Samsung bonus card balance check. Frequently asked questions about Samsung Pay. Terms of use of the bonus card "Samsung"
Save points with a "Samsung" bonus card and exchange them for a discount of up to 20% of the purchase price.
If you are a fan of this brand, and you do not have such a card, issue it urgently, because you are losing a very decent amount.
Become a member of the bonus program by making any purchase in the "Samsung" chain of stores and filling out a questionnaire, or place an order on the official website of the brand's online store, and get a virtual bonus card.
Terms of use of the "Samsung" bonus card
The rules of the program provide for an accumulative system, according to which, with the total amount of purchases (of course, not at one time) more than 200 thousand rubles, you are assigned the largest percentage of bonus deductions - 5% of the amount of purchases, credited to your balance in the form of points.
These bonus points can later be exchanged for a discount, at the rate: 1 point = 1 ruble.
Points can be used to pay up to 10% of the cost: smartphones, TVs, tablets, and some accessories. The rest of the goods are paid for with bonuses up to 20% of the cost.
For example, you have saved 2,000 bonus points, and want to buy a smartphone worth 20 thousand rubles. In this case, you will have to pay 18 thousand with your own money, and pay the rest with points. The savings in this case will amount to 2 thousand rubles.
Points are deducted upon presentation of a bonus card, or a special confirmation code, which will be sent to you in the form of an SMS message. At the time of purchase, your personal (personal) data must be registered in the company's database.
The term for crediting bonuses is 14 days, starting from the next day after the purchase. Points are valid for 2 years from the date of purchase. If you do not use them within the specified time intervals, they "burn out" and cannot be restored.
It should be noted that under the terms of the bonus program, you have the right get double bonuses: a week before the birthday, on the date itself, and a week after it.
You also have the opportunity get points without making purchases... Just recommend the program to your friends, and get 300 points for the invitation, provided that your friend makes a purchase and joins the program, specifying the "friend's card number" in the profile.
What are the bonuses not allowed to be used for? How do I check my balance?
1. Points are not allowed to be used for the purchase of goods for which there is already a discount, as well as when paying for service programs.
2. Bonuses do not apply to purchases in the online store.
3. The bonus program cannot be combined with other promotional offers (unless otherwise specified in the conditions of the promotion).
4. Points cannot be credited or deducted upon purchase. gift cards from "Samsung".
How can I check my points balance on my Samsung bonus card?
1. You need to go to the "Personal Account", which is located on the official website of the program (if necessary, register).
2. In " Personal account"go to the" Bonuses "section. There we indicate the card number (can be found on the back of the card), and press the" Link "button.
3. To phone or email you will receive a message with a verification code, which must be entered in the appropriate field.
4. If you did everything correctly, then go to the "Bonuses" section and look at the information about the current balance of the accumulated points.
- Bonus card- an unlimited plastic card with unique number, which is used to identify the Participant of the bonus program.
- Bonus program participant - individual who have reached the age of 14 at the time of registration in the program.
- Accrual of bonuses - automatic accrual of a percentage of a purchase made to a bonus card. Bonuses are credited only if the card is presented at the time of purchase.
- Writing off bonuses - using the bonuses accumulated on the card for partial payment of the purchase. When buying, only 1 operation is possible - the accrual or write-off of bonuses.
- Bonus program participant's questionnaire (hereinafter referred to as the questionnaire) is a questionnaire filled out by the client when receiving a bonus card. Filling out the questionnaire implies consent to the use and storage of the client's personal data in order to implement the bonus program.
- Using the card means unconditional acceptance of its rules, presented in this document and on the website www.nosimo.ru
- The owner of the card is a network of Samsung branded stores (CJSC "Nosimo"). The owner is not responsible for the ignorance of the participant Bonus program the rules for its use set forth in this document.
- The owner reserves the right to change the program rules without prior notice.
- All changes are published on the website www.nosimo.ru and are communicated to buyers through the stores.
The terms of participation
- To participate in the program, it is necessary to make a purchase of goods (phones, tablets, computers, photo and video, TVs, household appliances or accessories) in the network of Samsung branded stores of CJSC Nosimo and fill out the bonus program participant's questionnaire.
- The bonus card is issued to an individual and cannot be used for purchases by legal entities.
The procedure for calculating bonuses
- Points are credited to a bonus card upon making a purchase from the moment the card's turnover exceeds 15,000 rubles.
- The bonuses accumulated on the card are correlated as 1 point = 1 ruble.
- Bonuses are credited and debited only if the card holder presents the card.
- The number of bonus points credited to the card depends on the amount of accumulated purchases in the stores of Nosimo CJSC.
- There is a progressive scale for calculating bonuses:
- The number of points awarded when making a purchase is calculated automatically and indicated on the cashier's receipt (number of bonuses to be credited, card number).
- Bonuses are awarded inactive. You can use them to pay for purchases after 14 calendar days, not counting the day the purchase was made. The activation of bonuses is recorded for each accrual.
Writing off bonuses
- Bonuses can be used to pay no more than 20% of the cost of the purchased goods at a time.
- Bonuses are not cash-based and cannot be issued in cash.
- When making a purchase with a bonus card, you can perform only one operation - either the accrual or the write-off of bonuses.
- Writing off bonuses for paying for purchases is possible only with cards with filled in personal data.
Purchase returns
- In the event of a return of goods, payment for which was made with points from a bonus card, the cardholder is refunded the amount actually paid by him, the spent points are restored to the bonus card account, the points accrued for this purchase are canceled.
Validity
- Accumulated bonuses have a limited validity period - 2 calendar years from the date of purchase.
- Bonuses unused within 2 calendar years from the moment of activation are canceled.
Information about the balance on the card
- Information about the bonuses accumulated on the card can be clarified in any Samsung branded store, CJSC Nosimo *.
Exceptions from the program
- Bonuses cannot be used when purchasing a discounted product.
- Bonuses cannot be credited or debited when purchasing Gift Cards.
- The bonus program is not cumulative with other promotions and special offers, unless otherwise specified.
- The bonus program does not apply to purchases in the online store.
Card blocking
- In case of loss of the card, it can be blocked with saving the last balance of bonuses on it and transferring them to new card... This requires the execution following conditions:
- presentation by the client for whom the card was issued, an identity document;
- filling out an application for restoration;
- the presence of the client's personal data in the database.
- If, upon receipt of the card, the Bonus Program participant's questionnaire has not been filled out or the cardholder data has not yet been entered into the database, then the blocking and transfer of bonuses to a new card is impossible.
- Due to technical failures or during maintenance work, temporary restrictions in the work of the bonus program are possible.
- CJSC "Nosimo" reserves the right to refuse to provide discounts and benefits on the bonus card in case of violation by the buyer of the rules of its use (receiving discounts and benefits), as well as in case of changes or termination of the bonus program.
- The network of Samsung branded stores (ZAO Nosimo) is part of the Inventive Retail Group. All information and data received and used by Nosimo CJSC are available to all companies included in the Inventive Retail Group.
*The device must first have the "Remote control" function enabled (Settings - Lock screen and security - Find phone).
Will the information from Samsung Pay (card data, etc.) remain if I reset the settings on the device?
No. Resetting the settings will delete all data from Samsung Pay.
The smartphone has non-original firmware or got root rights. Will Samsung Pay work?
No. Samsung Pay is payment service, which should reliably protect payment information. The built-in Samsung Knox security system protects data regardless of the operating system on the device, and blocks access to Samsung Pay data when it detects malware, root rights, or unofficial firmware.
Launching Samsung Pay for the first time and adding a card
How do I start using Samsung Pay on my smartphone?
- Update your smartphone's firmware to the latest version.
- Find the Samsung Pay app in the menu and launch it.
- To Samsung Pay, sign in with your account Samsung Account and agree to the Terms of Service. Then click "Start".
- Configure a convenient verification method (fingerprint, iris, or application PIN) to confirm payments.
If the app is not on your smartphone, search for it in Galaxy Apps and install it.
If Galaxy Apps doesn't have this app:
a) your smartphone may not be intended for the Russian or Belarusian market;
Samsung support.
c) the smartphone does not support Samsung Pay.
The list of devices compatible with the service can be found on the website in the section "What devices work with Samsung Pay".
How to add a card to Samsung Pay on a smartphone?
- On the "Payment" screen, click the "Add card" button.
- Scan the card using the smartphone camera (or enter its details manually). Accept the Bank's Terms of Service.
- Click on the SMS button to verify the Bank's cardholder. A one-time SMS code will be sent to the phone number linked to your card in the Bank. Enter the code and click "Submit".
- Enter your signature using your finger or stylus. Map added! Up to 10 payment cards can be added to one device.
A signature may be required if a cashier in a store wants to compare the signature on the card and on the check.
How to get started with Samsung Pay on Samsung wearables
- Connect the device to a compatible smartphone in mobile application Galaxy Wearable.
- In Galaxy Wearable, tap Open Samsung Pay, sign in to your Samsung Account, and tap Add Card.
- Set up a PIN screen lock on your device.
- Open Samsung Pay on your device by holding the Back key. Click Add Card.
- On your smartphone in Galaxy Wearable, scan your bank card (or enter its details manually), accept the Bank's Terms of Service and go through the verification using the code from the SMS from the Bank
- Map added! You can add up to 10 payment cards to your wearable device.
If Galaxy Wearable is not available on your smartphone, search for it in Galaxy Apps and install.
If the "Billing" section does not appear in Galaxy Wearable:
a) your device may not be intended for the Russian or Belarusian market;
For details on how to support Samsung Pay on your device, contact Samsung support.
b) the smartphone has a non-original firmware;
You can find out more about Samsung Pay support on Samsung wearable devices on the website in the section "Which devices work with Samsung Pay".
What is the default Samsung Pay card?
Samsung Pay doesn't have a default card. Swipe up from the bottom of the screen to select a card - the last card you used or viewed will appear.
What if the card was reissued?
Remove the old card and add the reissued card.
The card is not added. What to do?
Check that you are adding a supported bank card and payment system.
Detailed information about Banks and payment systems, whose cards can be added to Samsung Pay, is available on the page and in the notification "Which cards are supported" in the application in the "Notifications" menu.
If the card is supported, contact the Bank and check if this card has any restrictions on using the Samsung Pay service. If there are no restrictions, but the error persists, contact Samsung support.
Can I add a card to Samsung Pay from the Bank's mobile application?
Yes. At the same time, you will not need to enter the full card details in the Samsung Pay application to add it. In the Bank application, in the card menu, click the "Add to Samsung Pay" button and accept the Bank's Terms of Service. Map added!
On this moment This function is supported by the following Banks:
How to pay with Samsung Pay
How to pay with a Samsung Galaxy smartphone?
- Swipe up from the bottom of the screen to select a card in Samsung Pay
- Log in with your fingerprint, iris or app PIN
- Bring your smartphone to the payment terminal
How do I pay with Samsung wearables?
- Press and hold the Back key to open Samsung Pay
- Select a map by turning the bezel
- Click "Pay" and bring it to the terminal
You can pay at any terminal using Samsung MST technology with the Samsung Gear S3.
How do I pay with Samsung Pay in online stores and apps?
When placing an order in the online store * or in the mobile application of the store **, click “Pay with Samsung Pay”, enter your Samsung Account and confirm the purchase on your smartphone (using your fingerprint, iris, or Samsung Pay PIN).
*The web page of the online store can be opened on any device (smartphone or computer) in any browser. Online purchase confirmation is only available on smartphones that are compatible with Samsung Pay.
**Only on a smartphone with activated Samsung Pay.
The list of online stores and apps that support Samsung Pay will be expanded in the near future.
Do i need an internet connection to use Samsung Pay?
Internet connection is required only for adding a card to the application, making online purchases and making money transfers. To pay at payment terminals in retail outlets, the Internet on the device is not needed.
How do I view my purchase history on Samsung Pay?
Samsung Pay displays the last 10 purchases. To view it, select a map from the list and open it.
The display of information about completed purchases in the Samsung Pay transaction history depends on the data received in the notification from merchants and the payment system (provided that the device is connected to the Internet).
Can I use Samsung Pay overseas?
Cardholders of Samsung Pay partner banks in Russia and Belarus can make purchases at any country of the world where bank cards of Mastercard and Visa payment systems are accepted for payment.
International purchases are dependent on the issuing bank. Before traveling abroad, check with your Bank if it is possible to pay by card using Samsung Pay abroad.
How do I return my purchase if I used Samsung Pay?
Purchases are returned in the same way as with regular shopping- in accordance with the laws of the Russian Federation or the Republic of Belarus and the rules of the store. To return a purchase, you must contact the store.
To return a purchase made with a card token using Samsung Pay, you must use the same card token.
If for a return you need a written statement with a number bank card, then enter the bank card number that is linked to Samsung Pay.
Money transfers to Samsung Pay
How to make a card-to-card money transfer in Samsung Pay?
- Swipe up from the bottom of the screen to open Samsung Pay
- Select a card and click the button "Money transfers"
- Specify the recipient by the phone number from the contact list or manually (or enter the complete recipient's card number)
- Enter the transfer amount and a message to the recipient
- Accept the Terms of Service of the Money Transfer Operator and confirm the transfer using your fingerprint, iris or application PIN
When using the service for the first time, you must accept the Samsung Pay Money Transfer Terms of Service, then confirm your phone number (using a one-time SMS code).
The recipient does not need to be a Samsung Pay user.
The Samsung Pay Money Transfer service is only available on smartphones that are compatible with Samsung Pay. Transfers are made between Mastercard / Visa cards of Russian banks in rubles. To send a transfer, your smartphone must be connected to the Internet.
What does the Recipient need to do to accept a money transfer using Samsung Pay?
Receiving a money transfer sent via Samsung Pay to the recipient's card number (Mastercard or Visa) is done automatically. To receive the translation, the smartphone must be connected to the Internet.
If the recipient is a registered user of Samsung Pay Money Transfers, he will receive a push notification about the transfer, upon opening which the recipient will choose to receive the transfer the token of the card added to Samsung Pay.
To receive transfers to this card automatically, you need to check "Use this card to receive translations by default ". You can change the card for receiving by default in the menu "Money transfers" - "Settings".
If the Recipient has not added any payment card in Samsung Pay, upon receipt of the transfer, the application will prompt you to add the first card to Samsung Pay.
If the recipient is not a Samsung Pay user, he will receive an SMS-message from the Money Transfer Operator with a link, by following which he will need to confirm the phone number and indicate the card number to receive.
To receive transfers to this card automatically, on the web page for confirming the receipt of the transfer, check the box “Remember card, I agree with saving the data of subsequent transfers”.
To change the card to receive the transfer, click “Change card” on the confirmation page for receiving the transfer and enter the number of the other card.
How can I view the history and status of money transfers?
To see the history of current and completed transfers, enter the menu "Money transfers" - "History".
The transfer is displayed with the status "Incomplete" until it is accepted by the Recipient. After the Recipient confirms its acceptance, the transfer is displayed with the “Sent” status (or “Received” in Samsung Pay on the Recipient's device). The waiting period for confirmation of the Recipient is up to 5 days.
The confirmation of the completed transfer will also be displayed in the statement of the Bank's card account, in the SMS-notification of the Bank about transactions (if such a service is activated in the Bank for this card).
Can I cancel a money transfer sent to Samsung Pay?
To complete the transfer, the confirmation of the Recipient is required. In this case, the amount on the Sender's card will be blocked until the receipt of the transfer by the Recipient is confirmed. The waiting period for confirmation of the Recipient is up to 5 days.
If the transfer is canceled by the Sender, or after the confirmation period has expired, the transfer will be canceled and the transfer amount will be returned to the Sender's card. You can clarify the information about the terms of return of the canceled transfer to the Bank that issued your card.
After the Recipient confirms the receipt of the transfer, the Sender will display this transfer in the "History" - "Completed" menu with the "Sent" status. It is not possible to cancel a completed transfer.
Additional features
How do I add club cards to Samsung Pay?
You can add to Samsung Pay club cards with a barcode. Choose on Home page"Club Cards" and click "Add". Then, select the required club card from the list of cards, scan the card's barcode or enter its data manually.
To use the added club card at the checkout, add it to the "Payment" section (in the "Menu" - "Settings" - "Quick Access"), or select it from the "Club Cards" list. When you click on the "Click to use" field, the screen will display the barcode and card number. Present the barcode (or card number) on the smartphone screen for scanning at the checkout.
Can I select a financial product (credit, credit card or deposit) in Samsung Pay and send an application for its registration?
Yes, to do this, in the main Samsung Pay menu, click "More" and select the category of services you are interested in ( credit card, credit, deposit).
You can choose the product that best suits your search conditions, or select other products from the list below (which can be sorted by bank). You can also compare products with each other.
After clicking the "Leave a request" button, you will be redirected to the web page of the organization (bank) providing this financial product in order to fill out an application for it. You can get detailed information about the product by contacting the organization using the contact information specified in the product details.
The Financial Services feature is available in Samsung Pay version 3.6.22 and higher.
Information about active offers of organizations was provided and the transfer of applications to credit institutions provided by LLC IA "Banks.Ru".
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Samsung launched its own contactless payment service using mobile devices in Russia last year. At the moment, she has provided support for several dozen Russian banks. Holders can add to the system Visa cards, Mastercard and even club cards, which we have been waiting for a long time.
Seoul residents have launched Samsung Rewards program for Samsung Pay users. Thus, they interested users of their smartphones and smartwatches to pay for purchases without using any plastic cards, no cash.
Basically, this mobile payment system has bonus points for every transaction you make. Unfortunately, this program only made its debut in the United States, but we know how a Russian consumer can get a bonus for what he buys with S Pay.
Features of Samsung Rewards
Before we get started, let's take a closer look at what Samsung Rewards is and whether it makes sense to participate in this program. In fact, for each purchase, a minimum of 10 points are credited to your bonus account, but depending on the status you received, they are multiplied.
The points of a newbie who makes less than 5 purchases in a month are multiplied by 1. If you make more than 5 purchases a month, you automatically receive the status “Silver” and all your points are doubled.
The next Gold status is available to those who have used Samsung Pay more than 20 times in the last 30 days, and their points are tripled.
The last and most valuable Platinum status guarantees that your points are multiplied by 4, but to get it, you need to make at least 30 trades per month.
All accumulated points can be exchanged for any gift from the catalog. There are many valuable items from gift cards to Samsung products. For example, a Gear VR headset will cost 12,000 points, and a regular $ 20 card will cost 5,000. Not bad considering that the user gets these points for free as a result of using Samsung Pay.
Not only that, you can earn extra points by completing certain activities in Samsung Health. Interesting? Then let's get down to how to become a member of the incentive program from a Korean manufacturer.
How to get points for using Samsung Pay
In fact, everything is simple and intuitive. Follow step by step instructions below and in a few minutes everything will be ready.Note: As a result, you get the US version of the Samsung Pay app, so a lot will be in English. In some cases, it is not so easy to return everything back.
- Download latest version Samsung Pay at this link.
- Install the APK file manually and open the app.
- The first item on the main menu is Samsung Rewards. There you will find all the information you need, including your score and your status.
- You can now shop and earn points.
- To avoid any problems during the process, disable automatic updating of Samsung Pay updates in both Google Play Store and Galaxy Apps.
- To return the Russian version of this application, update it through any of the above-mentioned stores (there may be no updates for some time, so be patient, and you will not be able to install the previous version of the program manually).
Which devices are compatible with Samsung Pay
Here is the official list of all Samsung mobile payments compatible Pay devices... All of them support payments for purchases using both NFC technology and MST. The latter imitates the usual plastic card, so that the user can make a deal even on those terminals that do not support this system.
- Samsung Galaxy S8 / S8 Plus
- Samsung Galaxy Note 8
- Samsung Galaxy Note 5
- Galaxy S7 / S7 Edge
- Galaxy S6 Edge Plus
- Galaxy A3, A5, A7 (2017)
- Galaxy A5, A7 (2016)
- Galaxy J5 and J7 (2017)
- Samsung Gear S3
The flagships of 2015 Samsung Galaxy S6 and S6 Edge were sold in Russia. Unlike American ones, they lack MST technology. It should be noted that the models of these smartphones designed for American market will not be compatible with S Pay in our country.
What to do if after reinstalling the app the Rewards card has disappeared
Just be patient, as the Rewards card should automatically return after a while, although this can be done manually.- Open the Samsung Pay app.
- Go to the settings, which are in the menu in the upper right corner.
- Move to Help and then select Add Rewards Card.
Did you manage to become a member of the Samsung Pay Rewards Program? If you encounter difficulties or have any questions in the process, then use the form for adding comments at the bottom of this page.