and in case of surviving until the event - involuntary loss of work, concluded between LLC PJSC ICB "Sovcombank" and CJSC "Aliko". The application is personally signed

The same statement also states that detailed information about the Program of voluntary financial and insurance protection of borrowers is contained in the terms of the Consumer Loan Agreement, in accordance with which, he realizes that he has the right to independently conclude an insurance agreement against similar risks with any other insurance company; she understands that voluntary insurance is her personal desire and right, and not an obligation; she understands and agrees that participation in the voluntary insurance program does not affect interest rate on the loan and for the bank to make a positive decision in granting a loan, which is confirmed by the Application-Offer with insurance.

From the account statement, it follows that the Bank at a time debited an amount of 42,000 rubles from the borrower's account as a fee for inclusion in the program of voluntary financial and insurance protection of borrowers.

These circumstances confirm that during lending, the insurance service was not imposed on the borrower, the latter had the opportunity to conclude a loan agreement with the bank without the specified condition; when concluding the agreement, the borrower was fully informed about the procedure and conditions for concluding a loan and insurance agreement.

In addition, the court established that she applied to PJSC ICB Sovcombank with a claim, in which she asked to return the payment she paid for connecting to the insurance program, minus the actual costs incurred by the Bank. The claim was received by the Bank 1, in voluntarily not satisfied.

In accordance with Art. Of the Law of the Russian Federation "On Protection of Consumer Rights", the consumer has the right to refuse to fulfill the contract on the performance of work (provision of services) at any time, provided that the contractor is paid for the actually incurred costs associated with the fulfillment of obligations under this agreement.

A similar right is provided by paragraph 1 of Art. , according to which the customer has the right to refuse to execute the contract repayable rendering services, subject to payment of the actual costs incurred by the contractor.

As follows from the content of the above legal provisions, they are applied in cases where such a refusal by the consumer (customer) is not associated with a violation by the performer of obligations under the contract, and impose on the consumer (customer) the obligation to pay the costs incurred by the performer in connection with the performance of obligations under the contract.

The terms of lending to PJSC ICB Sovcombank to individuals for consumer needs it is stipulated that the inclusion of the borrower in the program of insurance protection of borrowers takes place on the date of signing by the borrower of the application-offer. The borrower has the right, within thirty calendar days from the date of inclusion of the borrower in the insurance protection program for borrowers, to submit to the bank an application for withdrawal from the insurance protection program. At the same time, the bank returns to the borrower the paid fee for inclusion in the borrowers' insurance program.

The borrower also has the right to submit to the bank an application for withdrawal from the borrowers insurance protection program after thirty calendar days from the date of the borrower's inclusion in the borrowers insurance protection program. If the borrower submits an application for the withdrawal of the borrower from the insurance protection program for borrowers after thirty calendar days from the date of the borrower's inclusion in the insurance protection program for borrowers, the service for including the borrower in the insurance protection program for borrowers is deemed to have been rendered, and the paid fee for inclusion in the insurance protection program for borrowers is not refundable ...

The bank does not have any other grounds for returning these funds after the expiration of the period specified in the lending conditions, since the bank fully and properly provided the service that is the subject of the agreement concluded between the parties, while the bank provided intermediary services, ensuring the participation of the plaintiff in the program insurance, however, the bank did not provide independent services for life and health insurance of the plaintiff and his participation in the insurance program.

The article of the Law of the Russian Federation "On Protection of Consumer Rights" does not provide for the consumer's right to demand the return of funds paid by him under a contract for the provision of services for compensation.

At the same time, clause 2 of part 3 of article also provides that in case of early refusal of the insured (beneficiary) from the insurance contract, paid to the insurer insurance premium is not subject to return, unless otherwise provided by the contract.

Thus, the policyholder has the right to early terminate the insurance contract. Moreover, according to general rule he is not entitled to demand the return of the insurance premium paid under the contract. Part of the insurance premium must be returned to the policyholder only if the relevant provisions are contained in the insurance contract.

Since the terms of the insurance contract do not provide the policyholder with an early cancellation of the insurance contract the right to claim the insurance premium paid to the insurer, the borrower remains insured until the expiration of the insurance period.

The plaintiff's reference only to Art. The law of the Russian Federation "On Protection of Consumer Rights" stating that the consumer has the right to refuse to fulfill the contract for the performance of work (provision of services) at any time, provided that the contractor pays the actual costs incurred by him related to the fulfillment of obligations under this contract, the court considers unreasonable.

Along with the article of the Law of the Russian Federation "On Protection of Consumer Rights", the conditions for early termination of the contract are regulated by a special law - the article to be applied when resolving this dispute.

Since the conditions for the return of the insurance premium are not provided for either by the loan agreement or by the application for inclusion in the Program of voluntary financial and insurance protection of borrowers, the service has already been performed, the court concludes that there are grounds for satisfying claims against PJSC ICB Sovcombank to collect funds (fees for connecting to the insurance protection program) are not available.

Considering that the claims for compensation for moral damage and a fine are derived from the main claim, there is no legal basis for satisfying these claims either.

Based on the aforesaid and guided by Article. - , world judge

DECIDED:

To refuse the claim against PJSC ICB Sovcombank on the protection of consumer rights.

The decision can be appealed by the parties on appeal to the district court g. Through the magistrate of the judicial district of the Soviet judicial region g. Within a month.

The persons participating in the case and their representatives have the right to apply to the court with an application for drawing up a reasoned court decision within three days from the date of the announcement of the operative part of the court decision.

If the persons participating in the case, their representatives were not present at the court session, they have the right to apply to the court with an application for drawing up a reasoned court decision within fifteen days from the date of the announcement of the operative part of the court decision.

Justice of the Peace: Signature

The final decision was made by the court

Justice of the Peace: signature.

Copy is right. World judge:

Financial protection of a loan is a term that has recently appeared in banking practice. At its core, financial protection is a common voluntary insurance program for the borrower, which, however, many clients learn about when the question arises of refusing such a service in the process of fulfilling their loan obligations. It can be assumed that this is what the calculation was made for.

As practice shows, the vast majority of borrowers negatively perceive the very prospect of incurring additional loan costs associated with insurance. Therefore, at the mere mention of the term "insurance" by the bank manager, the borrower should refuse to take on unnecessary financial liabilities. The bank does not have the right to impose insurance, clients draw up insurance contracts very rarely, and it is necessary to promote the service somehow - hence the emergence of financial protection programs. The term does not sound as repulsive as insurance, but until the borrower realizes what he has “signed up for”, it will take time for the bank to receive quite good additional income.

What's the catch with financial protection

To understand - how and by what means the bank can cash in on the inattention of the client-borrower, you need to know at least standard financial protection clauses:

1. The amount of payment for the service, that is, for the provision of financial protection, is calculated immediately for the entire period (term) of the contract and taking into account all of its key conditions- loan amount and interest. As a result financial protection cost- this is a specific amount that the borrower must pay in a lump sum and immediately on the day the loan is received. It is clear that paying for all insurance at once is very profitable for the bank, and regardless of whether the borrower can somehow save on early repayment credit.
2. Payment of financial protection- it's not just the need to deposit the entire amount at once. It is clear that the borrower simply cannot have it on hand or on the account. And here a very important circumstance arises - the service fee will be deducted from the loan amount due to you. For example, if a loan is issued for 300 thousand rubles, in fact, the borrower will be able to get about 50-70 thousand less, and in some cases (it all depends on the conditions of insurance) they can deduct and large amount... But interest will be charged, and the loan will be repaid on the basis of 300 thousand rubles. The disadvantage for the borrower of such conditions is obvious.
3. It is no secret that corporate banking rules literally force credit managers to impose financial protection on clients. Since it is prohibited to directly impose a service on banks, the borrower may simply not be explained anything about the nature and conditions of financial protection. The standard approach for insurance is also practiced - either a loan and insurance are issued, or nothing, and the client is denied a loan. They can argue for the need for financial protection and more stringent lending conditions in the absence of it. In this case, you need to analyze everything, but borrowers often do not have time for this. Good luck for the borrower - if he is legally and financially savvy, and the loan manager is inexperienced. But in this situation, again, they may simply refuse to provide a loan.
4. You can refuse protection, like regular insurance, which is what financial protection is. But, firstly, minus the approach tax, that is, all the same to the detriment of itself, and secondly, within the time strictly allotted for this. Usually the period does not exceed 14-30 days, sometimes it is less or more, for the possibility of returning 100% of the payment made under the insurance. If you missed the deadline, the insurance contract can be terminated, but the money is no longer returned, or only in a multiple of the smaller amount.

Features of the financial protection of Sberbank

The conditions for financial protection of Sberbank do not differ much from the standard ones, but it is worth specifying some points. According to the terms of insurance against illness and accidents in force since March 2016 (source - the official website of Sberbank):

1. Price financial protection is calculated according to the formula: sum insured × tariff for connecting to the program (1.99% per annum) × (insurance period in months / 12). In the conditions of the Sberbank Insurance company, a different tariff is indicated - 2.99%, however, financial protection covers not only life and health, but also involuntary loss of work. As a rule, together with consumer loans offer to conclude just such an insurance contract.
2. Insurance term is not equal to the term of the loan agreement. It takes effect from the date the insurance application is signed and the entire insurance fee is paid. If the loan is repaid ahead of schedule, the insurance contract will still continue to operate until the end of the term specified in its terms or until the day of early termination.
3. Insurance fee deposited (calculated) immediately. It is assumed that it can be repaid both at your own expense and at the expense of credit funds on the day of signing the contract or within the timeframe and procedure established by its terms. There is no explanation on this in the insurance conditions themselves, so if you are faced with the fact that the funds have already been deducted from the loan amount, there is already a reason to dispute such actions.
4. Early termination insurance possible upon written application and only upon personal contact with the bank. It is impossible to submit a document by mail or other communication channels, it will not be considered. True, in the conditions of Sberbank Insurance there is no such requirement, and the methods of filing (submitting) an application are not considered at all.
5. Refund funds paid for the service is possible only in case of cancellation of insurance within a 14-day period, calculated from the date of submission of the insurance application. Provided that the insurance contract is not concluded - 100% refund of the amount, if the contract is concluded - 100% minus income tax(Personal income tax, 13%).

The bank and the Sberbank Insurance company are discussing the possibility of changing the basic conditions and their specification when preparing an insurance contract concluded with a certain person... Therefore, the terms of the contract may differ from the basic ones. The tariff for connecting to the Program may also change, which means the total amount of the service fee. Much also depends on what kind of insured events will be covered by the insurance.

Today, coverage of health, life and involuntary loss of work of the borrower is considered standard for insurance of Sberbank borrowers. All this requires an extremely careful reading of the documents when applying for insurance and signing the contract.

How to get back funds paid for insurance under the financial protection program

The specific procedure for the return of funds for insurance is regulated by the internal rules of the bank. The only thing that mandatory for all banks according to the instructions of the Central Bank- fulfillment of the requirement to establish at least a 5-day period for the return of 100% of the payment made under the insurance contract. This rule applies to all banks that provide financial protection for loans, and usually the standard term is longer - 14 days.

The action plan for returning insurance should be as follows:

1. Review the current insurance terms and conditions and the terms of your contract. The task is to understand the procedure for submitting an application and the deadlines set for this.
2. If you did not write (did not sign) an application for insurance, did not conclude an agreement, prepare and send a claim to the bank. The amount must be returned in full if it was deducted from the loan amount.
3. To speed up the process and increase its efficiency, it is advisable to submit an application for refusal of insurance in person, be sure to take a copy of it with a mark (date, signature, seal) of the bank on acceptance.

Refunds are usually made to the client's deposit account, unless he specified other conditions in the application. If a refund is received, you will have to go to court with a corresponding claim.

In the event of an insured event, funds to close the debt are transferred within 10 days.

• The payment for the insurance program is 0.89% of the amount owed.
• To refuse insurance at the time of obtaining a loan or credit card, you must put a tick on the last page in a special check-box with a text implying a refusal of insurance.

Insured persons- individuals between the ages of 18 and 75 who have entered into a loan agreement with JSC Tinkoff Bank»And who have confirmed their consent to be included in the insurance program on the terms provided for this category of individuals.

Participation in the Insurance Program is voluntary for borrowers of loans., is carried out only at their own request and is not a prerequisite for concluding a loan agreement with Tinkoff Bank JSC. Borrowers are free to choose insurance organizations and can be insured at will in any insurance organization. The borrower's non-participation in the Insurance Program is not a basis for changing the terms of lending or for refusing to issue a loan or refusing to conclude
loan agreement.

If the borrower canceled his disagreement with the connection to the Insurance Program in the Application Form for a credit card, he can be included in the Insurance Program by contacting the Bank by phone 8 800 555-10-10, via the Internet Bank or Mobile Bank... The insurance coverage begins on the day following the end of the Settlement Period, in which the borrower of the loan has agreed to join the Insurance Program. Settlement period- the period from the date of the generated Invoice-Statement to the date of generation of the next Invoice-Statement.

What is an insurance protection program?

Tinkoff Bank is trying to protect itself by reducing the risk of delays and complete ignorance of obligatory payments by customers. Banks have different reinsurance methods.

1. They conclude an agreement on the security of property.
2. Sign an agreement if the client has a guarantor.
3. Tinkoff Bank chooses an alternative option - the execution of an insurance protection agreement.

The service is optional and is connected on a voluntary basis. Activate it when making an online application for a credit card. The name is displayed in the column insurance product, put a tick in front of it.

Some credit cards from Tinkoff offer automatic free connection of the "insurance program", so there is no activation clause in the application.

The program, like loans, is issued to an individual who has reached the age of 18 (but not older than 70) and who has agreed to the terms of the loan. The program is signed by clients and representatives of the joint-stock company.

The borrower insurance program is connected to Tinkoff by default.

Debt insurance at Tinkoff is a program that provides financial protection for just such a case. Upon the occurrence of risks, the insurer - Tinkoff Insurance- will cover the client's debt on a loan or credit card to Tinkoff Bank.

Loan debt insurance - what are the risks

The set of specific risks included in the loan or credit card insurance is limited general conditions insurance.

• death as a result of illness or accident - the insurance pays 100% of the debt;
• getting a disability of 1 or 2 groups due to an accident - similarly, it is translated total amount the remaining debt of Tinkoff Insurance to the client's account;
• loss of work as a result of the liquidation of the employer, layoffs, relocation of the company, reinstatement of the previous employee in the workplace, etc. (does not apply to cases when the borrower resigned of his own free will or was dismissed due to violations, ie "under the article").

As part of the program of insurance protection of borrowers of Tinkoff Bank against job loss, the company offers its clients a payment in the amount of 1/30 to 115% of average monthly earnings the insured person. The amount of income must be confirmed with a 2-NDFL certificate. The money is transferred to the current account of the borrower, and you can use it at your own discretion. Payments are made within 91 days.

When they may refuse to pay insurance

Insurance payment loan Tinkoff not performed if:

1. the payer at the time of the accident was in intoxicated of any type;
2. the insured suffered from a mental illness or died as a result of an illness diagnosed still before the conclusion of the insurance contract;
3. the insured has committed suicide life by suicide;
4. accident occurred during air travel (it has its own insurance), military training, military service, professional sports or being in places of imprisonment.

The same rules apply to other types of policies, including mortgage insurance at Tinkoff.

How to deactivate the Insurance Coverage service

Algorithm for disabling the Tinkoff Online Insurance (TOC) program (if possible, then returning the insurance).

The bank transfers the amounts to the client's account within 10 days from the date of cancellation of the program. It is important that the product is deactivated within the first 30 days from the date of registration.

Documents for obtaining compensation

Procedure for obtaining cash payment depends on what kind of insured event occurred.

Denied Tinkoff? Card 100 days without interest from Alfa-Bank -

In case of death

So, in the event of the death of the insured person, the heirs should apply for compensation.

They will need documents:

• a copy of the death certificate;
• a copy of the pathological epicrisis;
• copies of documents on the occurrence of an accident or illness as a result of death;
• confirming the powers of the assignee.

In case of disability

In case of disability, in order to receive payments from Tinkoff under the insurance protection program, you need:

• certificate on the establishment of disability from a medical institution;
• a copy of documents from the Ministry of Internal Affairs, recording the occurrence of the accident;
• an extract from the medical card if the insured became disabled as a result of illness;
• a statement of an industrial accident, etc.

When you lose your job

In case of loss of work, you need:

• work book and contract with the employer;
• order of dismissal, reduction of staff, liquidation of the enterprise, etc .;
• 2-NDFL certificate to establish the amount of payments.

The procedure for obtaining insurance compensation

The general procedure for paying compensation for insurance on a credit card or loan at Tinkoff is as follows:

1. the applicant himself or the assignee collects the above documents;
2. sends copies of them to electronic channel or originals mailed to an insurance company;
3. prepares an application for receiving a payment, indicating the details of the account where the money needs to be transferred;
4. awaiting receipt of the amount.

The standard period for consideration of all applications and payment of payments is 10 days.

Download official documents of Tinkoff Insurance:

Payment for the insurance program at Tinkoff

Naturally, it is necessary to pay a certain amount monthly for connecting insurance, and this is usually the reason that people are looking for how to abandon the Tinkoff insurance protection program.

The amount of insurance is not fixed, it depends on the amount of debt. The bank charges a fee once a month together with the write-off of interest on the loan.

The fee for the Tinkoff insurance program is 0.89% of the amount owed. For example, if your debt is 10 thousand rubles, then 89 rubles will be written off in favor of the insurer. Accordingly, the less debt, the less insurance.

The service is activated "by default" at the time of signing the contract. In order to immediately abandon it and not have any difficulties in the future, you must put a tick on the last page in a special check-box with a text implying a waiver of insurance.

If this is not done, the bank will charge the fee for the insurance protection program and transfer the money to the insurance company on the date of the next payment.

Important: While the grace period of 55 days lasts, the insurance fee is not debited, but the protection itself continues to apply. And if at this time an insured event occurs, then the insurer company will be obliged to fulfill its obligations.

Is it possible to return insurance premiums

In addition, you can cancel the insurance and return the money paid if you do so during the so-called "cooling period" - within 14 days after activating the service. However, given that the bank charges the fee once a month and only after the end grace period, it usually turns out that there is no refund.

It's another matter if you voluntarily connected insurance shortly before the funds were debited.

In this case, you will need within 14 days after activation:

• fill out an application to refuse the service;
• send it to the Tinkoff Insurance office with a claim to reimburse the costs;
• expect the receipt of funds.

The bank in its rules indicates a 10-day period for considering the application and transferring money to the client's account.

The sum insured is established at the rate of 100% of the loan debt amount indicated in the Account statement as of the start date of the Insurance Period of the Insured Person.

The Insurance Indemnity is made within the limits of the Sum Insured, determined in relation to each Insured, in the amount of the Insured Person's debt on the loan as of the date of the insured event or on the date of recognition of the event as insured.

What is the Tinkoff insurance protection program and what does it give to the borrower? This is of interest to all potential credit card owners. Indeed, on the one hand, for additional service you have to pay, and this leads to an increase in the cost of using the loan. On the other hand, in some cases, insurance coverage is indispensable. It is worth figuring out whether this service is needed or not.

What is an insurance protection program?

Every bank different ways tries to reduce the risks of default on loans. Someone takes a pledge or concludes a surety agreement, but Tinkoff Bank went the other way. He offers his borrowers to draw up an insurance protection agreement. This service is provided on a voluntary basis, that is, the client independently decides whether to use it or not.

A potential borrower makes a choice when filling out an online form for a credit card. In the appropriate field, you must put a mark on the refusal of insurance coverage, if there is no mark, the client will automatically become a participant in this program.

Insurance provided individuals between the ages of 18 and 75 who have entered into a loan agreement with Tinkoff Bank. The insurance policy is signed by the insurer joint stock company Tinkoff Insurance.

Why do you need insurance?

The insurance is provided to the client in order to reduce his risk of non-payment of the credit card limit. Under the terms of the contract, the insurance coverage covers diseases leading to the first or second group of disability, as well as the death of the borrower.

Under such conditions Insurance Company instead of the client, he pays the bank his loan debt. To receive you need to insurance compensation, the borrower or his relatives must inform the bank about insured event within 30 calendar days after its occurrence, as well as provide supporting documents.

If the documentation is completed correctly, the insurance company will reimburse 100% of the loan debt.

One side, valid policy insurance protection is beneficial to the client. Indeed, in case of unforeseen circumstances, it will not be his relatives or friends who will pay for the loan, but the insurance company. But on the other hand, these are additional costs.

Service cost

Additional services in banking system are rarely free, and customer life insurance is no exception.

Fact! At Tinkoff Bank the fee for insurance coverage is 0.89% of the balance of the debt on a monthly basis.

The amount is automatically debited from the client's account every month. This operation causes a lot of complaints among clients, as it seems to them that they are losing money.

Also, borrowers do not like that insurance is paid at the expense of credit limit... It turns out that this payment further increases the borrower's debt and increases the amount of accrued interest. Therefore, in order to avoid an increase in debt, it is recommended to replenish the card with the required amount in advance.

How to cancel insurance, and what is needed for this

You can find out whether the borrower is being deducted from the borrower for participating in the insurance protection program by calling the bank's hotline or by looking at the statement. The last document contains detailed information about the payments of the owner of the credit card and, if there is information about the insurance, then he pays it.

The Bank enables the client to disconnect from the service in two ways:

• by calling the phone hotline 8 800 555 10 10;
• using the possibilities of the Internet bank.

You can also connect the service in the same ways, however, the insurance coverage will not start immediately, but from the next billing period (after the generation of the statement-statement).

The first option involves a simple phone call, where the bank employee needs to give his contact information, passport details and card service agreement, and then tell about his desire to stop using the insurance service. On the basis of a telephone call, the client terminates participation in insurance coverage.

The second method involves the client's independent participation in solving the problem. To disable the payment, you need to go to your personal account. Next choose credit card and go to the service management (settings) section. There is a button "Debt insurance", which must be switched to "Off". After that, money will not be debited from the card.

The legislation gives the right to a client who has used the voluntary insurance service to return the money. But this can be done only within 30 days after the conclusion of the contract on the basis of a statement of refusal from the service.