OSAGO online at reso insurance company. Login to your personal account "reso-guarantee

Calculate the cost of MTPL in the RESO insurance company and compare the cost of the policy with the offers of other major insurers with additional discounts.

Auto insurance is in great demand all over the world. In our country, there is a compulsory car insurance - OSAGO, which is in the stage active development... Many large and serious firms offer services in this area. One of them is RESO, which has long established itself in the insurance segment.

2 clicks and you will find out

Insurance company "RESO guarantee"

RESO company was founded in 1991. 16 years of hard work have not been in vain. The once small firm has evolved into Joint-stock company open type, which on legislative framework is called a public JSC. He has his own secrets of success - this is an extended list of services available to everyone. The company has licenses for more than 100 types of insurance, including medical, travel, accident insurance and others. But the priority area is compulsory motor third party liability insurance.

Buy OSAGO online

RESO Garantia offers to purchase electronic insurance policies, which are analogs of their predecessors, drawn up on paper. They are more convenient both in use and in storage. Information can be obtained quickly and easily by specifying unique number or by accessing the database from your computer or laptop. Electronic system simplifies the work of the traffic police, and the motorist himself may no longer worry about leaving the document in another jacket, bag, or forgetting it at home or at work.

Do not forget that you can check the cost of the MTPL policy not only on the RESO-Garantia website, but at the same time for all other insurance companies. To do this, use all insurance firms.

How to buy a policy on the RESO website

The company was one of the first to start selling motor third party liability insurance online. Perhaps for this reason, sometimes during the design process, some confusion occurs and internal errors "pop up". But if you do not “dwell on this”, but patiently and consistently perform actions, then it is quite simple to take out insurance online.

A RESO user can immediately buy a policy on the website by going to the "Personal Account". If you are not, then you must first go through the registration procedure, indicate the requested information. It is imperative that you agree to the processing of your data, otherwise the system will not skip to the next stage. This is a standard procedure, information about you is used only for registration of OSAGO. The picture below the form will indicate the symbols that need to be entered. Enter, click "Check Data". Then wait for an SMS on mobile phone, which will contain the password. After authorization, go to your Personal Area.

Step-by-step registration of the purchase of OSAGO in RESO online

In the main menu on the left, find a line recommending "Issue a policy". Choose OSAGO from the proposed list. Have you already bought insurance from a company? Then in the appropriate section you can see all your previous documents. Not expired yet? You can automatically renew it by clicking the "roll over" button. If the document is no longer valid, then you need to enter all the data again in the appropriate form.

The form indicates:

• information about the buyer (name, patronymic, surname, age, place of residence);
• information about the car (type - passenger or truck, presence of a trailer, engine power, number of seats, carrying capacity, steering wheel location, purpose of use);
• information about persons who will also be allowed access to control your car;
• driving experience (the cost of OSAGO depends on it, indicate it most accurately);
• the indicator of the rating system of discounts for the absence of histories of insured events (otherwise called the CMTPL premium) - the bonus-malus coefficient, which has a significant impact on the price of insurance.

After filling in all the columns, click the "calculate" button. Thus, you will see the cost of car insurance, which is calculated based on the entered data. We looked, familiarized ourselves with the cost, if it suits you - click "save". Next, the system will offer to make a payment using bank card... If the payment is not made, the application will be automatically canceled at 00:00 hours.

When making a payment, you will be able to download the policy in PDF format. Many motorists, accustomed to paper insurance, print the document and carry it with them in a convenient, familiar format.

Possible problems

In order not to waste your time and nerves, please be patient and have tips:

• accepted for payment plastic cards Visa and Mastercard;
• if at some time you changed your license (or they were lost), then in the field "Date of registration" you need to indicate the date of issuance of the first certificate;
• when filling in the number of the diagnostic card, look for the 21-digit number on the back of the card in the "notes" section
• if an error appears when you click on the "save" button (the check failed ...) - you must carefully check all the filled fields. Sometimes it happens that the client forgets to put a comma, or misses a letter in a word when filling out the CTP form. If you don't see your mistake, contact RESO technical support. Perhaps the operator with whom you last processed the document was mistaken. It usually takes 1-2 days to process an application. The response contains a specific description of the error;
• The SMS code may not work the first time - ask again, copy, check for characters from a different layout and enter the corrected code.

Usually, there are no problems with captcha, if the user does not accidentally make a mistake with the choice of the correct image. Then you will be offered a new option.

Service prices

The car insurance service cannot be cheap, since the payments as a result insured event considerable are produced. The price is formed on the basis of the bonus-malus, driving experience and the age of the motorist. The company offers an ideal combination of price and high quality service.

Information technologies every year more and more enter our everyday life, simplify and save time for citizens when solving their daily tasks: making appointments to doctors, transferring meter readings, paying and viewing traffic fines and much more. To a large extent, this is facilitated by the competition between organizations providing certain services to the population. In order to retain and attract new customers, companies begin to simplify the process of providing their services as much as possible by transferring them online.

So, from July 1, 2015, amendments to the law on compulsory motor third party liability insurance began to operate, thanks to which car owners can buy an OSAGO policy via the Internet. Thus, already many large insurance organizations created platforms on their websites that allow you to do this. The company and RESO-Garantia were no exception. It's just about the process of obtaining an MTPL policy online from this insurance organization.

It should be noted that everyone can buy such a policy, except for drivers who have just received their license and newcomers who have not yet been insured or owners under OSAGO contracts. They should contact the office directly for the first time.

Obtaining OSAGO in RESO-Garantia is carried out in the personal account of the company. We present you with detailed instructions for entering, registering and working in your personal account.

Filling in general data on the insurance contract

Filling in the data of the Policyholder

Filling in data about the owner of the vehicle

CTP calculator

With a calculator, you can easily calculate the preliminary cost insurance premium under the OSAGO policy provided by the RESO-Garantia insurance company. And only then, after evaluating all the pros and cons, decide whether you need to buy a policy in this insurance organization or choose another one.

To go to the calculator click on the button:

Step 1: Personal account - Login / Register

To go to the personal account of RESO-Garantia, click on the button:

The following window will open in front of you:

Step 2: Personal Account - Registration

Enter your personal information:

1. Full name and gender.
2. Mobile phone number, birthday, series and number of the Russian passport.
3. Registration address by clicking on search. Specifying the address in the directory is done step by step by selecting the region, city and street.

1. We add information about the house and apartment to the address using manual input.
2. After reading clause 1 of the Instructions of the Central Bank No.-3648-U, put "V" if you agree to the processing of personal data.
3. We enter the characters written in the picture.
4. After filling in all the fields, click "Check data". At this stage, your information will be verified by the PCA.

Possible errors when checking information:

To solve the error, you need to open the login form again and try to re-type your username and password. If the login failed, restore the password through the appropriate function.

This error says that the data you entered does not match the data in the PCA. To eliminate the error, you need to contact the office of the insurance company for your last OSAGO contract to update your personal information.

In addition, this error may mean that previously you were not a policyholder in any Insurance organization, in other words, receive an insurance contract for the first time. This means that you need to contact the Reso - Garantia office directly to issue the OSAGO typographic form.

1. Click to register.
2. Click to return to the login form to your Personal Account.

Step 3: Register a new user after successfully verifying the data in step # 2

1. Login - set automatically by the phone number entered in Step 1. Login can be changed to any combination of English letters and numbers acceptable by the system.
2. Enter the password that will be used to enter your Personal Account.
3. Re-enter the same password as in step 2.
4. Enter your E-mail (the number of the CTP policy will be sent to you.
5. Click to receive a one-time password by SMS.
6. Enter the one-time password sent by SMS.
7. Click to confirm registration.
8. Click to change the previously specified data.

Step 4: Form a list of policies in the Personal Account

Information about the current CTP policies:

Attention! The extension of OSAGO is done at least 60 days before the end of the insurance period, but not later than the date of its end.

If you are not a Client of the Company, you can make a new OSAGO policy by clicking "Issue a policy" ().

Step 5.1: Renewal of the OSAGO contract of SPAO "RESO-Garantia"

Attention! In the option of extending the policy, you can edit only the period of use of the car, the data of the diagnostic card and the list of drivers ().

Data about the insured person, the owner and the vehicle are transferred from the renewed policy and can only be changed by contacting the nearest RESO-Garantia office.

Step 5.2: List of fields available for editing when renewing OSAGO agreement SPAO "RESO Garantia"

When renewing the contract, you can specify no more than 3 periods of vehicle use.

1. The default is the annual insurance period.

To renew the policy, if necessary, you need to provide information about the current diagnostic card.

1. Select the type of document.
2. Enter the number of the diagnostic card.
3. Select the end date of the DC
4. Select the date of issue of the DC.

In addition, it is possible to change the list of persons allowed to drive the vehicle.

1. To add a new driver, click "Add".
2. Please enter the driver's last name.
3. Enter the Name of the driver.
4. Enter the driver's middle name.
5. Indicate the date of issue of the first driver's license.
6. Please indicate the series of your driver's license.
7. Enter your driver's license number.
8. Select the gender of the driver.

Step 6.1: Registration of an electronic OSAGO policy for new Clients

Filling in the general data on the insurance contract.

1. Calculation number. It is formed after entering all the data of the application by pressing the "Calculate" button.
2. The date of the conclusion is today's date.
3. Indicate the start date of the insurance contract (the insurance period is one year).
4. The insurance period is by default equal to the insurance period. The insurance period cannot be less than 3 months. The contract may establish no more than 3 periods of insurance.

Filling in the data of the Insured.

The Policyholder's data is filled in automatically, based on the information specified by the Policyholder at the time of registration in the personal account.

Filling in data about the Owner of the vehicle.

If the owner of the car belongs to the policyholder, the section "Owner" is not subject to completion. Look to see if there is a “V” checkmark next to the line “Is the policyholder”.

If the Owner of the vehicle is not the Insured, you need to remove the "V" in the appropriate field and fill in the information about the owner of the vehicle:

Filling in occurs in almost completely the same way as entering data during registration.

The only difference is in the presence of optional fields and in the ability to choose the owner's form (highlighted in color).

1. Indicate the personal information of the owner (full name, date of birth and gender).
2. Indicate the identity document of the owner by filling in its series and number.
3. If desired, add the contacts of the owner.
4. Specify the owner's registration address by clicking on search. The choice of an address using the directory is made step by step by choosing a region, city and street.

1. Complete the owner's address with information about the house and apartment using manual input.

Filling in data about the vehicle.

1. Select the brand of the vehicle (TC) from the directory.
2. Please select a car model. If the required option is not in the list of models, indicate “other” and enter the full name of the vehicle according to the TCP.
3. The vehicle type will be set automatically depending on the specified vehicle model. Put down "V" if the vehicle is used with a trailer
4. Indicate the year of the vehicle.
5. Indicate the power if the vehicle type is "Passenger". If "Cargo" - fill in the field "Permitted max. weight".
6. Choose a steering wheel location.
7. Fill in the VIN number of the vehicle, consisting of 17 characters. If there are fewer characters, then this is the body number - enter it in the appropriate field, and fill in the "VIN" with the word "MISSING". When entering the VIN number, filling in the "body / chassis number" is optional.
8. Fill in the vehicle registration number. If the car is not registered with the traffic police, do not fill in this field.
9. Select the purpose of using the vehicle.
10. Fill in the data of the Vehicle Passport (use English letters in the PTS series).
11. In the presence of the entered PTS, the Registration Certificate is not required to be entered.
12. If necessary, fill in the data on the diagnostic card (DC) by selecting the diagnostic card in the "Document type".
13. Fill in the DC number, most often consisting of the 21st digit (card number in EAISTO).
14. Fill in the date of issue of the DC.
15. Fill in the end date of the DC

Step 6.2: Add / Remove Drivers

If the list of allowed drivers is limited, then select the appropriate value from the list:

1. Please enter the driver's last name.
2. Enter the Name of the driver.
3. Enter the driver's middle name.
4. Indicate the driver's date of birth.
5. Indicate the date of issue the first driver's license.

Attention! In the field "Date of VU" (driver's license) enter the date of receipt the first driver's license. If only the year of receipt of the first VU is known, then fill in the field as follows: "31.12.XXXX", where XXXX is the year of receipt.

1. Please enter your driving license series.
2. Enter your driver's license number.
3. Select the gender of the driver.
4. To remove a driver from the list of persons allowed to drive, click "Remove".

Step 7: Calculate and save the policy

• After filling in the driver information, click Calculate.

• After reviewing and agreeing to the cost of the issued policy, click "Save"... By pressing the "Save" button, the intention to conclude an agreement is confirmed.

After you click on the key "Save" a window appears with information on your policy - carefully read them and, if there are no errors, click "Save".

Possible errors when checking the PCA data:

Such errors indicate that you have not filled in all the necessary data. To correct the error, fill in the missing data.

One of the stages of issuing an electronic MTPL policy is the reconciliation of the data specified by the client about the insured, owner, driver and vehicle with the data stored in the AIS RSA. If the check is successful, then you can proceed to the next stage of the policy registration. If the data check is not passed, it is impossible to issue an electronic policy. In this case, you can contact the nearest office of SPAO "RESO-Garantia" for registration on a printed form, or send a letter to the address [email protected] for a possible solution to this problem.

• After you have saved electronic policy the button "Pay" becomes active. If you click it, then you will go to the page payment system.

Step 8: Form for choosing a payment system

1. If the form is displayed incorrectly, not as shown in the picture, or the payment button does not function, use the instructions.
2. Indicate if you pay with a VISA card.
3. Indicate if you pay with MasterCard.
4. Press the button "Pay". The policy is purchased.

Step 9: Form of payment

1. Enter the card number.
2. Select the card expiration date.
3. Enter the owner of the card (as written on the card).
4. Enter the CVV2 code (indicated on the back of the card).
5. Click to pay.
6. Click if you decided to refuse payment.

• After you have paid, you need to return to your Personal Account and refresh the page (F5), after the update, a link will appear to download the electronic policy, in addition, an SMS and an e-mail are sent to the user where the number of the policy form is indicated.
• If you want to terminate or amend the policy, you will need to go to the office and write a written application.
• The online policy is available for download and viewing in the Personal Account. We advise you to print it on the same day. You need to carry it with you and show it if requested by the traffic police inspector.
• If you do not pay for the created policy using the payment system (Step 7-8) within 24 hours from the moment the policy is issued, the system will consider that you have refused to renew the OSAGO agreement. A payment method other than the one specified in Step 7 is not allowed.

Step 10: Obtaining a Form of Insurance Policy

The link to download the electronic policy will be available after payment, that is, after you bought the policy, for this you need to refresh the page (F5). The PDF file is downloaded to your computer and can be printed from any program that supports this format, for example, Adobe Reader.

Appendix 1: Login / Password Recovery

Step 1.

1. Indicate the name of the policyholder.
2. Indicate the series and number of the policyholder's passport.
3. Click to check the entered data.

Step 2.

In case of successful verification of the data specified in Step 1:

1. The specified field is automatically filled in with the policyholder's login.
2. Enter the new password that will be used to enter your Personal Account.
3. Confirm the password specified in clause 2.4. Click to receive a one-time password by SMS.
4. Enter one-time password received by SMS.
5. Enter the characters shown in the picture.
6. Click to recover your password.
7. Click to return to the login form.

If the data specified in Step 1 did not pass verification:

• Check the correctness of the data specified in Step 1;
• If the correctness of the data is checked and the error is not found, then re-register the user.

Appendix 2: Verification of Electronic Digital Signature

The electronic OSAGO contract you received was signed by a qualified electronic digitally signed SPAO RESO-Garantia.

To verify its authenticity, you will need Adobe Acrobat or Adobe Reader, as well as the installation of additional software.

You can find out the details by following the link

The organization SPAO "RESO Garantia" provides its current and potential clients with insurance services online. For these purposes, the company's specialists have developed a personal account of the RESO client, which allows you to access insurance services without leaving the apartment or on the road. Thanks to this service, the insurance industry is getting a little closer for the average user. Insure your life, property, car or even workplace it keeps getting easier. This article is devoted to the operation of the service, its key features and capabilities.

The company is focused in its activities on providing insurance services to clients of various levels, therefore, it provides an opportunity to connect the personal account of the reso guarantor to both citizens and organizations. The services can be used by clients who have registered in the company's personal account system. First, let's look at an example of how ordinary citizens can register in the system.

2. Select the line "Registration for individuals".

3. Get acquainted with the terms of use of the service, the policy of providing access to personal information and its protection.

4. Fill in passport details and contact information in the appropriate fields.

5. To approve the collection of data for processing and informing on e-mail and sms messages.

6. Enter the verification code.

7. Press "Check data in PCA".

As a result of these actions, you will have a client profile, from where you can manage insurance offers and services, for example, order an MTPL policy.

Registration for legal entities

Registration for organizations and private entrepreneurs is almost the same and differs little from creating a profile for an individual. The primary steps are largely identical:

1. Go to the official website of the organization's personal account https://client.reso.ru/WarAgentResoRu.

3. Get acquainted with the terms of use, the policy of providing access to personal data and their protection in the service.

4. Enter the full name of your organization.

5. Fill in the fields of OPF, PSRN, TIN with correct information.

6. Write the registration data of the organization (series and number).

7.Specify also the short name of the company.

8.For non-residents Russian Federation a temporary registration address is required.

9. Enter the verification code.

10. Complete the procedure by clicking "Check data in PCA".

After completion, you can proceed to log in and take some action.

How to log in to a client

Simple and straightforward operation that should not be difficult. In order to enter the policyholder's profile, you must do the following:

1. Go to the authorization page - https://client.reso.ru/WarAgentResoRu.
2. Enter as a login a valid phone number used as the main one for your personal account.
3. Drive in the password.
4. Enter a one-time password to confirm login.

Login to client profile through EPGU

Users are also provided with an alternative method of authorization in the system, which does not require them to register in advance. A prerequisite is the fact that they have a profile on the portal Public services RF, which has passed full identification. If everything is in order, then just go to the authorization page client.reso.ru, select the preferred method "Login through the portal of the State Service". After the portal loads, you need to:

1. Enter your username and password from the State Services.
2. Agree to act with your data for RESO-Garantia so that the services can exchange information and automatically register you in the RESO system.
3. After that, you will be able to use the capabilities of the service in full.

Not only clients can use a personal account, but also employees represented by insurance agents, as well as partners whom the insurance company trusts. They have access to their personal account through the website https://wp.reso.ru. To log into your account, you will also need a login (personal employee ID or phone number) and a password (issued by the company management).

Profile features

A personal account is a service equipped with many functions and options. It provides an opportunity at any convenient time to carry out actions online with the received insurance services:

1. Access data insurance policy, change or supplement them (obtaining information about the terms of the policy, its details).
2. Learn about new offers, contests and company promotions.
3. View online and, if necessary, make copies of the concluded contracts.
4. Online calculation (calculating the approximate amount of insurance policies).
5. Buy a new policy or renew the old one.
6. Conclude an auto insurance contract.
7. Order delivery of the policy (valid for clients from Moscow and the Moscow region).

Another interesting feature provided to users of a personal account is its mobile version.

RESO Mobile mobile application

The RESO Guarantee Mobile application is also a personal account, but adapted and revised for use on mobile devices. It is also equipped with some additional functions, among which:

• viewing the list of hospitals where you can get services according to the terms of the purchased policy;
• viewing insurance programs that are used in each clinic indicated on the map;
• making an appointment with a doctor in a polyclinic, which is included in the scope of the policy;
• the ability to leave a comment about the work of the doctor and clinic;
• an ambulance home call from an insurance clinic;
• fast and efficient transmission of a signal about an incident that happened to the policyholder compulsory insurance motor vehicle liability through the application;
• control over payments under the policy (extract of the history of transactions and payments);
• notifying the client about upcoming actions with policies (the need to renew, pay or reissue),
• getting advice from a personal insurance agent by call or chat;
• search for the nearest branch of the insurance company.

You can download RESO Mobile for free in the app stores App Store and Google Play.

Access recovery

If the user loses access to the password, he can recover it using the password recovery option. The link to it is on the authorization page. To reassign your username / password, you will need to verify your identity by entering your passport data in the recovery form. After checking the presence of a profile in the system, a message with new login information will be sent to your e-mail address or phone number.

Deleting a personal account

If you decide to stop being a member of the service use program, it is enough to cancel the contract with the insurance company. It is not recommended to specifically disable a profile, as there are frequent cases when users connect it back. Make sure the protection of your personal account is reliable and just do not use it. During the termination of the contract, he himself will cease to be active.

Contact with the company

In order to find out the information of interest, it is not necessary to go to the office. It is enough to use your personal account or directly contact the support service - 8-800-234-18-02. In addition, you can use the feedback form on the website or chat in mobile application to contact the company representatives in writing and ask them a question of interest.

Summary

Personal account RESO-Garantia is a safe multifunctional assistant in insurance matters for agents and consumers of insurance services. Convenience and mobility, availability of the necessary functions and round-the-clock access to them due to online work give service users many advantages over other clients. By joining the number of people using your personal account, you will gain independence in choosing insurance products, operational control over them, saving time and additional profitable opportunities.

Company Reso Guarantee is engaged in the provision of services in the field of insurance. These are services for life, health, immovable and movable property insurance

Thanks to the functions of the Personal Account, the client of the company can at any time get access to information about already issued policies, as well as easily and quickly issue a new one. This Moscow company has been operating on the market for 26 years and is one of the most popular insurance organizations. Two years ago, Reso ranked third in the Russian Federation in terms of insurance premiums. Now the company is in the top of the most famous companies providing insurance services.

The main functions available in the Personal Account:

• Prompt informing the client about promotions and special offers companies. Reso Garantia regularly holds special promotions among its regular customers, allowing them to get more opportunities for a lower price. This allows the company to compete in insurance market... Also, from time to time, there are proposals to attract new customers.
• Control the validity period of issued policies. In the Personal Account, the registered user has access to the function of tracking the validity period of the current issued policies.
• Access to information on contracts. The user of the Personal Account has the opportunity to view contracts for issued policies in an online format and print them at any time. This function makes the relationship between the company and the customer transparent.
• Purchase of a new and renewal of the current policy. The client of the company, having registered in the Personal Account, has the opportunity to renew the insurance policy directly on the website of the company. A new insurance policy can be issued using the same scheme.

Also on the Reso guarantee website there is a calculator by which you can calculate the amount of the insurance policy.

How is registration in the Personal Account carried out?

In order to register in your Personal Account, you must open the company portal page in any browser. On the authorization page, you must select the appropriate item: "Registration for individuals" or "Registration for legal entities".

Next, the user has to fill out a specific form in which personal data are indicated. This is either the personal data of an individual or the identification data of a legal entity. After filling in all the required items, you must agree to the processing and storage of personal data by the company, and then click on the button "Check data in PCA". Within a short period of time, the system will check the data specified in the form and, in the absence of any errors or inconsistencies, a password and login to enter your personal account will be sent to your mobile phone or email address.

If the user suddenly forgets or loses the password, it can be easily restored through the "Recover password" function. The form will need to indicate passport data. The system checks the availability of given user Personal account and, if the user was registered in the system, a notification with a new password for entering will be sent to the phone or mail. The interface is simple and straightforward, a large number registration will not require time.

Authorization system in the Personal Account of Reso Garantia

In order to enter your Personal Account, you must enter your login information. It:

• User login - ten-digit format of the mobile phone number to which it is linked Account Reso Guarantee.
• Password - a conditional set of characters used to verify identity . The password is sent by the company to mobile number or the email address that was provided during registration.

If you lose your login information, you can restore it. The password recovery procedure is described above in the paragraph "How is registration in the Personal Account?"

RESO Mobile - a mobile application from Reso Guarantee

The mobile application is available for Android and iOS. The mobile application has many user-friendly features.

• Thanks to the application, the user can view the lists of clinics, the services they offer by policy, as well as descriptions of the insurance program for each specific clinic. This makes it possible to optimize the process of providing services to the maximum.
• Through the mobile application, you can make an appointment with a doctor at a clinic that is covered by the insurance policy. You can also leave feedback on the work of the clinic or a specific specialist in the application. , which simplifies communication between the clinic and the customer of services.
• The application allows you to call an ambulance or a doctor at home from a clinic that is included in the scope of the insurance policy
• In the event of an insurance accident, the mobile application will help to promptly inform the insurance company about the event.

• The application helps to track the status of payments for an insurance policy. You can always be aware of how much money has come to your account.
• The application will help to save time that could be spent on a visit to the company, in the case of an appointment for a car for repair work.
• Through the mobile application, you can pay the amount in regular installments.
• For residents of Moscow, the function of calling a free tow truck is available. If you get into an accident or your vehicle breaks down, you can always call for help.
• The application allows you to read the instructions for action in the event of an insurance accident.
• Through the application, you can view the validity and conditions of the issued policies.
• The application will notify the user about the expiration of the issued policies, as well as the need to pay the next amount to pay for the policy.
• The application will also prompt the contact details of the personal insurance agent assigned to the user - through it you can find out all the detailed information about the insurance contract .
• Through the application, you can directly contact the insurance company, as well as get the addresses of the nearest offices and their contact details.

The company is constantly expanding the capabilities of its mobile application. In the next update, it is planned to add the ability to calculate the cost of insurance policies online. This makes it possible to compete in the insurance market. RESO Mobile is one of the most advanced insurance offers.

Customer support through the Personal Account

Users can ask all questions through the function " Feedback», Which is available on the official portal of the company. By filling out the form and specifying the question, the user can count on the company's prompt response for the information of interest.

Disable Personal Account, data security and confidentiality

There is no particular need to disable your Personal Account. As soon as the user ceases to be a client of the company, his data for entering the Personal Account will be canceled. Users do not have to worry about the safety of personal information, since a small contract is concluded during registration: the user consents to the processing of data, and the company undertakes not to disclose them under any circumstances.

SPAO "RESO-Garantia" provides insurance services for cars, real estate, life and health. In total, there are about a hundred types of insurance services for both individuals and legal entities. SPJSC "Reso-Garantia" was evaluated by experts as a company of high reliability and assigned category A ++ An important indicator The insurance company operates an extensive network of branches throughout the country. Therefore, the number of Reso clients is growing every year.

For the convenience of interaction with customers, the company has developed personal account service, which can be accessed from the main site page.

A personal account allows any site visitor to register and become a client of the company. The personal account works around the clock. The client of the company can visit the site at any time, get the necessary information and manage the services without leaving home.

What can be done on the official website of the Reso Garantia company?

• The site visitor can find out the addresses of the nearest offices of the representative offices of Reso.
• Calculate the cost of OSAGO using the calculator directly from home page site. Moreover, the calculator is offered for any type of insurance.
• Checkout online policy OSAGO.
• Get quick reference information about the insured event.
• Call an agent directly from the main page of the official website to issue an insurance policy.
• Use the free service and check the authenticity of the OSAGO policy.

The main advantages of a personal account are the ability to quickly access existing insurance policies, see and control the validity of policies, spill them in a timely manner and issue new insurance online.

An important function is the presence online calculator to calculate the insurance policy.

Registration and login to your personal account

In order to use the personal account, new users need to go to the PRIVATE PERSONS tab, if the client individual, or CORPORATE CLIENTS, if the client entity... Let's consider the option of a private client.

The next step is for the visitor to choose which insurance service he is interested in. In our case, this is an OSAGO policy.

After choosing the menu item "Online purchase of a policy" the client is offered a choice - a new user, or have previously registered. If a user is registered for the first time as a client of an insurance company, then he needs to go through the procedure for creating a personal account. To do this, you will need to enter your passport data, mobile phone number, and residential address. An example is shown in the picture below:

After the registration procedure, the client agrees to the processing of personal data and to verify the entered data with the general PCA database (Russian Union of Auto Insurers).

In a short time, the system will check and synchronize the data, and if there are no errors, then the user will receive a login and password on their mobile phone and e-mail to access their personal account.

If you lose your login or password data, you can use the "Recover password" function. Then the client will be offered to go through a check in the form of specifying passport data.

What is the difference between an electronic policy and a paper one? In terms of its legal weight, absolutely nothing. But an electronic policy is more convenient. Since the driver can carry it both in printed form (i.e. in the same paper form), and on a phone, tablet, computer, store it in e-mail, available at any time.

How to check if a real OSAGO policy?

• The official website for checking the authenticity of the CTP policy of the RESO company: http://www.reso.ru/Aux/checkBlank.html
• To check, just go to the corresponding page of the PCA Link: http://dkbm-web.autoins.ru/dkbm-web-1.0/bsostate.htm

Enter the series and number of the CTP policy form and you will be shown the data.

RESO Mobile application

Mobile application for users of the personal account Reso Guarantee RESO Mobile

Similar to the site's capabilities, the company has developed a mobile application for its clients. Android and iOS users can install it on their devices. Among the application options are the following:

• For health insurance find all available clinics serving the insured.
• Get information about the applicant's insurance program.
• Make an appointment with a doctor. Only those institutions that serve the insurance policy are taken into account.
• Leave feedback on the services received and the specialist who provided them.
• Call an ambulance and a doctor if the clinic operates under a policy.
• Button for sending a quick notification of an insured event.
• Monitoring and control of the status of insurance payments.
• Receipt detailed instructions how to act upon the occurrence of an insured event.
• Monitor the validity of the insurance policy. Receive timely notifications about the need to renew the policy.

Employees of the company are always ready to help clients with all questions of interest. The "Feedback" option is available in the mobile application and on the company's website.

How can I disable my personal account?

After the term for the provision of services is over, the client is automatically disconnected from the personal account.

What is VHI?

LCA is voluntary health insurance , which, unlike the obligatory one, ensures that the citizen receives additional medical services(private clinics, paid wards, etc.) at the expense of the insurance company. This type of insurance implies the choice of an insurance program. In this article, we will take a closer look at what VHI is.

How are payments and payments made?

Payouts are calculated in accordance with uniform form calculations used by independent experts, it corresponds to the average market prices... The calculations are also influenced by such factors as:

• country of car production;
• insurance region (in the northern and southern regions of the country, the calculation coefficient will be different);
• exploitation intensity;
• vehicle wear.

In an accident, the rear bumper was broken, the car is seven years old, but I changed the bumper a month ago, after it cracked during an unsuccessful parking, how much compensation can I expect?

If the part was obviously damaged before the accident and after the accident requires replacement, most likely she will not be paid... In exceptional cases, a part can be paid for, but the car owner will bear the cost of the work.

On the other hand, if the damaged part was recently replaced by the owner of the car, then, if there is a document confirming the work carried out, the cost of the part can be calculated without taking into account wear and tear.

My car, which was parked on the side of the road, was injured in an accident: two cars collided on the road, after which one of them crashed into mine. My car has badly dented left doors, threshold, pillars. At the scene of the accident, both of its participants did not admit their guilt. Everyone, including me, has only CTP policies. But I am worried about the question - in what amount can I receive a refund and is that amount limited for OSAGO?

From October 1, 2014 sum insured in terms of compensation for damage caused to the property of several victims is up to 400 thousand rubles for each... Please note that compensation for OSAGO is made taking into account the depreciation of your car. Also, the repair of parts that required repair or replacement before the accident may be excluded from the list of damaged parts for which compensation is charged. Recovery of damage to property in excess of the specified amount can be made only from the culprit of the accident - voluntarily or through a court.

I knocked down a man crossing the road, called the traffic police, drew up a protocol, it was not my fault, but the car was damaged. Who will pay me all the expenses spent on repairing my car?

OSAGO is owner's liability insurance Vehicle... In accordance with the Law and the Rules of MTPL, an insured event is an accident involving two or more vehicles, the responsibility of the drivers of which is insured under MTPL. There are no policies for pedestrians similar to OSAGO in Russia, therefore, in your case, recovery of compensation for repairs can only be claimed with the culprit of the accident- voluntarily or through a court. If you have a CASCO policy, everything is much simpler: the insurance company is obliged to pay you insurance compensation or pay for car repairs.

What to do if payment is denied because the policy is not in the database?

The victim needs go to court to collect Money in the amount of damage caused by the culprit of the accident. In order to avoid situations associated with the purchase of fake policies, we advise in the future to issue a policy only at the official representative offices of the UK.

Got into an accident, exceeded the speed limit, lost control and crashed into a fuel truck standing on the side of the road. There were no casualties. Can we qualify for some payments for OSAGO?

The OSAGO policy protects car owners from expenses when they cause damage to health, life or property third parties ... Thus, you can qualify for payments under the OSAGO policy fuel truck owner, if damage was caused to his car as a result of the accident, as well as the driver of the fuel truck, if the driver received any injuries in the accident.

I am insured in your company, there was an accident, as a result of which I am the culprit, I was issued as "left the scene of the accident." How will the payment to the victims be carried out? Will your insurance company collect the amount paid from me?

The insurance company will pay the damage caused by the insured, if other points ( except for leaving the accident site by the culprit) will not be grounds for recognizing the case as not insured. After that, the company will present the perpetrator of the accident with a recourse claim (claim). By paying for this claim, the policyholder will avoid presenting the same claim to him in judicial procedure... Documents are submitted to the court if the culprit does not pay for the claim or does not agree with its amount.

The accident report says “the guilty person has not been identified”, is it possible to apply for payment as through “mutual” fault?

In case of guilt of both drivers, in the protocol an appropriate entry must be made ... Only after that you can apply for payment to the insurance company. If the traffic police does not identify the tortfeasor, you should go to court, otherwise you cannot count on payment.

How to register an OSAGO policy? Video instruction

Anyone can buy an electronic OSAGO policy in the RESO company. This is a significant advantage of this insurer, because many others Insurance companies give the opportunity only to extend the existing policy. And Reso allows you to buy NEW to the client!

Contacts

• Official site: http://www.reso.ru
• Personal Area: https://client.reso.ru
• Email if you have problems with the design: [email protected]
• Telephone number hotline: 8 800 234-18-02
• MTPL calculator SPAO Reso Guarantee: