Raiffeisen entrance to your personal account. Internet bank from Raiffeisenbank R-connect. Online banking services from Raiffeisenbank

In the context of the global development of technological progress, almost all services are becoming computerized. Banks are no exception. Raiffeisenbank has created its own platform on the Internet, which allows customers to easily carry out actions with personal accounts and deposits.

The bank's website is available at the link. Among the various menu items (cards, deposits, mortgages, loans, etc.) there is a link to the Internet bank. By clicking on it, you can access the user's personal account. From the personal account, the client can monitor their accounts, as well as make regular and irregular payments.

Raiffeisenbank offers its customer insurance services. In addition to a regular loan, it is possible to get a mortgage. You can also become a member of current promotions or get a discount on service services.

How to register in your personal account Raiffeisenbank

Raiffeisenbank's client's personal account is located on the Raiffeisen Connect service. The transition to it is carried out automatically when you click the appropriate link. From the main page of the bank, you can go to your personal account by clicking on the "Internet Bank" icon. The login page will open in front of you. There you need to enter your username and password.

If you are not yet a Raiffeisen Connect user, please contact v bank branch to enter your data into the system. Online self check-in is not possible.

To register you will need:

1. Write an application for registration in the connection.
2. Select the option to receive a password.
3. Get an envelope with data to enter your personal account.

After logging in for the first time, you will need to change the initial access data. You will also need to enter the code from the SMS.

The password should be changed every six months. Primary access code is valid within 60 days from the moment you receive it.

Account access information can be obtained using an ATM. For this:

1. Insert the card into an ATM.
2. Enter PIN.
3. Go to the menu "Internet banking - R-Connect and SMS notifications".
4. Enter a phone number.
5. Expect SMS with a password to enter Internet banking. Password is valid during the day.
6. The login will be printed on the receipt.

If you lose your secret login details, use the link to restore them. You will need:

1. Enter the card number, its expiration date, as well as the CVC / CVV code, which is located on the back.
2. Check the box "I agree to the terms" and click "Get access".
3. Receive an SMS with a code to your phone number specified when issuing the card.
4. Enter the received password. The login will be filled in automatically.

You can change your password in the "Settings" section.

How to use your personal account

The interface of Raiffeisenbank's personal account is simple and clear. The user panel is displayed on the left.

In the tab "Cards" All account statements are located. Here you can view recent transactions, as well as track the spending schedule. Card details are indicated under its icon. For credit cards, the system also displays the amount and payment schedule for the loan. You can view the minimum payment up to a specific date, as well as the total repayment amount and the loan deadline. Under each card there are buttons for replenishing it and transferring funds.

Menu "Accounts" makes it possible to monitor savings, current accounts, as well as individual entrepreneur accounts from your personal account. Here you can also request an account statement, replenish it or transfer money.

tab "Goals" helps to save money for certain needs. You simply set the required amount and the deadline. The system calculates the degree of achievement of the goal, and also displays the recommended contribution amount for a specific date. You can replenish the goal from any available account. You can make changes in the Goal Settings tab.

Chapter "Contributions" displays information about your deposits. Here you can specify the date of opening and closing of the deposit, see the initial amount, as well as the current interest rate. The system displays the number of days until the deposit is closed. The main provisions are also indicated here (the possibility of prolongation / replenishment, capitalization of interest, etc.). The user can replenish the deposit or withdraw funds by clicking on the appropriate button in the personal account.

All information on loans and mortgages can be seen in the tab "Credits". It displays information about the date of opening and closing the loan, the interest rate, the total amount of debt, the actual amount of debt and the amount already repaid. Here you can also find out the contract number and track the latest transactions. From your personal account, you can also make a regular payment or fully repay the loan.

Chapter Mutual Funds makes it possible to invest in funds. For the convenience of the user, a graph of the dynamics of the value of each share is displayed here.

tab "Translate" in a personal account allows the client to perform standard banking operations without leaving home. Among them:

1. Interbank money transfer.
2. Transfers between own accounts.
3. Transfers to cards of other bank customers.
4. Refill.
5. Making a transfer according to the details of the recipient.
6. Payment of taxes, fines, fees.

You can pay for mobile communications, Internet, housing and communal services, government and transport services in the menu "Pay".

You can also perform intra-bank currency conversions in your personal account. To do this, go to the tab "Exchange".

In the tab "Templates" you can create a template for the operations you perform most frequently. Using payment templates can significantly speed up the work with invoices.

Option "Open" allows you to create a new deposit, account or goal.

Operations online

On the main page of Raiffeisen Internet Bank, you can submit online applications for the following services:

1. Issuance of credit.
2. Mortgage processing.
3. Registration of a bank card.
4. Card blocking.
5. Registration of VIP status.

To send an application, you must fill out a questionnaire form and send a request. After some time, an SMS message will be sent to your phone with further instructions.

Raiffeisenbank for business

Raiffeisenbank offers a range of services for small and medium businesses. The following services are available to clients:

1. Settlement and cash services.
2. Lending.
3. Acquiring.
4. Payroll project.
5. Business cards that give round-the-clock access to the current account.
6. conversion operations.
7. Currency control.
8. Operations with documents.

Raiffeisenbank actively works with individuals and legal entities of all levels, offering quality service on favorable terms. For close interaction, a multifunctional personal account of Raiffeisenbank was developed using the R-Connect system (the mobile application is called Raiffeisen Online). All cardholders have access to an account where they can get all the necessary information and carry out transactions online.

Personal account functionality

The functionality of Internet banking is constantly expanding and supplementing to meet the latest trends. With an account, you get access to the following services:

• Money transfers in various directions.
• Set up transaction templates for fast transactions.
• Obtaining complete information about the state of the account, the history of transfers, expenses and replenishments.
• Registration of savings accounts for various bank programs.
• Currency exchange at favorable current rates in various directions.
• Payment for communication services, housing and communal services and the Internet.

Additionally, Raiffeisenbank's personal account offers information services, such as setting up push notifications about transactions (available in the mobile version), searching for the addresses of the nearest branches and ATMs in your city. In Raiffeisen Online, you can find out news about discounts and ongoing promotions, set up notifications about accrued fines and debts, and calculate loan payments using an online calculator.

Downloading data on current loans and deposits (interest rate, balance, term, possible penalties and fines) is carried out instantly. If you have any questions, you can get advice from the technical support service.

Registration and access to the personal account of Raiffeisenbank

All cardholders of the bank have the opportunity to activate an account to access accounts, payment histories and financial instruments.

To register an account, you must go through the authorization procedure on the site by entering a login (account number) and password in a special form, which will be sent to the registered phone number. After activation, you can change the password to a more secure one.

You can also restore access online through a special link. To do this, you will also need to specify your username and phone number, which will receive an SMS notification to reset your password. In addition, Raiffeisenbank's personal account can be activated by contacting any branch and through the system's ATM.

Raiffeisenbank's Internet banking allows you to make transactions and manage your accounts remotely, without a personal visit to the branch. You will first need to register in your personal account of Raiffeisenbank.

Registration in the personal account of Raiffeisenbank

Raiffeisen Online is activated directly on the website of the Internet service.

By phone number

Registration takes place in Raiffeisen's personal account not by phone number, as with some institutions (for example, Sberbank), but by card number. The card must be received at Raiffeisenbank and a phone number must be connected to it in order to be able to confirm transactions in the Cabinet.

Through the Internet

The client needs to prepare his card, go to the Raiffeisenbank website and proceed to the registration form in the Personal Account.

The registration procedure is as follows:

1. Enter data from your card: number, date of validity, CVC code, CVV;
2. An SMS with a digital key is sent to the phone connected to the card;
3. It must be entered in the appropriate field to certify your right to use the card;
4. There is a redirect to the Raiffeisen Online page, where the login assigned to the client is already indicated in the corresponding paragraph (it is worth remembering);
5. Specify the password that is sent in the second message.

By a similar principle, you register in the Raiffeisen mobile application from your smartphone or other device.

Other ways

Today there are other options to get registered with Raiffeisenbank Internet Banking:

• ATM. Select Connections from the menu. The ATM will issue a check on which the login for entering your personal account is recorded. The password is sent to the phone activated for this card.
• Branch of Raiffeisenbank. You must visit the office with your passport. The employee will provide the client with an identifier, and the key number will come later in the message.
• Information Center. You need to call 8 800 700 91 00 and prepare your passport and the code word specified in the contract. The operator will ask you to name the word and voice some passport data to make sure that the call is made by a bank client. After that, the data necessary to enter your personal account is sent to the active phone number.

Having received identifiers, you will need to log in using them.

Changing data when entering the office

For security purposes, the password for entering your personal account issued by Raiffeisenbank is valid for only 180 days. At the end of the term or earlier, it must be changed. You can do this already at the first entrance to your personal account, when the corresponding offer is displayed.

Subsequently, you can change it by clicking next to the inscription Login - Change and in the same way for the password. In the second case, you will need to specify the current key, and then enter your personal (new) key twice. When creating a key to enter your personal account, it is recommended to choose one that is easy to remember, but hard to guess or pick up.

• The length of the word must be more than 8 characters (the more the better);
• Contain capital letters, special characters, numbers;
• Do not use ordinary words, names, abbreviations that may be contained in dictionaries;
• Do not use letters that are sequentially located on the keyboard;
• You must remember it easily so as not to carry a piece of paper with a number that can fall into the wrong hands, and quickly enter it so that outsiders do not have time to notice the details.

You can come up with a sentence and use the first letters of each word. For example: This password is easy to remember and hard to guess, it keeps my money safe. You can also choose a sentence with numbers: My Aunt Ella Was Born on August 23rd and Got Married on September 15th. You can translate your phrase into English or use the corresponding letters of the English language for Russian words. Or you can deliberately make grammatical errors so that it was impossible to analyze and pick it up automatically.

For security reasons, it is worth updating your keys to enter your personal account once a quarter.

Transactions through Raiffeisen Online

By logging into the personal account of Raiffeisenbank, the user receives quite a lot of functionality:

• Control of your accounts, checking the balance, receiving statements;
• Making transfers between them;
• Sending funds to other persons in Raiffeisen or other banks;
• Payment of loans;
• Payment of taxes, fines, services of organizations;
• Creation of templates for frequent operations;
• Registration of cards, accounts online;
• Opening deposits online, receiving interest, buying mutual funds;
• Carrying out foreign exchange transactions at a more favorable rate than in a bank;
• Special services: cost accounting, accumulative.

It is quite simple to carry out operations in the personal account of Raiffeisenbank. The menu and interface are intuitive.

To confirm transactions carried out in your personal account, the SMS confirmation method is used to the phone connected to the Raiffeisenbank card.

The following tariffs apply to transactions through Raiffeisenbank's personal account:

• Transfer from a debit card: 1.5% (minimum 30 rubles);
• With credit: 3% + 300 rubles;
• To a Raiffeisenbank client card or to your own: 0%;
• Limit: 75 thousand rubles per day, 600 thousand - per month;
• Minimum transfer amount: 50 rubles;
• Number of transfers per day: up to 10.

Conclusion

Today, registration in the personal account of Raiffeisenbank is possible using identifiers received from the bank. You can request them at a branch, by phone, at an ATM, or register yourself in the service using a card number. After registration and the first visit to the Cabinet, it is worth replacing the code with your own. In the Cabinet, it is possible to carry out any banking transactions, open accounts online and control your expenses.

The personal account of Raiffeisenbank, in the service system called R-connect, is an absolutely personal Internet space for the user in the virtual remote online banking service from Raiffeisenbank throughout the Russian Federation. Thanks to the presence of the online banking function and, in fact, thanks to the personal account of Raiffeisenbank, all users of the bank's services can find out about the amount of the cash balance in the account at any time they need. Also in the personal account is available, and other information regarding the work with the account, for example, payment on the credit limit, or the amount of money savings on the deposit account.

In order to become a user of the online banking service from the Raiffeisenbank banking system, you must create and authorize your personal Raiffeisenbank account. According to the established rules of the bank, there are two ways to create a personal account, and then log in. The first way is the registration of a personal account right in the stationary branch of the bank, when a user's plastic card is issued and an account is opened. The second way to gain access to online banking is to open a personal account through a regular ATM.

In the first case, a person just needs to contact any nearest bank branch, where, after a request to open a personal online banking account, the client will be asked to write an application to receive a unique password and login to enter.

When writing the application, be sure to indicate in which way you would like to receive the login details: to your email address, in the form of an SMS message to your mobile phone number, or to a card reader). You can also indicate that you want to receive a temporary password. In this case, after submitting an application, bank employees are required to issue an envelope that will contain a temporary password and login for using Internet banking.

The data that you receive in a sealed envelope will be valid for almost two calendar months (more precisely, sixty days). At this time, the online banking service will become available to the client, but after the specified period, if you do not issue a permanent password and do not fully authorize, Raiffeisenbank's personal account will be automatically blocked.

The second way to register a personal account in the Raiffeisenbank online banking system is to independently connect the Internet banking service through the ATM system (only Raiffeisenbank ATMs). In order to carry out this manipulation, you need to insert your personal bank plastic card into an ATM, then enter a four-digit pin code to start managing your account.

To start registering your personal account, after you have started working with the card, select the heading from the menu on the screen, which will be displayed under the name “Internet-bank-R-connect and SMS messages”. After that, the ATM system will ask the user to enter their permanent active mobile phone number.

When the client leaves a phone number, he will receive an SMS message containing a one-time digital password for entering Raiffeisenbank's personal account. This password will be valid for use - only one day (twenty-four hours). If the user does not enter his personal account within one day and does not authorize, the password will become unusable, and for further work it will be necessary to repeat the manipulation with the ATM. Speaking about the login to enter your personal account, in the second case it will be indicated on the check that the ATM will give you.

The procedure for entering the R-Connect system from Raiffeisenbank begins with the fact that a potential user must enter the bank's official website and, in the upper right corner, click on the "Login to personal account" button. Of course, to speed up the login process, you can enter the menu of your personal account directly from the saved tab, then the site will ask you to enter your login and password. In the future, the client can, by clicking on the "Remember me" checkbox, log in to the system without having to specify his login and password data each time, without a mandatory authorization procedure.

Also, in some cases, banking may require you to enter the so-called client authorization code - this is a separate measure of additional security. Everyone who logs in for the first time, by default, has only a temporary login and password. It is desirable and recommended to replace the data immediately after the first entry. The client chooses new details for authorization in the personal account on his own.

In order to replace the login details, you need to enter the settings menu (section "Settings"), and find the item, which will be called "Change login and password". The password changed by the client will be valid only for six months. This is due to the fact that the bank is concerned about the safety of its customers. Every six months, the password and login must be changed.

Raiffeisenbank personal account, online account opportunities

The possibilities of the personal account of Raiffeisenbank primarily lie in the fact that the client can manage the financial resources of his personal account completely remotely, at any time convenient for him, day or night. In order to check the cash balance or pay for the purchase made in the online store, send money to other accounts, you just need to go to your Raiffeisenbank personal account and start managing your account.

Also in the user's personal account there are advanced opportunities for informing customers, obtaining recommendations from bank employees, as well as conducting correspondence with a stationary office of the banking system, or with a technical support service for customer-users.

You can understand and learn more about the functionality and capabilities of online banking from your Raiffeisenbank personal account by studying the menu. After logging into your personal account, you will see the menu on the left side of the main screen.

Here, in the menu, the user of the personal account will find:

1. Checking accounts and managing cash accounts.
2. Debit bank cards, as well as card management.
3. Credit and credit account management.
4. Deposits and deposit payments.
5. Mutual funds and their management.
6. SMS banking and notifications.
7. Support service.

Speaking about the possibilities of online banking, it is worth talking about the functions that will become available to the client after he starts using his personal account.

The functionality of Raiffeisenbank's personal account gives its user the following features:

1. Familiarization with the current state of your personal account. As well as other accounts on the client's bank cards (including credit cards).
2. Ability to track the history of your payments and money transfers.
3. There is a function that will allow you to quickly and without queues pay utility bills, as well as top up your mobile number.
4. Money transfers.
5. Currency exchange.

If you want to learn more about connecting your Raiffeisenbank personal account, as well as the R-Connect Internet banking program, check out the video below:

Raiffeisen Bank is a universal bank offering a wide range of services for corporate and private clients both in rubles and in foreign currency. Belongs to an Austrian banking holding. The bank appeared in Russia in 1996 and is currently in the TOP-15 Russian banks in terms of assets. Actively present in the foreign exchange and interbank markets. The financial organization offers a wide range of services to the population: deposits, loans, bank cards, currency exchange, insurance. The bank loves innovation and recently provided access to the "Family Bank" service, within which you can provide access to banking products of your personal account to other bank customers. This is very convenient if the whole family uses the services of Raiffeisen Bank.

The bank is constantly improving its services based on customer feedback, and therefore the personal account of the Internet bank turned out to be very convenient. In order to enter your personal account, go to the official website of Raffeisen Bank at https://www.raiffeisen.ru and in the upper right corner, click the "Internet Banking" button. The system will redirect you to the Internet Bank login page. Next, enter your username and password received during registration and click the "Login" button.

Dear Customer! In connection with the New Year holidays, restrictions have been introduced on the timing of transactions in Raiffeisen Online. Requests for external ruble transfers made between 18:00 and 24:00 on December 29, 2018 will not be executed and will be canceled on January 9. Later orders will be executed on January 9 as usual.

If the data is entered correctly, then you will find yourself on the main page of your personal account.

The personal account has a pleasant appearance and at the same time is very functional and flexible in settings. The data is displayed in the form of widgets and you can change their places at any time or remove them from the screen and add others. This allows you to customize your personal account as informative as possible.

The personal account consists of the following tabs:

1. Cards (contains information about all your cards)
2. Accounts (displays all your accounts)
3. Goals (you can create a goal for yourself and the bank will help you set aside money for it)
4. Contributions (view your deposits, as well as the ability to open a new treasure)
5. Loans (your active loans, as well as the ability to send a loan application to the bank)
6. Mutual funds (The opportunity to invest in one of the mutual funds)

In addition to the main tabs on the left in your account, there is also an auxiliary menu on top:

1. Favorites (here you can add your frequently used banking products for quick access)
2. Transfer (making transfers to the cards of bank customers, as well as to the card of any bank or to any account using free details)
3. Pay (payment for mobile services, Internet, housing and communal services, taxes, fines, etc.)
4. Top up (top up your account in various ways online)
5. Exchange (currency exchange at the rate of the bank)
6. Open (the ability to open a deposit or loan)

An example of the appearance of the personal account of Raiffeisen Bank is presented below:

If you are already a client of the bank, but have not yet connected your Raiffeisen-Online personal account, we recommend that you do it now.

To register a personal account, you will need a Raiffeisen Bank card and a mobile phone.

Now, in order to successfully register an Internet bank, you just need to follow 3 simple steps:

1. Enter your card details (all card control details are indicated, except for the name of the owner)
2. Enter the confirmation code from SMS (the code will be sent to the phone specified in the banking service agreement)
3. Create a username and password to log in and save it

This completes the account registration process and you can enter your personal account using your username and password.

The Internet banking of a financial organization is very popular, because it is provided free of charge, there is no service fee, all financial transactions are secure, and for people who want to stay mobile, there is a functional mobile application for remotely managing their finances.

If you are unable to log into your personal account, then we advise you to check the correctness of your login and password: perhaps you made a mistake in a number or letter, or the Caps Lock key was pressed. If the next attempts to enter did not bring success, then use the password recovery function. The access recovery operation is the registration operation described above.

Depending on whether or not you have a bank card, it is possible 2 options for restoring access to your personal account:

1. For those who have a card (via the bank's website)
2. For those who do not have a card (by calling the hotline)
3. Recovery at the bank office (universal method)

Restoring access through the bank's website

To successfully recover your login and password on the official website, you will need a card and a mobile phone.

To recover your password on the login page in your personal account, click the "Remember login and password" button or follow the link https://online.raiffeisen.ru/#/login/restore. Next, you will need to enter your card details, receive an SMS with a code, which you enter in the input field and come up with a new username and password, and then save them. Login and password successfully restored.

Restoring access to the hotline

If you do not have a Raiffeisenbank card, please contact our free telephone line at 8-800-700-00-72(voice menu item 3). To restore access, you will need your passport data and the code word you specified when concluding an agreement with the bank.

Restoring access to the bank office

If you happen to be near the bank office, then you can contact the employees and write an application for login and password recovery. Before visiting a bank branch, do not forget to take your passport with you. The process of obtaining new login information will take you no more than 5 minutes.

As we wrote above, the bank has a mobile application that can completely replace your personal account. The mobile application is called "Raiffeisen Online" and is provided free of charge. Available for owners of mobile devices based on iOS and Android.

To enter the application, you must specify your card details and enter the code received in SMS from the bank.

Advice! After your first login, you can simplify the process by enabling 4-digit passcode or fingerprint login.

You can download the mobile application by going to the application store of your device and entering the phrase "Raiffeisen Online" in the description line. The search results will display one application with the same name and the bank's corporate logo.

You can also download the official Raiffeisen Online mobile application using the links below:

The Raiffeisen online mobile application has the following functionality:

1. Unified history of payments and transfers
2. Payment for services (mobile phone, housing and communal services and other services) without commission
3. Free transfers from debit cards of other banks
4. Transfers by phone number
5. Transfers to accounts of other banks (according to free details)
6. You can display the sum of all bills on the main screen
7. Credits
8. Contributions
9. Card blocking/unblocking (in case of loss or theft)
10. Online chat with the bank
11. Search for nearest branches and ATMs

If you have a question about banking services or you want to connect / disconnect one of the services, then make a call to the bank's hotline:

• 8 800 700 91 00 - free call within Russia
• 7 495 721-91-00 - for calls from abroad

The contact center of Raiffeisen Bank operates around the clock. Support staff will quickly help you solve your question or problem.

In addition, you can contact the bank in any other way convenient for you:

1. By leaving a request on the bank's website at https://www.raiffeisen.ru/about/feedback/
2. Send an email to: