How to block a Sberbank card: all the ways. How to block a Sberbank card: all methods Blocking a Sberbank card through Sberbank online
A plastic card is a convenient means of payment, which is why Russians actively use them in life. But often people lose their cards and in order to restrict access to the account, it is necessary to block it. This can be done quickly, easily and different ways. This article discusses all the options for how to block a Sberbank card when it is lost.
Many people think that losing the card will not lead to any financial consequences, since it is protected by a PIN code. But this is relevant only for transactions using an ATM, terminal, and for online actions, this method of protection is not used. All that is needed to manage the card is its number, security codes, and the date until which it can be used. All specified information is placed on a plastic card.
In addition, many outlets do not require a PIN. Also, it should not be ruled out that the code may be known to the person who stole it. It is not uncommon for people to keep a note with a PIN next to the card. Therefore, each cardholder must block it immediately after the discovery of the loss, especially since it is easy to do.
Blocking through the Contact Center
How to block a Sberbank card in case of loss if there is no access to the Internet? Numbers are indicated on each ATM and terminal. It is enough to call and voice the request to the operator.
Depending on the situation, the following phone numbers can be used:
- 8 800 555 55 50 - designed for use in Russia. You can call from any phone (landline, mobile), it's free;
- 7 495 500 55 50 - intended for cardholders outside of Russia. You can call from any phone. This option is paid.
Regardless of which number the call is made to, the algorithm of actions is the same:
- After listening to the greeting of the autoinformer, you must press the button with the number "0"
- this is necessary to connect with the operator. - Wait for the connection and inform the operator about the need to block the card.
It is necessary to provide information about yourself and about the lost card, so you should have your passport and an agreement for the lost card with you. The blocking operation will be performed during the call. 
Further, at any convenient time, you should go with your passport to the nearest branch of Sberbank in order to issue a new card. The bank allows you to order a similar or any other type from the existing line. You will have to write a statement about the loss of the card, indicating its number. If suddenly the card is found, you must contact the department to write an appropriate application for unlocking.
Blocking via phone (Mobile Bank)
Not less than in a simple way to block the card is to use Mobile Banking. It must be activated and the payment instrument linked to it. If all conditions are met, it is enough to send SMS to number 900. The command must contain the words BLOKIROVKA, BLOCKING, BLOCK. The letters must be capitalized or the command will not be executed. After any of these words, you must specify 4 last figures lost card. 
The command ends with digital codes:
- 0 - if the card is lost;
- 1 - if it was stolen;
- 2 - if the ATM did not return;
- 3 - if the situation is any other.
A command ready to be sent might look like this: BLOCK XXXX 0. After sending it, a digital code will come, which will need to confirm the command, after which the lost card will be blocked.
If you choose not a letter command, but 03, then there is no need to send a message to block. It will be enough to recruit a team *900*03*ХХХХ*0# and press the "Call" button. Where is the phone number, XXXX are the last digits of the lost card number, and 0 is the code indicating that the card is lost.
Blocking through Sberbank Online
Before you block a Sberbank card in case of loss using the service, you must connect to it. To do this, you need to call the bank and express your desire. Next, an identifier will be obtained, which should be used when entering the Personal Account. The password must be chosen by yourself. You can also get identifiers using ATMs, but such codes are one-time.
After entering the Personal Account, all available cards will become available in the main menu. To select the lost one, you need to click it, then you need to go to the "Operations" section, where you click the "Lock" button (photo instruction below).
Next, a message with a confirmation code will be sent to your phone. It must be entered in a special window (opens after clicking the "Block" button). After the received code is entered, the blocking operation will be performed instantly. This will be confirmed by the corresponding inscription opposite the card in the main menu of Sberbank Online.
How to block a Sberbank card in case of loss through your Personal Account (photo-instruction)
Personal appeal to the branch of Sberbank
Those owners of lost cards who cannot or do not want to use remote blocking methods can contact any branch of Sberbank for help. Thus, it is possible to order a new card at the same time.
At the Sberbank branch, you must inform any free operator about the loss of the card and the desire to block it. A bank employee will ask you to write a corresponding application, it will take only a few minutes. You must have your passport with you and know the number of the lost card. After writing the application, unlocking will be carried out within a few minutes. No additional steps need to be taken. The procedure is free.
How to withdraw money from a lost card account
At the branch, along with writing a blocking application, you can get the right amount in cash. 
Loss of a phone linked to Mobile Banking
Many people are afraid of unauthorized transactions with money in the account, therefore, if the phone is lost, all available cards are blocked. It is not necessary. It is enough to come to the nearest branch of Sberbank and ask to change the phone number. You will need to write an application and the number will be changed in a matter of minutes. You need to have a passport and the card itself with you to confirm your right to perform such an action.
Card reissue
To regain control of the account, you must write an application to. You can apply for it at the same time as applying for a card block. You can order a similar card or some other. The newly issued plastic card will be linked to the existing account, so immediately after receiving it, you can perform money transactions.
Not very pleasant events sometimes happen to each of us, which can spoil the mood of anyone for a long time. One of these incidents is the loss of money, and it doesn’t matter how you lost it - dropped it somewhere or stole it from you, in any case, for you it means only the loss of cash. A similar situation can happen with credit card, with only one difference - the loss of the card does not mean the loss of money. In this case, you can still fix it by blocking your card as a matter of urgency. However, urgent measures should not be shelved, because over time, attackers may try to withdraw money from it.
Page content
To block your Sberbank of Russia bank card, you can use any of the three methods below.
Card blocking by phone hotline
First what you need to do is urgently call in Russia 8 800 555 5550
All calls to this number made in Russia are completely free! In order for the operator to be sure that the owner is blocking the card, you will have to voice the keyword that you indicated when opening your Sberbank card. If you correctly name the keyword, and the operator makes sure that you are the owner of the card, your card will be instantly blocked.
Block card by SMS
Second way- to block the card, you must first have a . In this case, you can send an SMS from your mobile phone to the short number 900 with a text made up of three parameters as follows:
- the first parameter is one of the words - BLOCKING, BLOKIROVKA, BLOCK, or 03 (this means the command to block the card).
- the next parameter is the last 4 digits of your blocked card.
- and the last parameter is a code explaining the reason for blocking. Possible options: 0 - the card was lost, 1 - the card was stolen, 2 - the card was left in the ATM, 3 - another reason.
Parameters can be separated by a space “ ”, a minus sign “-”, or a sharp sign – “#”.
Poll: Are you satisfied with the quality of services provided by Sberbank in general?
YesNo
SMS message format:
Message text: LOCK AAAA B
For example, an SMS like "BLOCKING 3232 1" indicates that it is necessary to block the card, in the number of which the last 4 digits are "3232" due to the fact that it was stolen.
Block a card through Sberbank Online
Third way– through the service To do this, you need to enter a user ID and password. In case of password loss, if the Mobile Bank service is pre-activated, send an SMS to number 900 with the word PASSWORD or PAROL. You may also need to enter the last 4 digits of your lost card. Then use the option "block the card" indicating the reason.
If you use one of the above methods as soon as you discover the loss of the card, then in most cases you will save your money that you store on this card.
Cardholders sometimes face a problem: plastic is lost or stolen. Many people hesitate in such a situation, try to find a wallet or start paying for purchases in cash. However, Sberbank recommends immediately blocking the card in order to avoid unpleasant situations. What should be feared if the card has disappeared?
- Fraudsters could peep the PIN code
- The PIN code is written on a piece of paper in the wallet or on the plastic itself
- Payment on the Internet is carried out using the card number, owner's name, service end date, CVC2 / CVV2 code indicated on the card
- Some terminals accept payment without specifying a PIN code
If the card is lost, be sure to block it as soon as possible. It doesn't matter if it's credit or debit, the process is the same in both cases.
Blocking methods
Sberbank understands how important it is for a client to solve a problem in a short time. The owner of the lost card is given the choice of convenient way. Main four:
- In mobile banking
- In your personal account on the Sberbank website
- Through an operator in the branch
Hotline
Immediately after the loss is discovered, it is worth calling 8-800-555-5550. This is the official phone hotline jar. The interactive menu will immediately offer the item "Emergency lock". The operator will ask you to tell general information and a secret word.
Blocking in mobile banking
If the client has activated the "Mobile Bank" service, he can block the card using SMS. To do this, you need to send a message with the text "BLOCK **** +" to the number 900. Where the last four digits of the plastic are indicated under the asterisk. Further, instead of a plus, a number indicates the reason:
- 0 - loss
- 1 - theft
- 2 - capture by ATM
- 3 - other reasons
When a request is received by the bank, an SMS with a code is sent to the phone, which must be duplicated by a second message to number 900.
Through a personal account on the site
Through an operator in the branch
The client must personally visit any branch of Sberbank of Russia, stand in electronic queue and present your passport to the operator. The card will be blocked within five minutes.
IN last years cases of fraud are on the rise. The cardholder may receive a message that the bank has blocked the card without the owner's knowledge. Do not call the indicated numbers and perform operations. Check the status of accounts on the hotline. If everything is in order, ignore the spam.
👍 There are several ways to use the urgent blocking of the card. For example, it will be possible to block it through Sberbank Online, a hotline call or through mobile banking services, by sending an SMS to 900.
Blocking a Sberbank card at the initiative of the holder should be carried out in cases where it is necessary to ensure the safety of savings. Sberbank has provided several blocking options available to its customers. bank card it will be possible to block, even if you have lost it. We will figure out how to block a Sberbank card if you have lost it.
The presence of the plastic carrier itself already gives a huge number of variations on the use of the owner's electronic account. The problem is that even an outsider will be able to make some instant payments. This does not require a pin code or other details of your card. In case of theft, you need to urgently block your bank card.
In the event that the Sberbank card was stolen, and you are near the bank, it is better to immediately block it with the help of its employees. Go to the bank and explain the situation. Specialists will listen to you and try to solve the problem immediately.
You can also block the card in this way in situations where it was lost mobile phone with plastic attached to it. Only bank branches will be able to help you draw up an application for changing the number and blocking the card.
In addition, there are some remote ways to block the card.
Block a Sberbank card by calling a hotline
You can freeze your account by calling one of the numbers:
- 8 800 555 55 50.
- 8 495 500 55 50.
The first two numbers are free and are intended for mobile or landline phones located on the territory of the Russian Federation.
When roaming, be sure to use the last phone. The third number is calculated for customers who are located anywhere in the world. The call will be paid and charged in accordance with the rules of the operator used.
Instructions for blocking through the hotline
After dialing from the phone, an answering machine will greet you and offer you the following options. Direct contact with a specialist can be obtained immediately by pressing the number 0 on the telephone keypad. In the future, the operator will request a list of personal data in order to identify the user and provide assistance services. There is a possibility of requesting a code phrase or a word that the client chose when signing an agreement with Sberbank. The next step is to explain the problem situation. Let us know that you urgently need to block the current card.
Worker contact center let you know when you can come new card to the branch of Sberbank.
How to limit the use of a card through Sberbank Online?
Internet banking will allow introducing restrictions on the use of a Sberbank card. The service helps to improve the use and control of your account from anywhere through your smartphone. You can only block plastic in this way if you have your own Personal Area. You need to go into it and carry out the procedure for freezing savings.
Instructions for blocking through Sberbank Online:
- Let's go to the private office.
- We see a list of cards on the main page.
- Choose the one you need.
- Open "Operations" on the right.
- Select "Block".
- Specify the reason for the deactivation.
- We confirm the action via SMS.
Blocking a Sberbank card via SMS 900
There is another way to block a Sberbank card through a mobile phone. Clients with connected services from mobile banking have additional opportunity to freeze savings in emergency situations. This method will take a few minutes. It is enough to send a short SMS message to number 900 for Sberbank plastic to receive restrictions on operations. You need to send an SMS with the word "BLOCK", next to the space, indicate the last 4 digits of your number, which is located on the front side of the carrier.
For example: BLOCK 8888. Instead of the number 8888, enter your number and send it to 900.
It is possible to indicate the reasons for the lack of access to the card. You must enter a number between 0 and 3 after the four-digit number. The client thus receives the most clear instructions for solving the problem.
The reasons for limiting the payment account can be listed as follows:
- 0 - lost or missing.
- 1 - theft or theft.
- 2 - stuck in an ATM.
- 3 is another reason that requires explanation.
In cases where the card was stolen, and you do not remember its number, you can look at the agreement on its use. All necessary information about the account under such circumstances can be found in this document.