Otpbank is hot. "OTP Bank" - enter your personal account by phone number and date of birth. How to restore access to your personal account
Internet banking is becoming a widespread service in the territory Russian Federation, more and more citizens are switching to online services in order to save their own time and effort.
Virtual space is becoming more and more popular with both users and fraudsters.
OTP Bank was no exception and launched its own service for servicing clients in real time.
For this, a special resource was developed, with the help of which bank clients and card users can make payments, transfer money to friends, open savings accounts, regulate the connection and disconnection of a mobile bank.
Mobile applications for various platforms and a chatbot in the Telegram application are a great addition.
Thanks to this, you can make transactions, transfers and payments around the clock without worrying about whether they will reach the recipient or not.
You can get a login and password to access the site at a bank branch, having previously written an application and received a check, which will indicate the login and password for entering the Internet service.
Without an application for the use of the Internet resource for conducting banking operations, employees will not tell you the login and password from your personal account.
In this case, it makes no sense to call the bank's hotline, you still have to contact one of the branches in order to confirm the use of the resource in writing, and the staff could provide you with a full information support and the security of the data used.
Thus, to gain access to Personal Area/ registration is required:
- Find the nearest bank branch;
- Apply there at a convenient time for you;
- Write a statement about using the Internet-bank;
- Get a login and password to access the system.
Important: do not store important information Near bank cards, in wallets or purses. Do not save passwords from banking services in the browser, enter them yourself and hide them from prying eyes and recording devices when entering them.
To enter, the information received must be entered in the appropriate fields on the site.
We press the button enter and get into the personal account of the system. But what if the password is lost or forgotten?
How do I change my password or regain access?
You can change the password by getting a new one in one of the bank branches by calling the hot number or filling out a special form on the website.
Let's consider each of the methods separately.
1. Contact the nearest bank branch. You can find it by selecting the "Branches and ATMs" item located in the top menu on the site.
2. Call the number hotline... The website contains the number of the official hotline, which allows you to get answers to all your questions and recover the password from your existing account.
Remember: if applications for the implementation of remote banking services you did not write, then it will be impossible to connect the bank.
You will have to write an application for their permanent provision. This method must be used if it is impossible to recover the password from your personal account on your own.
Such cases arise if the number to which the card was attached is no longer available to you or notifications with a password do not come through the fault of the mobile operator.
In connection with the situation that has arisen, you may have to confirm the situation in writing and give it to the bank employees for consideration.
3. Password recovery using a special form. On the start page, select "Forgot your password", which will take you to a special form with the ability to recover lost information.
The following form is displayed, in which it is necessary to indicate the relevant information.
Check it several times to avoid mistakes. If an error occurs, the password will be sent to another person's number or his card will be blocked. Pay attention and check the data you entered.
If the data coincide with those registered in the system, then the bank on the linked mobile phone will send you a new password to access the system.
You can now return to the start page and enter your new access data.
Its useful to note, that when you change the password on one of the platforms, the session will end automatically in the remaining open personal accounts. Log in again with the new data.
Services available to the user of the personal account
Among the services available to the user of the personal account, the following are available, provided to users on the official website of the developer.
Important: it is worth noting that OTP Bank does not offer any original services. They all coincide with the standard services provided by any banking service. There are no offers for increased interest rates on deposits or balances on cards or turnovers.
The offer of a commission on a reduced tariff plan, different from the plan offered in the branches of the bank itself, becomes excellent.
Thus, the institution encourages users to switch to Internet services.
There is a function for creating templates and auto payments, familiar to many from the templates attached to Sberbank cards. They work by analogy.
The system works according to the following principle: regular payments automatically withdraw funds from the specified account, auto payments can be used if necessary, so as not to re-enter the required details.
This significantly saves time and allows you not to forget to pay for important services or will do it for you, which will be reminded by SMS informing.
Setting up a mobile bank
Mobile Banking allows customers to track payments and receipts from their smartphones and stay up to date.
The application requires an Internet connection. And the chatbot will answer all questions of interest related to the operation of the system, the location of the nearest terminals and payment services, commissions for the services provided and other questions.
Important: mobile banking is an excellent opportunity to protect yourself from fraudulent activities. As soon as you notice suspicious debiting of funds or the card is stolen, we advise you to block it and contact one of the bank branches to prove that the debiting of funds was illegal.
There are several ways to set up a mobile bank.
1. Enter the service from the smartphone browser. The entry instructions are the same as entering from a personal computer.
2. Download a special application that provides constant access to finance. The applications are developed for two platforms iOs and Android.
Download links from the official platform stores can be found on the website.
When you press the "Install" button, the download and installation will take place in automatic mode. Then you will need to go through the login procedure, the login and password match those used in the full version.
For devices running on the platform iOs app for tablets and smartphones is as follows.
Downloading and installing the application is automatic. You also need to enter a username and password to access personal data related to cards, accounts and loans.
The internals of both applications look virtually the same and are similar to the design of the platform used on computers.
Therefore, using them will not be difficult, the interface is made in a convenient form that allows you to perform operations simply and quickly.
The Telegram application is a messenger that is gaining great popularity and distribution in the modern world.
It can be installed on smartphones and even computers. The application is adaptable and requires a stable internet connection to use it.
To use the link provided below, you must first download and install the application if you have never used it before.
In a browser or on a mobile device, it will automatically open a dialog in the application, and you will be able to communicate with the bot directly.
He will answer any questions of interest related to the operation of the banking service, payment for services, commissions, loan payment terms and the amount to be repaid.
Important: if you notice suspicious actions related to your personal account, then block it.
Go to your personal booth and select the settings tab - suspension of access. Or call the specified hotline number, indicating the Surname, Name, Patronymic.
Account security
- Do not give your username and password to anyone, keep information secret.
- If you are called from the bank and asked to provide information about your login and password, do not give it, employees know all the data associated with your profile, cards and payment systems. Therefore, they do not need a username and password.
- Do not save data in the browser in the forms for filling and other data.
- Come up with a password that consists of letters of different case, numbers and signs.
- Change your password at least every six months.
Connecting sms bank
With the help of short commands, you can transfer money, pay bills and check the balance of cards attached to the number.
There are several ways to activate the SMS bank service:
- independently via a mobile application or Internet bank;
- in any branch of OTP bank.
To connect to the service via Internet banking, follow these steps:
- Log in to the personal account of the bank.
- In the menu, select the Settings item.
- Next, go to the SMS Bank Settings.
- For all products to which you need to connect information, you need to check the boxes. For example, information can be connected to one of three cards.
- We check the phone number to which the service will be connected, in case of an error, we change it to a valid one.
- Making money Select.
- We confirm the action with a one-time password, which will be sent to the specified number.
Important: You can change the conditions for the provision of the SMS-informing service at any time through your personal account.
Conclusion
The Internet service was created with a user-friendly interface and a pleasant opportunity to recover your password without going beyond own apartment or from a mobile phone, if the Internet is connected.
Advantages:
- Simple and user-friendly interface;
- Password recovery via a form on the resource itself;
- The presence of a permanent subscription to the telegram channel. The bank keeps up with the times, which means it is developing successfully.
Disadvantages:
1. Before receiving a username and password, you must write an application at the Bank's branch.
It takes time, or it is worth doing it right away when receiving a card, opening an account or taking a loan, so that later you do not have to spend additional time.
2. The functionality of the resource does not differ in individual offers for interest on the account balance or increased interest for deposits and accounts.
One way or another, the service is made convenient and practical for the average user, and polite operators will answer all your questions at any time of the day.
Attention! All information on this site is presented for informational purposes only. The site does not collect and process personal data. the federal law of July 27, 2006 N 152-FZ "On personal data" is not violated.
Registration number: 2766
Date of registration by the Bank of Russia: 28.03.1994
BIK: 044525311
Main state registration number: 1027739176563 (11.09.2002)
Authorized capital: RUB 2 797 887 853.10
License (date of issue / last replacement) Banks with a basic license are banks that have a license, the name of which contains the word “basic”. Other operating banks are banks with a universal license:
License to attract deposits and place precious metals (27.11.2014)
General license for banking operations (27.11.2014)
Participation in the deposit insurance system: Yes
OTP Bank in Moscow offers a wide range of services. On our website you can find out where to open a deposit, get a credit card. Separately, there is information on loans and addresses of OTP Bank branches in Moscow.
For those who have not yet decided on the bank, we suggest comparing the rating with other popular institutions in terms of assets, loans, assets and deposits. Using the service, you can find out where the nearest ATMs of OTP Bank are located in Moscow. Users can also choose a branch that offers a range of services for servicing legal entities.
OTP Bank is included in the TOP50 of the largest banks in Russia, and in a number of areas - among the market leaders, providing and offering a universal list of services and credit products... So, "OTP Bank" is in the top three banks in terms of consumer loans issued for certain types of goods in retail outlets. OTP Bank is present in four thousand settlements country, four million of our fellow citizens have already become its clients.
Login to the Internet bank "OTPDirect"
To enter the personal account of OTP Bank, type in your browser the website address https://direkt.otpbank.ru/, enter the login you received when signing the agreement and the password received on your phone number via SMS. Then it remains to click on the "Login" button. During the first authorization in your personal account, you need to change your temporary password to a permanent one.
Please note: do not tell anyone or give your password with login! Employees of "OTP Bank" never ask their clients to tell them about it. Use abbreviations from Latin letters and numbers that you will not forget. If, when entering the "OTPDirect" service, it reports an incorrectly entered login and / or password, check the language mode selected on the keyboard, as well as the "Caps lock" button.
You can also download and install the application “ Mobile Bank". The authorization data is the same. Now all the capabilities of OTP Bank will be at your fingertips 24 hours a day: you can easily make money transfers, make a payment, replenish an account or deposit, etc. In addition, get comprehensive information on your loans, credit cards (find out the available limit or balance, details, recent transactions), deposits, accounts (your details, operations), money transfers and the operations performed, you can also in one click using the Telergam bot installed on your smartphone. Plus, there will be up-to-date information about the exchange rate and ongoing promotions in OTP Bank.
How to register
To gain access to your personal account, you must complete the following steps. To begin with, you need to conclude an agreement with the bank to receive any service / product: for example, to service and maintain a personal account, deposit. When applying for a loan or credit card, you will get access automatically. By the way, you can turn off access at any time and at any stage of work with OTP Bank. The service is provided free of charge. Subscription fee there is no service charge.
How to restore access to your personal account
If you enter your password incorrectly three times, your access to Internet banking will be blocked. You can restore access to the personal account of OTP Bank in three ways:
- on the page of the official website intended for entering OTPDirect,
- by calling the hotline of the Contact Center,
- in the office of "OTP Bank".
OTP Bank is one of the largest retail banks. The bank belongs to a group of companies of the same name from Hungary. The main activities of the bank are: POS lending, credit cards, cash loans, as well as accepting deposits from the public. The bank issued its first loan in Russia back in 2003, the bank's financial rating is assessed as stable. The bank has a well-developed network of branches in Moscow, as well as in large cities country.
The personal account is the client's control center financial assets... Login to the cabinet is carried out remotely using a computer and login identifiers - login and password. A login and password for entering is usually issued to a client of a financial institution when opening a financial product with a bank: an account, deposit, credit or bank card.
To enter your personal account, you need to go to the official website of the bank at https://www.otpbank.ru/ and in the upper right corner, click the "Internet Bank" button. The system will redirect you to the login page of your personal account, where you must enter your username and password received during registration and click the "Login" button.
Login to enter OTP Bank is your contract number banking services or card number in 16-digit format. A temporary password for the first entrance to your personal account will be sent to your phone via SMS.
If the data is entered correctly, the system will redirect you to home page personal Cabinet of OTP Direct. We advise you to immediately change your temporary login password when you log into Internet Banking for the first time ( it is only valid for 3 months from the date of receiving the SMS!) permanently for security purposes.
Be careful when entering your username and password! The client is given three attempts to log into the Internet bank! After the 3rd unsuccessful login attempt, your login will be blocked and you can restore access only by calling the hotline or by visiting a branch of a financial institution in person.
OTP Direct - convenient way remote control of your accounts and cards.
You will see a page with a user-friendly interface, where all functions are divided into tabs for convenience:
- My products (your cards, loans, deposits and accounts)
- Opening a deposit (opening a deposit online)
- Special offers (personal offers from the bank)
- Settings (settings for your personal account and security of entering your account)
To connect your OTP Direct personal account, you need to become a client of the bank. To do this, you can have one of the banking products of a financial institution open.
Registration of a personal account is carried out in any branch of OTP Bank... To do this, you need to write an application for connecting to the Internet Banking service, present your passport to the bank employee and wait for the receipt of a sealed envelope with a username and password.
If you do not remember whether you registered in the system or not, you can call the bank's hotline 8-800-100-55-55 and clarify whether you have been assigned a login. To the employee contact center you will need to provide passport data and a code word (used when calling the contact center to identify the client).
If you are lucky, the operator will remind you of your login name, and the password will be sent via SMS to the mobile phone specified in the banking service agreement.
There is no subscription fee for using the Internet Banking service.
If you cannot log into your personal account, then we advise you to check the correctness of the entered data: there may be a reason in the wrong letter or number, the keyboard layout or in the pressed Caps Lock key. After three unsuccessful attempts to enter your account, your Account is blocked and you must use the password recovery function. To recover the password from the OTP Direct personal account, there are several solution options:
- Restoring access by calling the bank hotline 0707 ( the most convenient and fastest option)
- Restoring access to a bank branch
- Password recovery on the OTP bank website ( the function does not work since September 14, 2018 )
Let's take a closer look at each of these methods.
Option 1... The password can be restored by calling the bank's special phone number 0707 : the contact center employee will need to provide passport details, card number and code word. After checking the data and establishing your identity, your phone will receive one-time password to enter the online banking system.
Option 2... The easiest way to get a new password for your personal account is a personal visit to the OTP Bank branch. You must have a passport of a citizen of the Russian Federation with you. Upon arrival at the branch, you must ask the employee to give you an application form for restoring access to the OTP Direct Internet Bank service. After accepting the application, you will be given a new temporary password to enter.
Option 3 (non-working method). Password recovery on the bank's website. To restore access to the OTP Direct system, go to the login page of your personal account at https://direkt.otpbank.ru/ and click the "Forgot your password?" The system will redirect you to the access recovery page, where you need to enter the code word and card number in 16-digit format. If you do not have a card, then click to the right of the card image the link "No card number?" and instead of its number, enter your full name, date of birth, series and passport number and press the "Continue" button.
If the data is entered correctly, a new one-time password will be sent to your mobile to enter the SMS within a few minutes.
Recover your password in any way convenient for you from the ones listed above.
OTP Bank mobile application
OTP Bank has a mobile version of a personal account - this is a mobile OTP application Direct. The application replaces all those familiar functions that are in the personal account of the bank's client. Mobile app is provided free of charge and is available for users of mobile devices based on iOS and Android.
To enter the mobile application, use the login and password received during the registration of the OTP Direct service. After logging into the application for the first time, you can configure subsequent logins using a 4-digit digital password.
The following features will be available to you in the mobile application:
- Detailed information on your banking products, viewing account statements and cards
- Transferring money to another bank using free bank details
- Bank transfer between your accounts or to the card of another bank client
- Control over credit card or a loan: information on the amount owed, the date of the next payment, a complete schedule of payments
- Blocking access to OTP Direct
- Change login and password for login
- Changing SMS notification settings
To install a mobile application, go to the application store of your device and enter "OTPDirect" in the search bar. A card with the bank's corporate logo and the same name should appear in the results. To download it to your gadget, press the "Install" button and wait for a new icon to appear in the device menu.
OTP Bank got its name from the national savings bank Hungary (Országos Takarékpénztár) founded in 1949. At the beginning of 1990, the bank was reorganized (a public company), and in 1995 it was privatized. The bank's head office is located in Budapest (Hungary). Manages financial institution a board of directors chaired by Sandor Chani.
After privatization, the bank began active activities to conquer the European market, and in particular of Eastern Europe... Subsidiaries of the company are located in Russia, Ukraine, Croatia, Serbia, Romania, Montenegro, Slovenia, Bulgaria and Slovakia.
The convenience of using the bank without leaving your home is undeniable. You can always know about all transfers of funds, control loan repayment, and also know about interesting offers from the bank. Using your personal account allows you to:
- view account balances or debts assigned to the client;
- generate account statements for the required period;
- make payments or make transfers, both in your own bank and to accounts in other banks;
- monitor loans; find out about the debt, make a statement, find out how the body of the loan is repaid;
- open a deposit, monitor its status, replenish from other accounts;
- pay utility bills from your account.
And in order to start using Internet banking, you need to follow a few simple steps. OTP bank official website otpbank.ru
In fact, the client receives all the data about the site after registration. It is enough for him to enter the site address in the search engine, and he immediately gets to the necessary page. Login data is the number of the card or agreement with the bank and the password that you yourself assign. You can also use SMS confirmation to your phone, which will contain a password.
OTP Bank mobile application
Considering that today many of the bank's customers use electronic gadgets, the bank has developed a special mobile application that allows you to keep abreast of the status of your accounts or make payments around the clock. The mobile application is developed for Android and Iphone OS, which must be downloaded to your tablet or smartphone. You can download the official OTP Bank application from the links below.