Raiffeisenbank entrance client bank for legal entities. Elbrus from Raiffeisenbank: a reliable assistant for corporate clients. Key compromise is

About Raiffeisenbank's client bank

Like any serious banking institution, Raiffeisenbank invites its clients who have concluded an agreement for settlement and cash services to sign an additional agreement to it, providing for the use of the Raiffeisenbank's client bank system - Elbrus Raiffeisen.

How to connect to Elbrus Raiffeisen

After signing an additional agreement to the cash settlement agreement on the use of the bank-client, the bank employee will give you an envelope with a login and password to access the system, as well as a USB device - USB-token. It is necessary to generate an electronic signature on this device using specialized software - an analogue of the handwritten signature of the key owner. To do this, go to the Elbrus Raiffesen login page - elbrus.raiffeisen.ru and enter the login and password received at the bank, then follow the instructions for generating a digital signature. After the completion of the generation procedure, it is necessary to print the key certificate and hand it over to the bank employee to complete the procedure for activating the electronic signature. After that, you can start working in the system.

Elbrus Raiffeisen Opportunities

This service allows you to manage your account without going to the office, prepare and transfer payment orders, convert currency, and make international payments. Each payment order is automatically checked for correctness. Plus, you can create a payment order template and save yourself the hassle of re-entering the same data.

Elbrus Raiffesen allows users to customize the program interface for themselves. Especially for large organizations, the possibility of functioning of this program over a local network has been implemented, as well as the ability to connect almost all currently known databases. Constantly updated directories, connected to most of the input forms, the availability of the autocomplete function significantly speeds up the preparation of payment orders and increases the correctness of their filling.

Many of the bank's clients, when logging into the system for the first time, enter “elbrus raiffeisen ru” instead of the address to enter the bank-client of Raiffeisenbank and, naturally, do not get to the Elbrus Raiffeisen authorization page. Apparently, this is due to the fact that in the instructions for the initial login to the system, this link is underlined and the dots between the words are not very clearly visible, so inexperienced computer users make mistakes and they have to call customer support.

Safety Elbrus Raiffeisen

Raiffeisenbank's client bank is one of the most reliable Internet systems for accessing a legal entity's account. No payment order can be accepted by the bank without performing the encryption procedure and signing with an analogue of the client's handwritten signature. The system implements the possibility of the mandatory presence of two signatures in the payment order (as a rule, the head of the organization and the accountant), which excludes the possibility of unauthorized spending of funds. The unblocking of the client's electronic signature occurs only after passing the identification procedure using an identity document and verifying the signature on the certificate and a card with sample signatures on the side of the bank.

The bank-client system "Elbrus" of Raiffeisenbank is designed for remote (without personal attendance at the branch) banking operations. It was developed for legal entities, uses the Internet as a communication channel and is currently replacing the previously used iELBA service.

In addition to the most commonly used ruble payment order, Raiffeisen online allows you to apply for:

• carrying out operations with foreign currency - transfer, purchase, sale and conversion (with receipt of confirmation of the delivery conversion transaction);
• placing a deposit and obtaining a loan;
• opening of letters of credit - ruble and foreign trade;
• issuance of guarantees and distribution of funds from the transit account.

All submitted applications can be withdrawn. Also, Raiffeisen Bank provides customers via the Internet with information about the fact of transactions, current account balances and the list of transactions performed (statements).

Benefits of Application

The use of the system means, first of all, savings:

• cash - by reducing the cost of settlement and cash services;
• time - since the preparation, acceptance and processing of payment documents can be performed anywhere in the world and outside the bank's working hours.

The business processes of the organization are becoming more efficient - due to the increased likelihood of transactions being completed on the same day and access to the current state of account balances in real time.

Finally, it's just convenient:

• "Elbrus" of Raiffeisenbank allows to exchange data with systems of automation of accounting and management (integration with software "1C");
• an automatic check of the correctness of the composition of the document being drawn up is carried out;
• the number of errors when filling out forms is minimized due to the developed system of reference books;
• technical breaks are made exclusively at night.

1. Comprehensive and reliable information is provided by the "User's Guide" (349 pages), available on the official website of the bank (in PDF format). It is recommended that you familiarize yourself with the order of operations in advance.
Let's dwell on the main points.

2. Access to the service capabilities is possible after submitting an application to the bank and drawing up an agreement on the terms of use.

3. Your computer must have a permanent internet connection.

Computer software requirements:

• periodically updated anti-virus protection;
• an internet browser that supports JavaScript;
• Java machine version 1.6 update 25 and higher;
• none of the versions of the CryptoPRO program must be installed earlier - otherwise, you must first reinstall the operating system.

The bank provides:

• an envelope with the login and password specified in it for entering the system;
• key storage device - USB-token.

You need to sequentially download and install:

• drivers for USB-token key storage device;
• encryption tool CryptoPRO;
• installation package of the Elbrus system itself - ElbrusInstaller.

Be sure to restart your computer, you can proceed to the first start of the system. Be prepared to install a Java applet for cryptographically protecting information, as well as generating and storing keys.

After all these steps, Elbrus is ready for operation. If you are not an advanced IT user, it is better to contact the services of a specialist.

Each of the documents drawn up in the system has its own composition and life cycle. Therefore, working with him has individual characteristics. But there are general rules as well.

The document goes through the following stages - creation, saving, signing and sending for execution.

Creation can be done "from scratch", as a copy of a previously drawn up document or according to a template. The last 2 features can significantly reduce the labor costs of preparing applications.

The customer can use the ready-made templates included in the original delivery of the Raiffeisenbank software, or create their own.

In this case, the data entry form is closed, and a new one, similar to the previous one, is automatically opened. When processing documents of the same type in streaming, this seriously saves time.

Saving data - automatic / when the form is closed. Before saving, the system itself checks the correctness of the entered data. If there is an error, the system will display a corresponding message. In case of critical inconsistencies, the document is not saved even as a draft.

The electronic signature is designed to combat fraud: unauthorized changes in the composition of a document before it is sent to the bank for execution, falsification or denial of authorship, etc.

Raiffeisen Bank's policy is to use signature packages for various types of documents. The signature can be endorsing, the only one, the first, the second, etc. The documents, respectively, are assigned the status of unsigned, signed in part or in full.

A signed document, even in part, cannot be edited. If it is necessary to make changes to its composition, then all signatures installed on it should be removed.

A correctly executed and fully signed document can be sent to the bank for execution.

Please note that you can make a mistake with the username and password no more than 10 times. If this limit is exceeded, the online bank blocks further user actions.

Change the password for the USB-token device immediately. On delivery, it has a standard value of 1234567890, which is generally known. This is a safety requirement.
Back up your data periodically. Elbrus provides advanced capabilities for this with many setting parameters.
Remember, the system keeps a history of each of the transactions. Use the data on all actions taken in case of disagreements with the bank or between employees.

Elbrus Raiffeisenbank is a unique service for corporate clients that allows you to perform transactions and receive advice remotely. For full-fledged work, you do not need to install a special program on your computer. Downloadable certificates and statements are stored on the user's desktop.

Elbrus from Raiffeisenbank online provides the following opportunities:

• 24/7 tracking of account balances and corporate cards;
• viewing transactions for any period of time;
• placement of free funds in deposits or irreducible balance;
• setting individual card limits;
• changing the phone number for authorization;
• payment of wages through the payroll register or payment orders;
• applying for credit and non-credit products;
• seeking advice on remote banking and financial products;
• ordering certificates and statements;
• conducting electronic document management with the bank and regulatory authorities;
• making payments to counterparties, to the budget and off-budget funds, and others.

Login to the system

Before entering the Bank-Client for Business from Raiffeisenbank, the user must make sure that the following information security requirements are met:

1. An updated antivirus is available. The antivirus program must be configured to automatically scan and block letters and messages from suspicious addresses.
2. Using operating systems Microsoft 7,8,10. They are characterized by a high level of security, which guarantees the safety and confidentiality of client information.
3. Lack of previously used cryptographic programs.

Go to the official website of Raiffeisenbank Elbrus: https://sso.rbo.raiffeisen.ru/signin

When you first log into Raiffeisen personal account Elbrus, you need to install a driver for the correct operation of the token - CryptoPlugin. It allows you to check and electronically sign documents. It is recommended to install it only from browser directories, which eliminates the risk of downloading malware.

A token can be issued to a corporate client for strong authentication and security of storing encryption keys or digital information. For its smooth operation, you need to download the "USB-token Client" program. The default password is set 1234567890 ... At the initial authorization, it must be replaced with a permanent one.

To generate an electronic signature, you will need cryptographic utilities - CryptoPro. They can be downloaded from the bank's official page at: https://elba.raiffeisen.ru/CSPSetup4.zip.

Bank client activation

Elbrus Raiffeisenbank activation includes 3 main stages:

1. Account confirmation. Within a few hours from the moment of registration of the current account, the client receives a letter with identification information by e-mail. He needs to follow the link. In the window that opens, you need to enter a one-time code (it comes in an SMS message within 1 minute). Next, the system will ask you to change the code to a permanent one.
2. Installing the CryptoPlugin. The user can download it when they first enter their personal account. When finished, you need to restart your computer.
3. Generation of electronic keys (not required for clients with operator rights). The procedure includes the following steps:

• go to the section "Cryptoinformation exchange";
• selection of the subsection "Request for a new certificate";
• connecting a token;
• selection of a program for storing the key in the device;
• filling in the required information: locality and e-mail address;
• unloading the certificate from the Elbrus system and sending it to the bank for approval.

The request for a key certificate is sent to the bank on paper. The manager needs to print the document in 2 copies, affix his signature, seal and transfer to the bank. It takes up to 2 days to activate electronic keys.

registration

The registration procedure in the client-bank from Raiffeisenbank "Elbrus" is carried out at the time of opening a current account. The business client confirms his consent to connect to RBS in the main application for registration of RCO.

The beneficiary is provided with an envelope with informational information: login and one-time password. Most often, the email address of a legal entity or individual entrepreneur is used as a login. Additionally, the client receives a device for storing keys from the token.

Existing customers who do not have access to the Internet Bank can also contact the service department to obtain identifiers. Connection to the system is carried out after signing an additional agreement.

The client can change password in Elbrus through your personal account. This option is available in the "Settings" section. You must enter the old identifier and then the new one. To confirm the action, just click "OK".

Raiffeisen Connect

R-Connect is a 24-hour money management tool for individuals' accounts. The personal account allows you to perform the most common operations: payments, transfers, currency conversion, applying for a loan or credit card, blocking or re-issuing a card, and others.

To get a cut-down version of the Internet Bank, the user just needs to fill out a questionnaire on the website, come up with a username and password. When entering the identifier, the following password requirements must be taken into account:

• the presence of lowercase and uppercase letters;
• length - at least 8 characters;
• the presence of Arabic numerals.

To access the service of active settlements, the generation of electronic keys is required. The client needs to fill out an application for a PIN2 through his personal account and send it for processing. The term for consideration of the request is up to 7 working days. Upon its completion, an individual can receive an envelope with PIN2 at the department indicated in the application. The issuance of an identifier by power of attorney is not carried out, therefore the presence of the applicant is mandatory.

The EDS generation process is carried out in accordance with international DSA / DSS standards. In the field that opens, enter the PIN2 value and click "OK". To store a pair of keys, you will need to enter a passphrase. Its maximum number of characters is 19.

FAQ

1. What is SMS-OTP? This is a service of sending one-time codes to a mobile phone to confirm significant actions in the system. Provided free of charge.
2. The legal entity has several related companies. Can I use one login to enter ELBRUS Internet? Yes, there is such a possibility.
3. How to choose and install the required software when working with a token? It is enough to download the ElbrusInstaller application on the official website of the bank.
4. Is the bank responsible for the security of the electronic key? In accordance with Federal Law No. 63, the responsibility for compromising the key is the client's joint responsibility with the certification center. Revocation of a compromised key is possible only at the request of the owner.
5. The account is blocked. What to do? To unblock it, it is available in the system, you must submit an application to a legal entity at the place of maintaining the account, to a private client - in any division.

If you have any questions, you can contact the hotline by phone: 8-800-700-99-95

In 2019, Raiffeisenbank also plans to pay special attention to information security and confidentiality of customer personal information. Its internet bank is compatible with modern browsers and operating systems and its interface is intuitive.

Useful articles:

1. - limits in Raiffeisenbank;

The Raiffeisen Elbrus system is the newest software product of Raiffeisenbank, which allows legal entities and individual entrepreneurs to use a wide range of corporate banking services. This opportunity is provided by Internet banking - a technology for banking services at a distance. The Raiffeisen Elbrus system operates around the clock from any computer device. It is enough to have only access to the Internet.

How to log in to Raiffeisen Elbrus

Login to the system is carried out at https://elbrus.raiffeisen.ru/ru/html/login.html.

To connect to Elbrus internet, the user needs to perform several sequential actions:

Step 1. Register in the Elbrus system, receive an envelope at the Raiffeisenbank office, which contains a password and login, as well as an e-token, a device designed to maintain the security of a valid key.

Step 2. Check the compatibility of the Elbrus software with your computer device.

Computer requirements are as follows:

• the presence of a Pentium 4 processor with at least 512 MB of memory, a reserve of 100 MB on a hard disk, a USB port, a cursor manipulator ("mouse");
• permanent internet;
• the ability to connect to the https protocol;
• if the SMS service is used, you need a mobile phone;
• when using an e-token, Microsoft Windows 7 or 8 and 10 is required, as well as a driver downloaded from the Raiffeisenbank website;
• working browsers Opera, Google Chrome, Internet Explorer, Yandex, Mozilla Firefox;
• JavaScript compatibility of the selected browser;
• the presence of the CryptoPlugin (loaded into the Elbrus system during the authorization process to confirm the right to sign);
• licensed antivirus that must be updated in a timely manner.

Step 3

Download and install on your computer software for e-token: Client-32 or Client-64 (depending on the type of computer) http://elba.raiffeisen.ru/CSPSetup4.zip

Change the access password from the standard 1234567890 to any other. This must be done before saving your key on your computer.

If the key is lost, to create a new key, the e-token will have to be formatted and re-registered in the Elbrus system.

Step 4

Download and install CryptoPro CSR 4/0 on your computer using the link:

This is necessary to encrypt the data that you will enter into your computer. After that, each new message will be assigned its own serial number marked "CryptoPro". You will be able to view the messages in the "Letters" and "Letters from the bank" sections, from which you should go to the file "Binding the SKZI key to the user". Each entry into the Raiffeisen Elbrus system is preceded by the introduction of a username and password.

Step 5

Enter your username and password received at the bank's office in the fields on the monitor "Username" and "Password". The first time you log into the system, it will automatically require you to change the password.

In the "Old password" window, enter the password that you received at the bank, in the "New password" field, enter the password that will be used in the future and confirm it in the "Confirmation" window.

Step 6

At the automatic request of the system, install, after downloading, the CryptoPlugin. Restart the computer, after which it will be ready to work with cryptographic operations.

Step 7

Create a HSA key using the e-token in the "Create a new document" file. The key is valid for 1 year.

Step 8

Notify the branch of the bank where the registration took place about the existence of the key in the "Request for a TSA key certificate" section:

Print in duplicate. Each must be signed and approved by the manager of this bank branch. One copy remains for you.

From now on, your HSA key will have legal effect on the documents that you sign.

Step 9

Make sure that the system is working properly by creating and sending a test letter to the bank. When you receive the "Accepted" notification, feel free to get to work.

How to register in Elbrus

To get access to the Elbrus client bank, first of all, you should personally visit the office or any of the branches of Raiffeisenbank and write an application.

It will be reviewed. After that, you will be handed an envelope with a password and login enclosed in it. With them, you can enter your personal account and manage your actions in the system.

If e-token, rather than SMS, is chosen to confirm the payment, this device should also be obtained from the bank. It connects to a smartphone or computer via the USB connector.

What is e-token

E-Token is a secure technical device designed to identify a user. In addition, it allows you to store encryption keys, digital certificates, as well as any information of a secret nature without fear that someone else will use it. E-Token is adapted to all PKI or smart card applications.

In essence, an e-token is a digital copy of the personal signature of a bank manager. The client can use the capabilities of the device immediately after its activation in the bank branch with the simultaneous sending of the corresponding certificate to his digital key.

To connect to the client-bank for the first time, you need to enter your username and password in the Elbrus Internet service menu, after clicking on the link indicated there: https://elbrus.raiffeisen.ru/ru/html/login.html#

Registration in Elbrus is available only to customers of Raiffeisen Bank. It is done in three stages:

1. Enter your bank card details from Raiffeisenbank
2. Indicate your key-code received during registration, and is confirmed via phone by SMS from the bank.
3. The plugin is filled in and opens the system to work.

This procedure with the introduction of a username and password must be carried out each time before entering the system.

What to do if your username and password are lost

The Elbrus security system does not provide for online recovery of details. If you have lost your password or login, you will have to personally visit your bank branch.

You should have a passport or other document with which you can prove your identity. Basically, you will repeat the registration process again. Then receive an envelope with new details. The old ones will lose their strength.

In order for no one to use the capabilities of your system, before receiving new details, you must contact the bank's support service and block your account.

Online banking capabilities

With the Raiffeisen Elbrus system, you can easily:

• in real time, receive comprehensive information about the state of your bank account and the movement of funds on it;
• include in the system menu the company's settlement accounts in any quantity;
• generate all kinds of payment orders;
• receive the necessary statements from their accounts;
• carry out control over all contractors in one place;
• convert your currency at the existing rate;
• conduct accounting not only in rubles, but also in other currencies;
• to endorse documentation for the bank using a digital signature;
• confirm payments by means of a confirmation code via SMS or e-token options;
• deduct value added tax using special software;
• export the necessary information from Excel, Word, as well as 1C, which is an accounting program;
• simulate certain templates for invoices, which can significantly save time when using.

Information on the balance on the account and financial transactions carried out recently is reflected on the main page.

Communication with Raiffeisenbank managers in case of any problems related to the operation of the Elbrus system is provided in its interface.

Bank-client advantages

Users of the Elbrus system, having activated it in Raiffeisenbank, will be able to:

• significantly save your time when creating documents intended for the bank and sending them to the addressee;
• to speed up the process of maintaining current expenses at the enterprise: taxes, wages, procurement of materials, etc .;
• save on payment orders at the bank's office, where the extract of each order costs 250 rubles;
• secure the system from unauthorized entry from outside using a special key, which the system provides to each user who has the right to bank signature; additional insurance can be a call or a direct appeal to the bank in order to block the key;
• plan future expenses based on the relevant information already stored in the database;
• make payments around the clock from anywhere in the world, if there is Internet;
• pay in the required currency for various international transactions.

In business, every minute is valued, because lost profits can bring losses and damage your reputation.

Raiffeisen Busines Online values ​​each client's time and offers a service that matches the speed of thought of each client.

And its efficiency and quality of execution will never let you down.

The RBO system is an Internet bank for entrepreneurs and legal entities, which includes a “bank in every office”.

To use Internet Banking, a legal entity must enter the website at the address and enter a username and password at the top of the screen.

You can get access data in several ways:

The site provides information for all categories of clients and is grouped separately for small and corporate businesses.

Product details are listed:

• settlement and cash services;
• debit cards and the possibility of opening an overdraft, the conditions for its provision;
• credit programs depending on the amount of revenue;
• additional products of the promotion.

Let's consider each direction in detail.
The procedure for opening a cash register
After entering the site, you need to go down to the bottom of the screen.

At the bottom of the screen, explore some of the benefits and click on the "Become a client" button.

In a new window, you must fill out a service request. Select the amount of the annual turnover and enter the information in the appropriate fields.

You must fully enter the name of the company, indicate the contact person's details and his phone number, as well as the e-mail address for correspondence.

Check the services you need to open: current account, acquiring, corporate card, deposit or salary project.

Select the city and branch in which you want to be served.

If necessary, provide additional information about your business or wishes.

Check the box for consent to the processing of personal data, enter the verification code from the picture and click the "Send" button.

On the page you can see the service tariffs. After gaining access, go to the Internet bank using the button in the upper right corner.

Selection and registration of an application for a card

Each client is offered 3 types of cards, depending on their intended use, tariffs have been developed.

And also on the page, you can immediately execute the commands promptly without additional activation:

• block a lost or stolen card;
• activate a new card;
• change the PIN code;
• connect the SMS informing service.

Types of credit programs

Depending on the amount of revenue, the types are divided into 2 groups. By clicking on each of them, you can get detailed information and order a call from the manager.

The difference between the loan products is a simple examination procedure, favorable conditions, the provision of money without collateral and security in the amount of up to 2,000,000 rubles.

Additional services for the client

Raiffeisen offers its customers a full range of services and, if necessary, you can draw up an agreement for both acquiring and cash collection.

The conditions for purchasing a set of products are favorable, and additional promotions allow you to save significant amounts.

The main page contains all the necessary information that the client needs to get acquainted with quickly or have it “at hand” all the time.

You can get information about the status of payments, account balances and recent movements on them.

The menu includes only 3 items:

• home page;
• payments;
• extracts;
• letters;
• support.

The statement can be generated for a day, a week, a period, and the most popular periods are immediately offered, and dates can be set in the calendar.

Additionally, the main page contains the correspondence with the bank and information about the latest outgoing payments.

If necessary, if the client needs a function from the old system, you can enter the menu and work. And also this menu is convenient for those who find it difficult or have no time to rebuild.

The new Internet Banking is simple. You can perform many actions only from the main screen, without making endless transitions from menu to menu and walking through the pages of the system.

In "two clicks" you can create a payment order, which is helped by the directory of counterparties and the ability to create templates and auto payments.

If necessary, the client can change the password at his own discretion.

The currency control function is available in the legacy system. Raiffeisen does not force all clients to switch to the new system, everyone chooses for himself what is more convenient and works with.

Because the main task of the bank is the client and his desire in the first place.

If necessary, you can always write to the online chat or call a specialist.

In outgoing payments, filters can be set by date, amount, counterparty, purpose of payment.

You can create a template for any payment order, if necessary, you can copy it and edit some of its parameters.

From the menu, you can immediately generate an extract, sign a document, print it, move it to the archive if necessary.

A payment order is created quickly due to a large number of built-in directories - both by the bank itself and by the client, there are forms of common orders.

An interesting function when creating a payment order is the note function.

In order not to recall the name of the supplier or not to study the contract, in order to remember for what the payment was made in a special field, you can write the purpose of the payment in your own words.

The information specified in this field is not transferred to the bank.

When creating a letter to the bank, you can select the main fields so as not to waste time describing the problem, but add a short comment to the message.

The client independently configures the interface and the necessary filters in a few minutes in order to immediately receive the necessary information.

To upload documents to RBO, simply drag and drop the file from your computer.

The parameters for loading and unloading information in 1C can also be configured.

Benefits of using RBO

The program was developed very carefully, the smallest details were taken into account as a result of lengthy "combat" tests.

Therefore, she has a huge list of advantages, the main of which are:

1. Instant information about all accounts and transactions on them.
2. Management of all accounts around the clock.
3. Possibility of creating a directory of partner enterprises.
4. Transfer of payments in the currency of the Russian Federation and currencies of other countries, if necessary.
5. Operational and remote control from anywhere.
6. For crediting wages, the operating day has been increased to 19.00.
7. Export from 1C to RBO and vice versa is provided, which allows to optimize the work of an accountant.
8. Monitoring of all financial flows in separate divisions and branches.
9. Complete security, which is ensured by the presence of an electronic digital signature.
10. The site has an access control system by providing the client with SMS codes to confirm each of his actions - from entering the site to creating payment documents.
11. Cost-effective service rates.
12. High-quality customer support from technical staff and managers.
13. Convenient settings and filters, simple and unloaded interface.
14. Screen adaptation for mobile devices.
15. For small businesses, opening an online account within 30 minutes.
16. Favorable rates and free "welcome" service.
17. Continuous improvement of the program through the form of customer feedback.
18. The speed of payment execution has been increased.

The current system is the result of many years of work directly with clients, clarification of their needs, analysis of focus groups.

The result meets all the expectations of users, since there has never been such an effective and uncomplicated system.

Everything you think about is located where necessary, operations are performed in a matter of seconds, and the menu contains only the information necessary for work.

Raiffeisen Busines Online is a reliable partner who will provide technical support and, if necessary, financial assistance at the right time.

A reliable bank and a convenient program guarantee successful business for each of its clients!

Attention! All information on this site is presented for informational purposes only. The site does not collect and process personal data. Federal Law of July 27, 2006 N 152-FZ "On Personal Data" is not violated.